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2017-04-04Ombudsman probes Government’s follow-up mechanism regarding psychological health assessment of school children
The Ombudsman, Ms Connie Lau, declared a direct investigation to examine whether the follow-up mechanism of the Department of Health (“DH”) and the Education Bureau (“EDB”) for the psychological health assessment of school children is adequate and effective.
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2017-04-04
Ombudsman and Ombudsman for Children can now investigate complaints from those in Direct Provision
From Monday 3 April the Ombudsman’s Office of Ireland will be accepting complaints from people living in Direct Provision, while complaints from children or on behalf of children, can be made to the Irish Ombudsman for Children’s Office. This is a change that has been long called for by both Offices and which will provide equal access to complaints procedures for people in Direct Provision.
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2017-04-03
Establishment of the Office of the Ombudsman in Tonga
The initial name of Commissioner for Public Relations has been changed to Ombudsman. This is to put Tonga in line with other countries in calling the head of the Office "Ombudsman". The Office no longer holds the name "Office of the Commissioner for Public Relations" but is known now as "the Office of the Ombudsman."
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2017-04-03
Guía de la Defensoría para que conozcas tus derechos como consumidor
El 15 de marzo se conmemora el Día Mundial de los Derechos del Consumidor y la Defensoría del Pueblo porteña relanza su guía práctica para que los vecinos y vecinas los conozcan y sepan qué hacer en determinadas situaciones y dónde asesorarse y/o reclamar en el caso de que sean vulnerados.
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2017-03-31
Nuevo presidente del FòrumSD
El Defensor de la Ciudadanía de Girona, ha finalizado su mandato de 2 años como Presidente de los defensores locales de Cataluña. Y en la asamblea celebrada en Santa Coloma de Gramenet, el 28 de marzo de 2017, se ha nombrado al Síndico de Cornellà, Joan Barrera, como nuevo presidente del FòrumSD, que agrupa 40 Defensorias municipales.
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2017-03-31Agenda Outline - Summer School: Detention monitoring applying the UN Nelson Mandela Rules
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2017-03-30
Flyer - Summer School: Detention monitoring applying the UN Nelson Mandela Rules
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2017-03-28
Le tribunal de Lille suspend l’arrêté interdisant la distribution de repas aux migrants
Dans le cadre de ce contentieux contre l’arrêté de la Maire de Calais visant à interdire les occupations abusives, prolongées et répétées de plusieurs lieux, le Défenseur des droits, saisi par plusieurs associations d’aide aux étrangers, a présenté ses observations devant le Tribunal administratif de Lille.
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2017-03-28
CNDH - Comunicado de Prensa DGC/086/17 - Ciudad de México, a 25 de marzo de 2017
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2017-03-28
Special Report: Ending Groundhog Day - Lessons from Poor Complaint Handling
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2017-03-27
Ombudsman and Medical Council agreement will benefit the public and health services
On 23 March 2017, the Medical Council and the Office of the Ombudsman signed a Memorandum of Understanding (MoU) that will allow for the exchange of information and complaints between both offices. The MoU will benefit both the public and health services. The agreement will also establish procedures to assist members of the public in accessing the services of both organisations.
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2017-03-27
Ombudsman City of Toronto - Annual Report 2016 - EN
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2017-03-24
Occasional Paper #59
Ombudsman institutions around the world (1997) Roberta O.C. Jamieson Analysis and comparision of a plurality and practice. Ms Jamieson is the Ombudsman of Ontario, Canada.
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2017-03-23
Ombudswoman elected member of GANHRI Working Group on Ageing
As one of two representatives of the European Human Rights Institutions, Ombudswoman Lora Vidovic was elected as a member of the GANHRI Working Group on Ageing at the General Meeting of the European Network of National Human Rights Institutions (ENNHRI), which she has been chairing since 2016.
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2017-03-23
Las administraciones aceptaron un 82% de las recomendaciones del Defensor del Pueblo
La Defensora del Pueblo, Soledad Becerril, ha presentado este martes ante la Comisión Mixta de Relaciones con el Defensor del Pueblo el Informe Anual de la Institución correspondiente a 2016, un año en el que las Administraciones han aceptado un 82% de las recomendaciones y sugerencias formuladas por el Defensor del Pueblo.
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2017-03-23
Queensland Ombudsman: Overcrowding at Brisbane Women's Correctional Centre (September 2016)
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2017-03-23
Queensland Ombudsman: The Redland City Council Defamation Report (January 2017)
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2017-03-23
Queensland Ombudsman: The Toowoomba Regional Council Auction Notices Report (December 2016)
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2017-03-23
Queensland Ombudsman: Management of Child Safety Complaints (July 2016)
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2017-03-23
Spain Defensor del Pueblo - Annual Report 2016 ES