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2018-12-05Man overcharged for hospital stay complains to Ombudsman
A man complained to Ombudsman Peter Tyndall after he was charged 1,500€ for a number of hospital stays. This was despite a cap of 750€ on such charges at the time. The man, who suffers from a severe kidney condition, was admitted to two different hospitals over 12 months. He spent a total of 30 nights in hospital. At the time there was a 75€ per day charge for a hospital stay.
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2018-12-05Recommendation report: Respect of rights of convicted persons on education
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2018-12-04
Belize Ombudsman Delivers Speech at Control Yuan
Ombudsman of Belize, Lionel Arzu, visited the Control Yuan (CY) on 30 October 2018. During his visit, he delivered a speech in which he introduced the Belizean Office of the Ombudsman’s promotion of good governance and protection of human rights. He also engaged in open and friendly discussions with CY members and staff.
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2018-12-03
Pour une politique pénitentiaire de qualité
Lors des débats parlementaires en commission Justice, le Médiateur fédéral a rendu son avis sur un projet de loi la modifiant l’organisation pénitentiaire et notamment sur le renforcement de la formation du personnel pénitentiaire et sur l’instauration d’un service minimum.
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2018-12-03
FRA survey reveals: Being black in the EU often means racism, poor housing and poor jobs
According to findings from a major repeated survey by the European Union Agency for Fundamental Rights (FRA), black people in the EU face unacceptable difficulties in simply finding somewhere to live or getting a decent job because of their skin colour. Racist harassment also remains all too common.
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2018-12-03
USOA annual conference – Honolulu, September 2019
The United States Ombudsman Association’s (USOA) holds a conference every year. USOA’s 40th Annual Conference will be held from 18 – 20 September 2019, at the Hilton Waikiki Beach Hotel in Honolulu. Pre-conference workshops will be offered from 16 - 17 September 2019.
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2018-11-30
Le Protecteur du citoyen du Québec livre ses constats dans son rapport annuel 2017-2018
À l’occasion du dépôt de son rapport annuel à l’Assemblée nationale du Québec le 29 novembre 2018, la protectrice du citoyen, Marie Rinfret, a appelé les services publics du Québec à honorer leurs engagements.
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2018-11-30
Protecteur du Citoyen - Annual Report 2017/2018 - EN
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2018-11-30
Protecteur du Citoyen - Rapport Annuel 2017/2018 - FR
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2018-11-30
The Québec Ombudsman: annual report 2018
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2018-11-30
Protecteur du citoyen du Québec: rapport annuel 2018
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2018-11-30
NIPSO - Annual Report 2017/2018 - EN
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2018-11-28
Children’s Advocate appointed
The Ombudsman of Namibia announced the appointment of Ms Ingrid Husselmann as the Deputy Chief, effective 1 November 2018. As the Deputy Chief, Ms Husselmann will lead and oversee the operational management of the Division: Human Rights and Legal services. She will also serve as the Children’s Advocate in the Office of the Ombudsman.
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2018-11-28
Meeting of the Slovenian and Hungarian National Preventive Mechanisms
Commissioner for Fundamental Rights László Székely, who fulfills the role of the Hungarian National Preventive Mechanism (NPM) and his Slovenian partner, Slovenian Deputy Ombudsman Ivan Šelih, fulfilling the responsibilities of the Slovenian NPM, as well as NPM representative Robert Gačnik paid a visit to the Zala County Remand Prison on November 13-14, 2018, where they met with acting Prison Commander Colonel István András Fülöp, and Lieutenant-Colonel Szabolcs Porubszky.
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2018-11-26
Thai and Indonesian Ombudsman strengthen bilateral ties through second-phase MOU signing
During 10 – 12 October 2018, Thai Ombudsman Viddhavat Rajatanun welcomed a delegation from the Ombudsman of the Republic of Indonesia led by Ombudsman Amzulian Rifai, to sign a bilateral Memorandum of Understanding (MOU) between the Ombudsman of the Kingdom of Thailand and the Ombudsman of the Republic of Indonesia.
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2018-11-26
Justice and protection for women as victims of domestic violence
The International Day for the Elimination of Violence against Women on 25 November should serve as a reminder to do more to secure the immediate protection and access to justice of women who are victims of domestic violence.
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2018-11-26
Firma de convenio con el Defensor del Pueblo de la provincia de Buenos Aires
La Procuración Penitenciaria y la Defensoría del Pueblo de la Provincia de Buenos Aires firmaron el pasado 22 de noviembre un convenio de cooperación con el objetivo de comenzar a realizar acciones en conjunto para la mejora de la protección de los derechos humanos de las personas privadas de libertad.
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2018-11-21
Lamberto pedirá la tarifa social para el servicio de aguas
El defensor del Pueblo santafesino hizo un repaso de la actualidad de las tarifas sociales en los distintos servicios públicos y adelantó que solicitará que la misma se incorpore en el servicio de aguas.
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2018-11-20
Ontario Ombudsman’s advanced investigative training course welcomes participants from around the world
This year, the Ontario Ombudsman’s annual investigative training course, “Sharpening Your Teeth” (SYT) was held in Toronto, Ontario, Canada, from the 5th to the 7th of November 2018. Senior Ombudsman staff have trained hundreds of ombudsmen, investigators and other watchdog staff at this Toronto course and at customized, on-site SYT courses throughout the world – most recently in Manitoba, Canada; The Hague, Netherlands; and Anchorage, Alaska.
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2018-11-20
Radio Ombudsman: Claire Murdoch on driving improvements in NHS mental health care
Radio Ombudsman is a regular podcast featuring conversations on a range of topics such as National Health Service (NHS) investigations, good complaint handling and improving public services. Hosted by Ombudsman Rob Behrens, it generates lively discussion and interesting ideas.