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2014-01-0330. Back to Roots: Moulay Mhmamed Iraki, In the Kingdom of Marocco. Readings in the Islamic Model of Ombudsman
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2014-01-0331. Back to Roots: Nina Karpachova, The Ombudsman Institution as a Determining Factor in the Transition to Democracy
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2014-01-03Decision making process within the IOI
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2012-03-23Council of Europe Factsheet: Protecting the Rights of Roma (German)
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2013-08-02Research project on impact of systematic investigations
The City of Toronto Ombudsman has received funding from the International Ombudsman Institute (IOI) to lead a research project that will look at the impact that systemic investigations have had on the service to Toronto’s residents.
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2023-11-07World Justice Project - 2nd Annual WJP Rule of Law Index™
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2012-04-03South Africa - Annual Report 2008/2009 EN
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2013-07-31Scottish Ombudsman publishes Annual Report 2012/2013
On 26 July 2013, the Scottish Public Services Ombudsman (SPSO) laid its 2012/2013 public report before the Scottish Parliament. Despite increasing numbers of complaints and significant cuts in resourcing, the office’s productivity also rose and the SPSO dealt with 9% more complaints than in the previous year.
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2013-07-31QMU research report on ombudsmen schemes in the UK
The Edinburgh-based Queen Margaret University, which has an excellent reputation as a centre for ombudsman and complaint handling practice, published a research report on the future of ombudsmen schemes in the United Kingdom.
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2013-07-30Ombudsman holds round table on human rights in psychiatric institutions
A round table was held by the Ukrainian Parliament Commissioner for Human Rights on the control over the observance of human rights while rendering psychiatric care to Ukrainian citizens.
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2013-07-29New acting President at the JOB
As of mid-June, 2013, the term-of-office of His Excellency Abdelilah Al Kurdi, President of the Ombudsman Bureau, has ended. The Acting President currently for the Jordanian Ombudsman Bureau is His Excellency Mr. Ala’eddin Armouti.
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2013-07-29Ombudsman published Annual Report 2012 in English
The Protector of Citizens of the Republic of Serbia published its Annual Report 2012 in English. In total, in 2012 the Protector of Citizens acted upon 4.474 complaints, constituting a significant increase compared to 2011.
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2013-07-26EU court deals with Slovak benefits issue also on the initiative of the Czech ombudsman
The European Court of Justice in Luxembourg has started dealing with the issue of long-time care benefits that Slovakia is not paying to its citizens living in the Czech Republic, on the initiative of Czech ombudsman Pavel Varvarovsky.
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2010-12-10IOI Canada_Ombudsman Bibliography_Articles and Chapters
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2013-07-25ACRC promotes cooperation with Ombudsman of Thailand
The ACRC promotes various cooperative activities based on the bilateral MOU signed by the ACRC and the Ombudsman of Thailand in December 2011.
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2014-05-23Plascencia at the Control Yuan
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2014-05-23Plascencia at the Control Yuan
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2013-07-23Draft legislation on whistleblowing
The Office of the Commissioner for Fundamental Rights informs about the draft legislation on complaints and announcements of general interest, which will involve the Commissioner for Fundamental Rights.
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2014-05-20Prof. Irena Lipowicz and Mehmet Nihat Ömeroğlu
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2023-07-28Ararteko (Ombudsman Basque Country) - Annual Report 2022 - Summary