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2016-01-04Template Risk Management Plan
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2015-03-25Report of the Federal Ombudsman on Tragic Bus-Truck Accident
A complete report of the accident captioned “Cognizance of Tragic Incident of Death of 57 persons in Bus-Truck Accident” has been published. It has been finalised on the taking of Suo Moto notice of the incident by the Federal Ombudsman of Pakistan, Salman Faruqui.
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2015-07-23
Canada correctional investigator report on segregation to manage inmates EN
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2015-07-23
Canada correctional investigator report on segregation to manage inmates FR
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2015-02-24
Ombudsman Concludes Sanctions Against Inmate were Excessive, Identifies Systemic Problems with Prison Disciplinary Practices
The Iowa Department of Corrections' encouragement of an "open-door policy" between its prison staff and administrative law judges differs from other state agencies and violates inmates' due-process rights in disciplinary hearings, the Office of Ombudsman has concluded.
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2015-02-17
Successful implementation of IOI sponsored Information Campaign against human trafficking
The Ombudsman Office of Latvia carried out an information campaign against human trafficking. The so-called project “Gards kumosiņš ("Crumpet") was co-sponsored by the IOI.
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2015-07-03
HIQA and Ombudsman agreement will benefit the public and health services
On 2 July 2015, the Chief Executive of the Health Information and Quality Authority (HIQA), Phelim Quinn, and Ombudsman Peter Tyndall signed a Memorandum of Understanding (MoU) on behalf of the Authority and the Office of the Ombudsman.
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2015-02-11
Ombudsman’s staff members participated in the round table on the elimination of domestic violence against women
Ombudsman’s staff members participated in a round table where the final report on a survey studying the features and causes of Domestic Violence (DV) against women in Azerbaijan was presented to the corresponding authorities and the public. The representatives of the Ministry of Health, Public Health and Reforms Center of Azerbaijan, the Office of the Ombudsman and the State Committee for Family, Women and Child Issues participated at this event.
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2023-07-07
Ombudsman State of Schleswig-Holstein – Annual Report on Social Affairs 2008 (GER)
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2015-01-14
CHRAGG gets new Chairman
The President of the United Republic of Tanzania, H.E Dr. Jakaya Mrisho Kikwete has recently appointed Hon. Bahame Tom Mukirya Nyanduga as the new Chairman of the Tanzania Commission for Human Rights and Good Governance (CHRAGG).
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2015-06-03
north-america canada ombudsman-nova-scotia webpage ombudsman-act
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2015-06-03
north-america canada ombudsman-of-alberta webpage ombudsman-act
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2015-06-03
north-america canada ombudsman-of-alberta webpage organizational-chart
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2015-06-03
europe germany petitions-committee-bundestag provisions
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2015-06-03
languages-act
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2014-12-18
La Defensoría pidió informes por fallas en el servicio de agua potable
Luego de que un grupo de vecinos se presentara en la sede Rosario denunciando falencias en el suministro de agua potable, la Defensoría del Pueblo de la provincia de Santa Fe, a cargo de Analía Colombo en la Zona Sur, remitió un pedido de informes al Ente Regulador de Servicios Sanitarios (Enress) para que en un plazo máximo de 15 dias brinde información sobre las zonas afectadas y los clientes eximidos de pago por dichas fallas.
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2014-12-18
Le Défenseur des droits lance un appel à témoignages sur les mutuelles étudiantes
Difficultés pour obtenir une carte vitale, retards de remboursements de frais de santé, absence de réponse aux appels téléphoniques ou aux courriers, perte de documents (déclarations de médecin traitant, réclamations, …). Telles sont les difficultés rencontrées par les étudiants dans leurs relations avec les organismes chargés de la gestion de leur régime obligatoire de sécurité sociale. Le Défenseur des droits lance, deux mois après la rentrée universitaire, un appel à témoignages en direction des étudiants rencontrant des difficultés avec leurs mutuelles
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2015-05-04
Ombudsman addresses European bodies to fight against homophobia
The institution calls for an intervention of the European Parliament, the European Ombudsman and the Human Rights Commissioner of the Council of Europe.
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2015-05-04
FLYER: Webinar on engaging with access to information (6 May 2015)
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2014-12-01
Australia and New Zealand publish guidelines for complaint management
A joint Australia/New Zealand Standard, AS/NZS 10002:2014 Guidelines for complainant management in organizations, was published on 29 October 2014 to provide general guidance on the objectives and design of an effective complaints handling system, for both public and private sector organisations.