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2016-11-09The Ombudsman's Casebook - Issue 26 (Welsh)
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2016-11-09Code of Conduct Casebook - Issue 10 (English)
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2016-11-09Code of Conduct Casebook - Issue 10 (Welsh)
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2016-11-08Provincial Ombudsman Sindh presented Annual Report 2015
Provincial Ombudsman Sindh Mr. Asad Ashraf Malik presented the annual report of his institution for the calendar year 2015 to Governor Sindh, which highlighted the achievements and progress of the Provincial Ombudsman Sindh.
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2016-11-08L’enquêteur correctionnel s’inquiète de la multiplication des incidents de recours à la force dans lesquels des agents inflammatoires ont été utilisés
Ottawa, le 31 octobre 2016 – Le 43e Rapport annuel du Bureau de l’enquêteur correctionnel a été déposé aujourd’hui au Parlement. Dans son rapport, l’enquêteur correctionnel du Canada, M. Howard Sapers, signale que le nombre d’incidents de sécurité comportant l’usage d’agents inflammatoires, principalement l’oléorésine de Capsicum (OC), aussi appelée vaporisateur de poivre, a triplé dans les pénitenciers fédéraux depuis 2011-2012.
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2016-11-08E-Boletín Noviembre 2016
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2016-11-07Aberystwyth University Hosts Ombudsman Seminar
The Ombudsman community and stakeholders came together at a seminar at Aberystwyth University.
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2016-11-04Ombudsman reports on first year of expanded mandate
Ontario Ombudsman Paul Dubé has released the first annual report of his office’s new, expanded mandate, which was doubled in the past year to include more than 1,000 public sector organizations – provincial government bodies, municipalities, universities and school boards.
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2016-11-04Conferencia sobre el papel de servicio público de las instituciones del Defensor
El Defensor del Pueblo de Navarra, Francisco Javier Enériz Olaechea, ha expuesto hoy en Valladolid, en el marco una jornada organizada por el Procurador del Común de Castilla y León bajo el título "Las instituciones propias como garantía de calidad democrática" , una ponencia sobre "Los Defensores del Pueblo Autonómicos como servicio público".
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2016-11-04Ombudsman reports on first year of expanded mandate
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2016-11-03Ombudsman report reveals – complaints about avoidable deaths not dealt with properly
The Parliamentary and Health Service Ombudsman’s report published today (31) contains 100 cases it has resolved. They include complaints about avoidable deaths, GP out-of-hours care, delayed cancer diagnosis, poor hospital discharge and incorrect medicine dosage being given to patients.
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2016-11-03Report on selected summaries of investigations by the Parliamentary and Health Service Ombudsman
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2016-11-03Submission by the Commonwealth Ombudsman
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2016-11-03Final Report on the IOI Fact Finding Mission in Poland
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2016-11-03Final Report on the IOI Fact Finding Mission in Poland (PL)
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2016-11-0220th Anniversary of the Ombudsman's Award of the Office of the Ombudsman Hong Kong
The Ombudsman, Ms Connie Lau, reminded Government departments and public organisations at the 20th Presentation Ceremony of The Ombudsman’s Awards today (October 27) “to stand in other people’s shoes and show empathy” in order to keep abreast of changes and meet public expectations in an ever-progressing society.
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2016-11-02Newsletter of the European Network of Ombudsmen
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2016-10-31Victorian Ombudsman tabled Ombudsman enquiries on why informal resolution matters
Senior citizens unable to file statements online, a ratepayer charged over $7,000 to remove a tree, and the worried mother of a prisoner are just some of the members of the public Victorian Ombudsman staff deal with every day.
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2016-10-31Commonwealth Ombudsman’s inquiry into building and construction industry
In September 2016, the Senate passed a Bill proposing to re-establish the Australian Building and Construction Commissioner and to continue the existence of the body known as the Office of the Fair Work Building Industry Inspectorate under the name of the Australian Building and Construction Commission (ABCC). The Bill proposes a potentially broadened scope for the Ombudsman’s reviews of the exercise of coercive powers to gather information.
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2016-10-28European Ombudsman - Newsletter - Network in Focus - 2016 - EN