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2015-03-25Ombudsman announces two investigation reports
The Office of the Ombudsman Hong Kong released two investigation reports recently. One is about the "Procedures for Approval of Loan Applications and Recovery of Debts under the Non-means-tested Loan Scheme" while the other one is on "Education Bureau’s Non-disclosure of Teachers’ Registration Status".
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2015-03-24
Extension of term of Chief Ombudsman Dame Beverley Wakem
The term of former IOI President and New Zealand Chief Ombudsman, Dame Beverley Wakem, is due to expire in March 2015. Given the fact that the Ombudsman’s Office is conducting an important review of the Official Information Act and currently also reviews its operating model, the Officers of Parliament Committee recommends an extension to the term of Chief Ombudsman Wakem until the end of 2015.
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2015-03-24Ombudsman City of Toronto - Annual Report 2014 - EN
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2015-03-24
New Zealand: Inquiry into the appointment of an Ombudsman and Chief Ombudsman (March 2015)
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2015-03-23
ENNHRI expressed support to Ombudsman Lutkovska
The European network of national human rights institutions (ENNHRI) unanimously adopted the statement on promotion and protection of human rights in the context of the conflict in Ukraine.
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2015-03-19
Successful Webinar on „Ombudsman Innovations for advancing Open Government“
On 17 March 2015 a successful Webinar co-sponsored by the Open Government Partnership (OGP), the World Bank Governance Global Practice (GGP) and the International Ombudsman Institute (IOI) was held.
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2015-03-19
Ombudsman publishes Complaint Investigation Reports
This month the Scottish Ombudsman Jim Martin is laying four reports before the Scottish Parliament – three about the NHS and one about Scottish Water. He is laying a report on 61 decisions about all of the sectors under his remit.
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2015-03-18
Administrations accepted 72% of Ombudsman’s recommendations
Ombudsman Becerril presented the institution’s Annual Report for 2014. The Office received 23,186 and made 467 recommendations, 72% of which were accepted by the public administration.
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2015-03-18
Press Release: Ombudsman's Annual Report 2014
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2015-03-18
Informe de la Defensoría - Contenedores de basura no son accesibles para los discapacitados - Marzo 2015
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2015-03-17
Mejoras en la aplicación de los derechos sexuales y reproductivos de las mujeres en la Comunidad Valenciana
El Síndic de Greuges de la Comunitat Valenciana insiste en las medidas de formación y apoyo a la inserción laboral de las mujeres con discapacidad. El Síndic de Greuges de la Comunitat Valenciana acaba de dirigir a la Administración una serie de recomendaciones para avanzar en materia de igualdad, en concreto sobre los derechos sexuales y reproductivos de las mujeres.
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2015-03-17
Economist Intelligence Unit report on business and human rights
New policy report by the Economist Intelligence Unit, sponsored by the Universal Rights Group, on "The Road From Principles To Practice: today's challenges for business in respecting human rights".
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2015-03-17
IOI mourns the passing away of Honorary Mediator Mathieu Vangah Ekra
The former minister and honorary mediator of Ivory Coast Mathieu Vangah Ekra passed away in Abidjan at the end of February 2015.
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2015-03-17
spain om-valencia recomendaciones-salud-sexual-y-reproductiva march-2015 es
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2015-03-13
Signing of Memorandum of Understanding with ICC in Geneva
The 28th Annual Meeting of the International Coordinating Committee (ICC) of National Institutions for the Promotion and Protection of Human Rights in Geneva was marked by the official signing of a Memorandum of Understanding between the ICC and the IOI on 12 March 2015.
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2015-03-13
President Walters and Secretary General Kräuter attend 28th annual ICC meeting in Geneva
IOI President John R. Walters and IOI Secretary General Günther Kräuter attended the 28th Annual Meeting of the International Coordinating Committee (ICC) of National Institutions for the Promotion and Protection of Human Rights which was held in Geneva from 11 to 13 March 2015.
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2015-03-12
Ombudsman receives 10,000+ complaints about Hydro One
Investigation update: 4,075 cases resolved as systemic probe continues. Just 13 months after launching an investigation into billing and customer service problems at Hydro One, Ontario Ombudsman André Marin announced today his office has received more than 10,000 complaints about the utility – its highest total, by far, for any investigation to date.
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2015-03-12
Hydro One Investigation - Facts and Highlights (March 2015)
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2015-03-12
Hydro One Investigation - Press Conference Opening Remarks (March 2015)
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2015-03-11
Local Government Ombudsman asks if children are being failed by complaints system
The pressures on the complaints system for children’s care services are being highlighted in a new report by the Local Government Ombudsman (LGO). In a number of case studies the LGO shows some of the common issues it sees in children’s social care complaints, including failure to recognise a children’s service complaint or long delays in the process.