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2018-04-18British Colombia Ombudsperson urges government to improve telephone service for income and disability assistance recipients
British Colombia’s Ombudsperson Jay Chalke released Special Report No. 40, Holding Pattern: Call Wait Times for Income and Disability Assistance on April 17, 2018. Holding Pattern is the report of the Ombudsperson’s systemic investigation into the Ministry of Social Development and Poverty Reduction’s centralized telephone system and its impact on the applicants and recipients of income and disability assistance.
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2018-04-17
Makueni County Residents Offered Free Legal Services
As part of its strategies to contribute towards realisation of the right to access to justice by Kenyans, the Commission has carried out free legal aid forums in Makueni County. The public forums, conducted in three different towns, are aimed at creating and enhancing citizens’ awareness on administrative justice and on their right to access to information and how it promotes access to justice.
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2018-04-17
Ombudsman Hong Kong announces results of two direct investigations and one full investigation
The Ombudsman, Ms Connie Lau, held a press conference on April 17 to announce the results of two direct investigations, namely “Water Supplies Department’s Maintenance of Government Water Mains and Risk Management” and “Government Departments’ Handling of the Problem of Air-conditioner Dripping”.
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2018-04-17cayman-islands om ombudsman-law-2017
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2018-04-16
Latvia - Ombudsman - Annual Report 2017 (Summary) - EN
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2018-04-13
Conflict resolution at universities: Ombudsman mediation as a tool? (Josef Leidenfrost, Austria)
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2018-04-11
Chief Ombudsman’s opinion on OIA requests about Operation Burnham
Chief Ombudsman Peter Boshier today released his Final Opinion on five complaints concerning the New Zealand Defence Force’s withholding of information related to Operation Burnham in Afghanistan in 2010. Peter Boshier found the NZDF was justified in withholding most of the requested information under the Official Information Act.
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2018-04-11
La Defensoría del Pueblo se reunió en San Lorenzo con trabajadores de la refinería Oil
El defensor del Pueblo de la provincia de Santa Fe, Raúl Lamberto, participó este lunes en una reunión con trabajadores de la refinería de Oil en San Lorenzo e integrantes del Sindicato Unido Petroleros e Hidrocarburíferos (Supeh), a quienes informó de las actuaciones realizadas por la institución en el marco de la crisis que vive la empresa y que pone en riesgo ambiental a la zona.
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2018-04-11
New Zealand Ombudsman - Opinion on OIA requests Operation Burnham - 2018
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2018-04-09
El Defensor del Pueblo pide erradicar la segregación escolar del alumnado gitano
El Defensor del Pueblo, Francisco Fernández Marugán, ha visitado hoy el CEIP Albolafia de Córdoba, un centro escolar de educación infantil y primaria en el que la mayor parte de sus alumnos son de etnia gitana. Para el Defensor del Pueblo es necesario erradicar la segregación escolar del alumnado gitano y asegurar la integración de estas niñas y niños.
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2018-04-09
NHS failing patients with mental health problems
Vulnerable patients with mental health conditions are being badly let down by the NHS, causing them and their families needless suffering and distress, according to a Parliamentary and Health Service Ombudsman report published today. The Ombudsman has also found that NHS mental healthcare staff can lack the capacity, skills and training they need to do their job effectively, and do not always have the support they need to learn from mistakes.
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2018-04-09
Depriving the inmates' rights must be argumented, necessary and proportional
Depriving the rights on liberty does not automatically lead to the loss of other civil, political, economic, cultural and social rights. Amongst them is the right to correspondence, which was denied to a prisoner who wanted to complain against the quality of service and price of the business providing services in prison. The Ministry of Justice accepted the Ombudswoman's recommendation and instructed all criminal bodies to prevent such situations in the future.
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2018-04-06
Ombudsman Office meets with representatives of the CoE
A meeting with Regis Brillat, Head of the Department of the European Social Charter of the Council of Europe (CoE), and Zoltan Hernyes, Head of the CoE Azerbaijan Office, was held at the Azerbaijan Ombudsman Office. Both sides presented their work carried out for the protection of human rights and freedoms and discussed the possibility of conducting joint trainings on the European Social Charter.
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2018-04-04
La Defensoría del Pueblo de Santa Fe supervisará las políticas de salud mental en la provincia
La Defensoría del Pueblo de Santa Fe será la encargada de supervisar la aplicación de las políticas de salud mental en la provincia, en el marco del órgano del Órgano de Revisión y Promoción de Derechos de los Usuarios de los Servicios de Salud Mental, que fue creado por la ley 13.733, recientemente sancionada por la Legislatura.
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2018-04-04
Ombudsman’s report into Australia Post complaints
Commonwealth Ombudsman Michael Manthorpe today released a report into Australia Post complaints regarding carding, Safe Drop and compensation. The report reviews the actions taken by Australia Post since the release of three earlier Ombudsman reports concerning these matters.
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2018-04-03
Report of Public Defender of Georgia on Situation of Human Rights and Freedoms
On March 30, 2018, Nino Lomjaria, Public Defender of Georgia, submitted a report on the situation of human rights and freedoms in 2017 to the Parliament of Georgia.The report discusses the challenges and progress in the protection of human rights and freedoms enshrined in the constitution and names the state agencies and local self-governmental bodies that violated human rights and freedoms. The document also provides information about the implementation of the recommendations issued by the Public Defender.
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2018-04-03
Public Defender's Parliamentary report on situation of human rights and freedoms
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2018-03-29
Lamberto informó ante la FIO sobre el observatorio electoral realizado por Adpra en las elecciones de 2017
En la asamblea general de la FIO realizada recientemente en Panamá, el defensor del Pueblo santafesino, quien también es representante de los ombudsman provinciales argentinos ante la Federación Iberoamericana, informó sobre la tarea de observación electoral realizado por las defensorías en las Primarias Abiertas y Obligatorias (Paso) y en los comicios generales celebrados en el país en 2017.
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2018-03-29
Comenzó el juicio en un caso por torturas en la cárcel de Ezeiza en el que intervino la Corte Interamericana de Derechos Humanos
Con la participación de la PPN como parte querellante, los pasados 21 y 26 de marzo comenzó en el Tribunal Oral en lo Criminal Federal n° 1 de La Plata el juicio contra 5 agentes del Servicio Penitenciario Federal por las torturas impuestas a dos personas privadas de su libertad durante la madrugada del 9 de diciembre de 2007 en el Pabellón B del Módulo II del Complejo Penitenciario Federal I, ubicado en la localidad de Ezeiza.
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2018-03-29
Energía eléctrica: Defensor del Pueblo santafesino reiteró la necesidad de contar con una tarifa preferencial para las pymes
El Defensor del Pueblo santafesino Raúl Lamberto reiteró la necesidad de contar con una tarifa preferencial para las pymes. En declaraciones periodísticas, volvió a insistir además en la necesidad de “desagregar el precio mayorista en la factura de energía eléctrica”, y de establecer un diálogo entre “la secretaría de Energía y la Legislatura para buscar alternativas ante esta situación”.