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  • 2014-02-24

    Occasional Paper #23

    A survey of the complaint-handing institutions in Hong Kong (1983) Rebecca Wong Kit Lin Ms. Lin is a graduate student in the Department of Political Science at the University of Hong Kong.  

  • 2014-02-24

    Occasional Paper #25

    The work of the Commissioner for Local Administration in Scotland (1984) Kenneth Bratton Description of the work of the Commissioner for Local Administration in Scotland from 1975 to 1983 when Mr Bratton was the Commissioner for Local Administration in Scotland.  

  • 2014-02-24

    Occasional Paper #26

    The spread of the ombudsman idea in the United States (1984) Donald C. Rowat Professor Rowat is currently teaching in the Department of Political Scienceat Carleton University, Canada.  

  • 2014-02-24

    Occasional Paper #27

    The Parliamentary Ombudsman for Public Administrators in Norway - questions of jurisdiction (1984) Audvar Os Mr. Os was the Stortingets Ombudsman for Forvaltningen, Oslo, Norway.  

  • 2014-02-24

    Occasional Paper #30

    A typology of ombudsman institutions (1985) Victor Ayeni Mr. Ayeni is a lecturer in the Department of Public Administration, University of Ife, Ile-Ife, Nigeria.  

  • 2014-02-24

    Occasional Paper #37

    Advocate General: South Africa's version of an ombudsman (1986) Dirk J. Brynard Mr. Brynard is a Professor at the University of South Africa.  

  • 2014-02-24

    Occasional Paper #38

    Variation on a classical theme: The academic ombudsman in the United States (1987) Carolyn Stieber Ms. Stieber was the University Ombudsman and Associate Professor of Political Science at Michigan State University as well as the President-elect of the University & College Ombudsman Association (U.S.A.).  

  • 2014-02-24

    Occasional Paper #39

    An address to the American Association of Ombudsmen (1987) Dr. Randall E. Ivany, C.M. An address to the American Association of Ombudsmen at a meeting held in Chicago, Illinois. Dr. Ivany was the Executive Director of the International Ombudsman Institute.  

  • 2014-02-24

    Occasional Paper #41

    The Ombudsman as an administrative remedy (1987) Kent Anderson Mr Anderson is a graduate student of the University of Dayton, Ohio and of the Masters Program of Public Administration.  

  • 2014-02-24

    Occasional Paper #42

    An investigation into the adequacy of existing procedures relating to the use of surgical gloves at hospitals (1987) Eric Freeman Mr Freeman was the Parliamentary Commissioner for Western Australia.   

  • 2014-02-24

    Occasional Paper #47

    The introduction of the institution of the ombudsman (1992) Mario F. Ganora Mr Ganora is officer of staff at the office of the Controlador General in Buenos Aires, Argentina.  

  • 2014-02-24

    Occasional Paper #49

    The ombudsman - an effective recourse for citizens? (1994) Gordon Earle Mr Earle was the Ombudsman for the Province of Manitoba, Canada.  

  • 2014-02-24

    Occasional Paper #52

    The protection of citizens as "consumers" of government services (1995) William Reid Mr Reid is the Parliamentary Commissioner for Administrative and Health Service Commissioner for the United Kingdom.  

  • 2014-02-24

    Occasional Paper #54

    Crookshank lecture: Medical attitudes and patients' perceptions (1995) William Reid Mr Reid is the Parliamentary Commissioner for Administration and the Health Service Commissioner for the United Kingdom.  

  • 2014-02-24

    Occasional Paper #56

    Police and military human rights training (1996) The Honourable Jean-Pierre Beaulne Round table with the Mexican Human Rights Commission. The Honourable Jean-Pierre Beaulne is the chairman of the Royal Canadian Mounted Police Public Complaints Commission.  

  • 2014-02-24

    Occasional Paper #57

    The courts, the ombudsman and the public (1996) Sir William Reid Sir William is the Parliamentary Commissioner for Administration and Health Service Commissioner for the United Kingdom.  

  • 2014-02-24

    Occasional Paper #60

    A worldwide survey of ombudsmen (1997) Prof. Donald C. Rowat Prof. Rowat is a professor emeritus of political science at Carleton University Ottawa, Ontario, Canada.   

  • 2014-02-24

    Occasional Paper #65

    Ombudsman legislative resource document (1998) Dean Gottehrer Mr Gottehrer is a former regional director of the anchorage office of the State of Alaska Ombudsman, past President of the US Ombudsman Association and former chairman of the Ombudsman Leadership Forum in the United States.  

  • 2014-02-24

    Occasional Paper #71

    Shaping the future: Taking the initiative in a turbulent environment (2000) Roberta Jamieson Ms Jamieson is past Ombudsman of Ontario, Canada.  

  • 2014-02-24

    Occasional Paper #76

    The classical ombudsman - an effective reviewer of administrative decisions by government agencies (2001) Sir Brian Elwood Sir Brian is Chief Ombudsman of New Zealand and President of the International Ombudsman Institute.  

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