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2019-10-08When is a complaint to a council not considered a complaint?
Many Victorian councils are understating the number of complaints they receive, raising concerns they are failing to deal with dissatisfaction from their communities, Victorian Ombudsman Deborah Glass has found.
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2019-10-08
“Fairness Week” kicks off today in British Columbia
With the proclamation of Fairness Week in the province of British Columbia, Canada, the Ombudsperson, British Columbia´s “Independent Voice for Fairness” is reminding the public of their right to fair treatment from public sector organizations.
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2019-10-08
IOI President at UK PHSO stakeholder Open Meeting
Irish Ombudsman and IOI President Peter Tyndall spoke at the UK Parliamentary and Health Service Ombudsman's Open Meeting on 2 October 2019 to highlight the importance of following-up on implementation of recommendations, the benefits of own-initiative powers, and the significant improvements in the PHSO in recent years.
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2019-10-08
Cooperation needed for the development of a best practices guide on protection services for unaccompanied minors
In order to identify best practices on protection services for unaccompanied minors in Europe, the Ombudsman for the Basque Country needs the support and cooperation of other European Ombudsman institutions. The Basque Ombudsman has prepared a questionnaire which can be answered in English, French, German, Italian or Spanish. The Basque Ombudsman kindly asks the European Ombudsman institutions to answer this questionnaire by 8 November 2019.
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2020-03-26UN Special Rapporteur Catalina Devandas
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2020-03-26
Ponencias del Primer Encuentro Binacional
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2019-10-07
Combating discrimination takes important place in the activities of the Ombudsman
The Azerbaijani Ombudsman organizes regular meetings and public awareness campaigns with different groups of population including minorities, local and religious communities in different regions of the country, learning their problems and taking necessary measures in resolving them, said Zaur Valimammadli, the chief of the international relations department of the Ombudsman Institution, at the High-Level Conference devoted to the 25th anniversary of the European Commission against Racism and Intolerance (ECRI) in Paris, France.
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2019-10-07
Intervention du Défenseur des droits avant la remise du rapport de la France à l’ONU sur le suivi de la CIDPH
Le Défenseur des droits de la France est intervenu à Genève, lundi 23 septembre, lors de la pré-session relative à l’examen du rapport initial de la France sur la Convention internationale des droits des personnes handicapées (CIDPH) organisée par le Comité des droits des personnes handicapées de l’ONU.
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2019-10-07
On the road to age equality
If you are old, chances are you have been discriminated against. It is so common in fact that, across the EU, over 40% of Europeans feel that discrimination towards older people is widespread in their country. Marking International Day for Older People, FRA calls on EU institutions and Member States to fully respect the rights of older people.
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2019-10-07
NPM recommends more unified regulation and implementation of rules in residential care institutions
In June, the national preventive mechanism (NPM) of Slovenia conducted unannounced content-specific visits of four institutions and several residential groups providing education programmes for children and adolescents with emotional and behavioural disorders. On several occasions during its previous visits, the NPM had found that the institutions had different rules of behaviour and conduct and procedures for taking educational measures in the event of their violation. Therefore it decided to examine the situation.
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2020-03-25
IOI World Conference - Important!
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2019-07-05
leydelacomisiondederechoshumanosdeldistritofederal
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2018-11-28
Meeting of the Slovenian and Hungarian National Preventive Mechanisms
Commissioner for Fundamental Rights László Székely, who fulfills the role of the Hungarian National Preventive Mechanism (NPM) and his Slovenian partner, Slovenian Deputy Ombudsman Ivan Šelih, fulfilling the responsibilities of the Slovenian NPM, as well as NPM representative Robert Gačnik paid a visit to the Zala County Remand Prison on November 13-14, 2018, where they met with acting Prison Commander Colonel István András Fülöp, and Lieutenant-Colonel Szabolcs Porubszky.
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2019-10-04
Clôture de l’atelier de formation en faveur des collaborateurs du Médiateur de la République
Du 03 au 09 septembre 2019, une semaine durant, les collaborateurs de l’institution du Médiateur de la République, ont travaillé avec les experts du bureau de l’Ombudsman de Turquie et ceux du Ministère de la justice sur différents modules. Sept modules ont été dispensés au cours de cet atelier.
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2019-10-04
Dutch Ombudsman hosts Poldershop on “Ombudsman Tools”
Dutch National Ombudsman Reinier Van Zutphen invites to the next Poldershop, which will take place in The Hague on Friday, 1 November 2019. This edition of the Poldershop is about how Ombudsman assess the actions of the government? On what basis do they reach their decisions?
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2020-03-23
Treatment of persons deprived of their liberty in the context of COVID-19
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2020-03-23
WHO/Europe interim guidance
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2019-10-08
Revisiting councils and complaints - Victorian Ombudsman
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2019-10-02
Control Yuan conducts investigation on homecare workers forced to donate part of their pay
In August 2017, a group of 18 homecare workers hired by the privately-run Ching-Kuan Social Welfare Charity Foundation accused the foundation of unlawfully forcing them to return part of their pay. The foundation was commissioned by Tainan City Government to provide home care services during the period from 2013 to 2015. To safeguard the rights of these workers, the Control Yuan (CY) of Taiwan launched an investigation into the case.
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2019-10-02
Baltic-Nordic Ombudsman conference in Vilnius draws attention to importance of economic and social rights
On 26 September 2019, a Baltic-Nordic ombudsman conference "Ensuring social and economic rights is a safeguard of a dignified life" took place at the National Library of Lithuania. At the opening of the conference, the Head of the Seimas Ombudsmen's Office of Lithuania greeted the ombudsmen from the Baltic and Nordic countries, the Chairman of the Committee on Human Rights of Lithuanian Parliament and welcomed the fact that conference discussions on protection and improvement of human rights and freedoms can be held in the Baltic-Nordic framework.
