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2019-10-02Queensland Ombudsman presents Annual Report 2018-19
The Office of the Queensland Ombudsman of Australia continues to contribute strongly to fair and accountable public administration in Queensland. The recently released annual report for 2018-19 highlights its role in assessing and investigating complaints. The Office finalised 7,831 complaints and completed 1,255 investigations. Of these, 192 investigations resulted in the rectification of an issue, which is where the Ombudsman recommends an agency change a decision or action as a result of a complaint.
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2019-10-02
First Federal Ombudsman of Belgium passed away
It is with deep sadness that the IOI has learned that Mr Herman Wuyts, first Federal Ombudsman of Belgium, passed away on 27 September 2019. Mr Wuyts held the position as Regional Vice-President of the IOI’s European Region from 2000-2004. He was an esteemed colleague and our heartfelt condolences go out to his family and friends in this difficult time.
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2019-10-01
Access to justice: Defendants need more information and better access to legal assistance
Poor information and inadequate access to legal assistance often prevent defendants in criminal proceedings from full access to justice, as FRA latest report reveals. It points to where Member States should improve information flows and legal representation to uphold defendants’ rights.
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2019-10-01
Ombudsman visits colleagues in Australia and New Zealand
From 30 August to 8 September 2019 Chief Ombudsman of Thailand and IOI Treasurer Mr. Viddhavat Rajatanun led a delegation consisting of Ombudsman Boon Tapanadul, Ombudsman Somsak Suwansujarit, Secretary-General Raksagecha Chaechai, and staff from the office of the Ombudsman Thailand (OMT), to Perth, Western Australia and Wellington New Zealand.
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2019-10-01
Médiateur fédéral et services de plaintes des administrations : une collaboration efficace
En 2011, le Médiateur fédéral avait expressément demandé qu’un service de plaintes soit créé au sein de chaque administration fédérale. L’administration peut parfois directement apporter une solution au problème car chacun peut se tromper ou il peut y avoir un malentendu.
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2019-10-01
New Comissioner for Fundamental Rights takes office
Commissioner for Fundamental Rights of Hungary Ákos Kozma – who took office this Thursday – would like to work particularly on solving the problems of people turning to the Ombudsman and protecting the rights of children and vulnerable groups. In his interview given to the Hungarian News Agency he also emphasized that he wishes to preserve the independent and non-political nature of the ombudsman institution.
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2018-10-11
El Síndic de Greuges abre una queja de oficio por la situación de Oncología del Hospital de Sant Joan
El Síndic de Greuges de la Comunitat Valenciana, José Cholbi, ha iniciado una actuación de oficio para investigar si la redistribución de la plantilla de oncólogos efectuada entre los hospitales de Sant Joan y de la Marina Baixa pueden afectar al derecho a la asistencia sanitaria de los pacientes oncológicos del hospital alicantino.
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2020-03-20Defensoría del Pueblo y FOS sumarán esfuerzos
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2019-09-30
Universal Periodic Review of Portugal was completed
The Ombudsman participated on September 20 at the 42nd Session of the Human Rights Council - which took place in Geneva from 9 to 27 - where the report of the Universal Periodic Examination of Human Rights to Portugal was discussed and adopted.
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2019-09-27
CHRAJ issues advisory on torture and other cruel, inhuman or degrading treatment or punishment
Due to recent media reports of alleged tortuture and other cruel, inhuman or degrading treatment or punishment meted out to two journalists, CHRAJ found it appropriate to issue an Advisory in accordance with the Paris Principles which vest National Human Rights Institutions (NHRIs) with general responsibility to advise Government, Parliament and other authorities by giving and issuing “opinions, recommendations, proposals and reports”.
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2019-09-27
Annual Report of the Québec Ombudsman: public services with excessive requirements
On the occasion of the tabling of her Annual Report at the National Assembly of Québec on September 26, Ombudsperson Marie Rinfret presented her findings concerning the quality and integrity of Québec’s public services.
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2019-09-27
Cancer treatment delays unacceptable, says Ombudsman
The UK Parliamentary and Health Service Ombudsman (PHSO) has found serious failings at Warrington and Halton Hospitals NHS Foundation Trust after the death of a man whose cancer surgery was unacceptably delayed.
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2019-09-27
Two new Ombudsman
On Monday 9 September, two new Parliamentary Ombudsmen, Katarina Påhlsson and Per Lennerbrant, took up their positions, replacing Cecilia Renfors and Lars Lindström.
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2019-09-27
Ombudsman delivers briefing to Parliamentary Justice and Equality Committee on complaints from people living in asylum seeker accommodation
On Wednesday 25 September IOI President and Irish Ombudsman Peter Tyndall delivered a briefing to the Parliamentary Justice and Equality Committee on his Office’s experience of dealing with complaints from people living in Direct Provision.
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2019-09-27
Rapport annuel du Protecteur du citoyen du Québec : des services publics aux exigences trop complexes
À l’occasion du dépôt de son rapport annuel à l’Assemblée nationale du Québec le 26 septembre 2019, la protectrice du citoyen, Marie Rinfret, a présenté ses constats concernant la qualité et l'intégrité des services publics québécois.
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2020-03-16
AOMA Newsletter Issue 13
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2019-09-26
Commissioner for Fundamental Rights presents OPCAT Annual Report 2018
In accordance with Section 3 of Act CXLIII of 2011 on the Promulgation of the OPCAT, the Commissioner for Fundamental Rights performs the tasks of the National Preventive Mechanism (NPM) as of 1 January 2015 and is pleased to present a comprehensive report on the NPM's activities in 2018.
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2019-12-20
IOI statement in support of the Human Rights Commissioner of Poland (Feb. 2019)
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2019-12-20
IOI statement in support of the Ombudsman of the Kingdom of Lesotho (June 2018)
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2019-12-20
IOI statement in support of the Public Defender of Georgia (Dec 2017)
