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2025-11-07The NSW Child Death Review Team’s Child Deaths in NSW 2022 and 2023 Biennial Report to Parliament was tabled in the Parliament of NSW
The report concerns the 885 children who died in NSW in 2022 and 2023 and includes information about longer term trends in child mortality between 2009 and 2023.
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2023-09-28The Yukon Ombudsman issues report into fairness complaint regarding sexualized abuse at Elementary School
The Office of the Yukon Ombudsman has issued the first of two reports into a complaint of unfairness against the Yukon Department of Education from a parent of a student at Hidden Valley Elementary School. The Ombudsman investigation found that the government’s failure to communicate with parents at the school was unfair, depriving parents of the opportunity to take timely action to help their children.
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2025-09-05Historic milestone for Pakistan: Honourable Provincial Ombudsman Punjab elected Second Vice-President of International Ombudsman Institute (IOI)
A moment of pride and honour for Pakistan, Ombudsman Punjab has been elected as the Second Vice-President of the International Ombudsman Institute (IOI), becoming the first-ever Pakistani Ombudsman to hold this global position.
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2023-08-28Ombudsman of Ireland - Annual Report 2022 - EN
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2023-04-27OmbudsPEI publishes first annual report on improving treatment of opioid use disorder
Steps are being taken to provide inmates at Prince Edward Island’s Provincial Correctional Centre (PCC) with improved treatment for opioid abuse following a 10-month investigation by the province’s office of the Ombudsperson.
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2025-10-24Ombudsmen of the Kingdom of the Netherlands Sign Cooperation Protocol
This year, the ombudsmen of the four countries that make up the Kingdom of the Netherlands gathered in The Hague for their annual meeting. Jurima Bryson, Ombudsman of Aruba, Keursly Concincion, Ombudsman of Curaçao, Gwendolien Mossel, Ombudsman of Sint Maarten; and Reinier van Zutphen, the National Ombudsman of the Netherlands, came together to share experiences and discuss the challenges they face in their work.
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2022-10-19Ombudsman publishes Newsletter
The Office of the Ombudsman of Kenya recently published their Newsletter for July – September 2022.
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2025-10-24New Brunswick - Ombud’s investigation into the use of restraints in adult psychiatric facilities calls for system-wide changes
Marie-France Pelletier, Ombud for New Brunswick, released a special investigation report on the use of restraints in psychiatric facilities in New Brunswick, calling for changes to address systemic issues in psychiatric and mental health care in the province.
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2023-05-25Taxpayers’ Ombudsperson to monitor and examine issues related to CRA communications about the collection of COVID-related benefit overpayments
On 4 May 2023, the Taxpayers' Ombudsperson, Mr. François Boileau, announced his intention to closely monitor complaints received at his office concerning individuals who have already paid back COVID-related benefit overpayments to the Government of Canada yet are still receiving collection letters from the Canada Revenue Agency (CRA).
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2025-04-04Re-watch the webinar on “Children's Ombudsman: Safeguarding Children's Rights”
On 25 March 2025 the African Ombudsman Research Centre (AORC), in collaboration with the IOI, held a webinar to discuss the critical role of children's Ombudsman offices in promoting and safeguarding the rights of the most vulnerable. In case you missed the live session, or wish to revisit its insights, you can access the recording of this webinar on YouTube.
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2023-07-20Report on human rights and freedoms in the Republic of Moldova
The Office of the People's Advocate (Ombudsman) of Moldova has published its Report on Human Rights and Freedoms in the Republic of Moldova in 2022. The Report presents essential information from the work of the People's Advocate containing a collection of emergency and planned activities, aimed to support and encourage the national authorities to advance on human rights.
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2025-08-29NSW Ombudsman’s Casebook of investigations and complaint-handling case studies
The NSW Ombudsman tabled the 3rd biannual investigations and complaints summary report titled: Casebook July 2025: Investigations and complaint-handling case studies in Parliament on 31 July 2025. The report provides a glimpse into the thousands of complaints the Ombudsman receives each year, and some of the positive outcomes achieved.
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2025-03-06Ombudsman Ontario kicks off 50th anniversary year with Good Governance Awards
On 28 February 2025, the Ontario Ombudsman Paul Dubé announced a new award for public sector bodies that have demonstrated exemplary administrative practices – the Ombudsman’s Award for Good Governance – as part of his office’s 50th anniversary activities. Awards will be given to selected organizations in three areas of the Ombudsman’s mandate – provincial government bodies, broader public sector bodies (e.g., school boards, universities, children’s aid societies), and municipalities, he announced.
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2022-10-1460 years of the Ombudsman in New Zealand
The Ombudsman New Zealand celebrated its 60th anniversary at a Parliamentary event on 12 October 2022. With its establishment on 1 October 1962, the Ombudsman New Zealand was the first office established outside of Scandinavia.
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2023-07-20National Ombudsman (PFDC) releases Management Report 2022
The Office of the National Ombudsman of Brazil (PFDC) has published its Management Report 2020 - 2022. Among the body’s various agendas are the migratory crisis, the fight against homotransphobia and racism, the defence of women’s rights, human rights at the corporate level, freedom of expression, adequate food, the forced disappearance of people and the promotion of human rights.
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2025-08-22Complaints to the Public Services Ombudsman for Wales continue to rise
On 14 August 2024, the Ombudsman for Wales published its Annual Report & Accounts for 2024-25, which shows a staggering 43% increase in the number of new complaints received since the year preceding the Covid-19 pandemic.
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2023-06-052022 Report on the Implementation of the National Prevention of Torture
The Seimas Ombudspersons' Office published a Report on the National Prevention of Torture, which presents key observations and provides recommendations and changes achieved in 2022. The inspections of the places of detention identified in the report have revealed substantial violations of human rights and freedoms and other systemic problems.
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2025-10-10Ombudsman Quarterly Review – Spring 2025
Kindly click here to read the latest, 49th edition of the New Zealand Ombudsman Quarterly Review, including introductory words by Chief Ombudsman John Allen.
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2023-04-13Ombudsman held engagement meeting with Parliamentary Committee on Agriculture
On Wednesday, 5 April 2023, the Office of the Ombudsman held an engagement meeting with the Parliamentary Committee on Agriculture to discuss preliminary findings of the ongoing systemic investigation into the implementation of the 2022/2023 Affordable Input Program (AIP).
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2025-08-19Dr Grant Davies appointed as Tasmania’s Ombudsman and Health Complaints Commissioner
Dr Grant Davies was appointed Tasmania’s Ombudsman and Health Complaints Commissioner in July 2025. He brings over 25 years of experience in public service, with a strong background in complaints resolution and health oversight.