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2014-11-20Radical complaint handling drive initiated by leading health and social care organisations
Patients and service users have described their expectations for good complaint handling across health and social care in new research published today by the Parliamentary and Health Service Ombudsman, the Local Government Ombudsman and Healthwatch England.
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2014-11-20
25e anniversaire de la Convention relative aux droits de l’enfant
Le Conseil d’administration de l’Association des Ombudsmans et Médiateurs de la Francophonie (AOMF) a adopté, lors de sa réunion de Sofia le 8 octobre dernier, une déclaration sur les droits de l’enfant.
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2014-11-20Déclaration de l’AOMF sur les droits de l’enfant (Nov 2014)
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2014-11-19
Veterans Ombudsman releases 2013-2014 Annual Report
The Office of the Canada’s Veterans Ombudsman released its Annual Report 2013/2014 which is now available in both its English and French version.
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2014-11-19
Provincial Ombudsman Balochistan - Annual Report 2013 - EN
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2014-11-17
Senate elects new President of National Human Rights Commission
Last week the Senate has elected Mr Luis Raúl González Pérez as the new President of the Mexican National Human Rights Commission (Comisión Nacional de Derechos Humanos, CNDH). Mr Gonzales succeeds Dr. Raul Plascencia Villanueva, whose term ended.
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2014-11-13
Croatia - Universal Period Review on Human Rights EN
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2014-11-13
Human Rights Centre - Annual Report - 2012 - EN
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2014-11-11
La Defensora presentó una propuesta ante la Justicia sobre desalojos donde haya niñas, niños y adolescentes
La Defensora de Niñas, Niños y Adolescentes, Analía Colombo, presentó una propuesta a la Corte Suprema de Justicia de la Provincia de Santa Fe para que “arbitre los medios y de las instrucciones pertinentes a los jueces del fuero penal, civil y comercial que tengan que ordenar desalojos de un inmueble o terreno ocupado por familias en las que convivan personas menores de 18 años y a su vez para que pueda convocar a los organismos nacionales, provinciales y municipales en vías de buscar una solución, con el primer decreto de trámite, ya sea civil o penal”.
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2014-11-11
Forty out of one hundred are well grounded – The Ombudsman on handling public interest disclosures
A new regulation is aimed at supporting whistle‑blowers, protecting and, if requested, confidentially handling and ensuring the safety of their personal data.
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2014-11-11
Veterans Ombudsman tables Annual Report 2014
The 2012-2014 Annual Report of the Veterans Ombudsman tabled in the House of Commons yesterday reflects an action-packed year.
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2014-11-11
Commonwealth Ombudsman releases Annual Report 2013-2014
The Commonwealth Ombudsman, Mr. Colin Neave, presented the institution's thirty-seventh Annual Report. The report also contains the annual report of the Defence Force Ombudsman, Postal Industry Ombudsman and Overseas Students Ombudsman.
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2014-11-10
Rendre l’école publique accessible pour tous les enfants en situation d’immigration précaire
Dans un rapport publié le 7 novembre 2014, le Protecteur du citoyen du Québec recommande que tout enfant de 6 à 16 ans domicilié au Québec ait accès à l’éducation publique, peu importe son statut d’immigration ou celui de ses parents. Cette mesure est non seulement dans l’intérêt des enfants, mais aussi dans celui de la société puisque la scolarisation contribue indéniablement à l’intégration dans la collectivité.
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2014-11-07
La Defensora del Pueblo celebra la acogida de Ceuta a refugiados sirios
La Defensora del Pueblo, Soledad Becerril, celebra que la Ciudad Autónoma de Ceuta haya acogido de forma humanitaria y solidaria a familias sirias que han huido de la guerra.
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2014-11-04
L'Ombudsman de l'Ontario - Communiqué de presse - FR - 20141024
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2014-11-04
Series 'Ombudsman in Latin America' - Case Study on the Argentinean Ombudsman - SP - 20141104
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2014-11-04
Series 'Ombudsman in Latin America' - Case Study on the Peruvian Ombudsman - SP - 20141104
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2014-11-04
Series 'Ombudsman in Latin America' - Case Study on the Uruguayan Ombudsman - SP - 20141104
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2014-11-03
SPSO - Health Complaints - Annual Report 2013/2014 - EN
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2014-10-31
Dame Beverley Wakem resigns as IOI President
At the 2014 meeting of the IOI Board of Directors, Dame Beverley A. Wakem resigned from her office as IOI President. Dame Beverley, whose term as Chief Ombudsman of New Zealand will end next year, took the occasion of the Vienna Board Meeting to bid farewell to her fellow members on the Board and hand the Presidency over to Adv. John R. Walters, Ombudsman of Namibia.