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2019-10-14Court of Appeal declares Ombudsman decisions binding
A three judge bench of the Court of Appeal of Kenya has ruled that the determinations and recommendations of the Commission on Administrative Justice, also known as Office of the Ombudsman, have the force of law hence are binding on public institutions. The landmark decision was made on 26th September 2019.
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2023-07-17dpu-s-organizational-chart
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2014-02-03
European Commission: Call for proposals for action grants – support for transnational projects
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2019-10-08
IOI President at UK PHSO stakeholder Open Meeting
Irish Ombudsman and IOI President Peter Tyndall spoke at the UK Parliamentary and Health Service Ombudsman's Open Meeting on 2 October 2019 to highlight the importance of following-up on implementation of recommendations, the benefits of own-initiative powers, and the significant improvements in the PHSO in recent years.
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2019-10-08
Cooperation needed for the development of a best practices guide on protection services for unaccompanied minors
In order to identify best practices on protection services for unaccompanied minors in Europe, the Ombudsman for the Basque Country needs the support and cooperation of other European Ombudsman institutions. The Basque Ombudsman has prepared a questionnaire which can be answered in English, French, German, Italian or Spanish. The Basque Ombudsman kindly asks the European Ombudsman institutions to answer this questionnaire by 8 November 2019.
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2010-12-23
rsolution-l27-fr
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2019-10-04
Clôture de l’atelier de formation en faveur des collaborateurs du Médiateur de la République
Du 03 au 09 septembre 2019, une semaine durant, les collaborateurs de l’institution du Médiateur de la République, ont travaillé avec les experts du bureau de l’Ombudsman de Turquie et ceux du Ministère de la justice sur différents modules. Sept modules ont été dispensés au cours de cet atelier.
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2019-10-04
Dutch Ombudsman hosts Poldershop on “Ombudsman Tools”
Dutch National Ombudsman Reinier Van Zutphen invites to the next Poldershop, which will take place in The Hague on Friday, 1 November 2019. This edition of the Poldershop is about how Ombudsman assess the actions of the government? On what basis do they reach their decisions?
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2012-05-24
Press Release - Full Version
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2019-10-02
Control Yuan conducts investigation on homecare workers forced to donate part of their pay
In August 2017, a group of 18 homecare workers hired by the privately-run Ching-Kuan Social Welfare Charity Foundation accused the foundation of unlawfully forcing them to return part of their pay. The foundation was commissioned by Tainan City Government to provide home care services during the period from 2013 to 2015. To safeguard the rights of these workers, the Control Yuan (CY) of Taiwan launched an investigation into the case.
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2019-10-02
Baltic-Nordic Ombudsman conference in Vilnius draws attention to importance of economic and social rights
On 26 September 2019, a Baltic-Nordic ombudsman conference "Ensuring social and economic rights is a safeguard of a dignified life" took place at the National Library of Lithuania. At the opening of the conference, the Head of the Seimas Ombudsmen's Office of Lithuania greeted the ombudsmen from the Baltic and Nordic countries, the Chairman of the Committee on Human Rights of Lithuanian Parliament and welcomed the fact that conference discussions on protection and improvement of human rights and freedoms can be held in the Baltic-Nordic framework.
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2019-10-02
First Federal Ombudsman of Belgium passed away
It is with deep sadness that the IOI has learned that Mr Herman Wuyts, first Federal Ombudsman of Belgium, passed away on 27 September 2019. Mr Wuyts held the position as Regional Vice-President of the IOI’s European Region from 2000-2004. He was an esteemed colleague and our heartfelt condolences go out to his family and friends in this difficult time.
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2019-10-01
Ombudsman visits colleagues in Australia and New Zealand
From 30 August to 8 September 2019 Chief Ombudsman of Thailand and IOI Treasurer Mr. Viddhavat Rajatanun led a delegation consisting of Ombudsman Boon Tapanadul, Ombudsman Somsak Suwansujarit, Secretary-General Raksagecha Chaechai, and staff from the office of the Ombudsman Thailand (OMT), to Perth, Western Australia and Wellington New Zealand.
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2019-10-01
Médiateur fédéral et services de plaintes des administrations : une collaboration efficace
En 2011, le Médiateur fédéral avait expressément demandé qu’un service de plaintes soit créé au sein de chaque administration fédérale. L’administration peut parfois directement apporter une solution au problème car chacun peut se tromper ou il peut y avoir un malentendu.
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2019-09-27
El Observatorio del Menor debate la trata de menores en la Comunidad Valenciana
El pleno del Observatorio del Menor del Síndic de Greuges, España, ha debatido el 25 de septiembre 2019 la situación de la trata de menores en la Comunidad Valenciana, una realidad oculta difícil de detectar y proteger, y de la que no existen datos oficiales.
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2019-09-27
Rapport annuel du Protecteur du citoyen du Québec : des services publics aux exigences trop complexes
À l’occasion du dépôt de son rapport annuel à l’Assemblée nationale du Québec le 26 septembre 2019, la protectrice du citoyen, Marie Rinfret, a présenté ses constats concernant la qualité et l'intégrité des services publics québécois.
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2019-09-24
Ombudsman South Australia declares the use of „spit hoods“ in juvenile detention centers unlawful
The application of ‘spit hoods’ to children and young people accommodated in South Australia’s youth detention centre is contrary to the Charter of Rights for youth detainees and contrary to law, South Australian Ombudsman Wayne Lines has determined. Tabling his investigation report in South Australian Parliament on 24 September 2019, Mr Lines called on the South Australian government to ban the use of spit hoods within the Adelaide Youth Training Centre within 12 months.
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2016-06-13
CoE - Time for Europe to get migrant integration right - French
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2023-07-06
In memory of Stephen Owen
It is with great sadness that the International Ombudsman Institute (IOI) has learned of the recent passing of Stephen Owen, former Ombudsman of British Columbia and former IOI President, in Vancouver at the age of 74.
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2023-07-06
40 years of the Official Information Act in New Zealand
The Official Information Act (OIA) came into force 40 years ago on 1 July 1983. Chief Ombudsman Peter Boshier says transparency and information access rights remain as important today as in 1983 when the OIA came into effect.