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2019-09-06Public Defender of Rights - Annual Report 2017 EN
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2020-04-23OPCAT inspections and visits during COVID-19 pandemic – statement of principles
Monitoring places of detention is an essential preventive safeguard for the treatment of people who have been deprived of their liberty. The Chief Ombudsman is mindful of the need to enter facilities and carry out inspections in a way that is safe, effective and supportive and has established a set of principles to guide facilities and their staff in managing this crisis.
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2020-04-23
Challenges to human rights have intensified in Europe
The Council of Europe Commissioner for Human Rights, Dunja Mijatović, published today her annual activity report covering 2019. The report provides an overall picture of the main problems, challenges and opportunities that European countries are facing in the field of human rights.
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2019-05-15
Which Ombudsman deals with which complaint?
A new guide to finding the correct Ombudsman has been launched by Irish Parliament Speaker, Seán Ó Fearghaíl and Rónán Ó Domhnaill, Chair of the Irish Ombudsman Network. The guide features the seven main Irish ‘Ombudsman’ offices and lists other complaint handlers.
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2019-07-19
Insuffler un changement de comportements dans la délivrance du service public
Le Médiateur de la République, M. Ali Sirfi Maïga, a présidé, le mardi 16 juillet 2019 à l'auditorium Sani Bako de Niamey, la double cérémonie de remise des cahiers de charges du comité d'organisation des Etats Généraux de l'Administration et celui du premier rapport du Comité d'écoute des usagers de la Fonction Publique.
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2020-04-22
Dépôt du Rapport annuel 2019 de l’Ombudsman de Montréal
L’année dernière, le bureau de l’Ombudsman de Montréal (OdM) a reçu 1 910 nouvelles demandes (105 de plus qu’en 2018) et lancé 259 nouvelles enquêtes qui se sont ajoutées aux 56 déjà en cours. Au total, ont traité 1 966 dossiers, mené 302 enquêtes et effectué 13 suivis pour assurer le respect d’engagements antérieurs.
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2020-04-22
Control Yuan gives close attention to COVID-19 response
The right to health is one of the fundamental human rights recognized in the Covenant on Economic, Social and Cultural Rights. As the institution responsible for protecting human rights, the Control Yuan (CY) emphasizes the right to health and issues derived therefrom, such as public health issues. By utilizing its powers, the CY safeguards the life and health of citizens, as well as their right to medical treatment in times of need.
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2020-04-22
E-Learning module on operationalizing the right to development in implementing the SDGs
The Office of the United Nations High Commissioner for Human Rights, the University for Peace and the United Nations University’s International Institute for Global Health jointly offer the fifth and sixth editions of the interactive and instructor-led e-learning module to train stakeholders on the normative, theoretical and practical importance of and mechanisms for operationalizing the Right to Development (RTD) in the implementation of the Sustainable Development Goals (SDGs).
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2019-09-24
Australia Commonwealth Report on implementation of OPCAT
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2020-04-21
Ombudsman Hong Kong probes regulatory regime for lifts and escalators
On 16 April 2020, the Ombudsman, Ms Winnie Chiu declared a direct investigation into the regulatory regime for the safe operation of lifts and escalators administered by the Electrical and Mechanical Services Department (EMSD).
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2020-07-09
Issue 4 - Peer review guidance (May 2020)
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2020-07-09
Issue 1 - Developing and reforming Ombudsman institutions: An IOI guide for those undertaking these tasks (June 2017)
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2020-07-09
Issue 3 - Own initiative investigations (July 2018)
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2020-07-09
Issue 2 - Securing effective change: How to make recommendations that bring about sustainable improvement to public administration (August 2017)
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2019-07-15
Appropriation de la loi sur les collaborateurs externes de l’Etat et les lois modificatives du Statut Général de la Fonction Publique
Les cadres du Médiateur de la République désormais bien outillés. Le 13 et 14 juin 2019 s’est tenu, au siège de l’institution du Médiateur de la République à Porto-Novo, un séminaire d’appropriation de la loi 2017-43 du 02 juillet 2018 portant régime juridique d’emploi des collaborateurs externes de l’Etat et les lois modificatives du Statut Général de la Fonction Publique au profit des cadres du Médiateur de la République.
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2019-09-24
Compte rendu de décisions - New York ( États-Unis ) 2013
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2019-09-24
Summary of Decisions - New York (USA) 2013
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2020-04-20
Ombudsman Office Measures - COVID-19
Following the difficult extraordinary circumstances due to the novel coronavirus COVID-19 which has internationally widespread very quickly, the Kingdom of Bahrain and its service-provider entities has taken various significant measures in order to combat and mitigate the virus while ensuring a smooth workflow in this extraordinary situation. The solidarity and efforts of the local and the international communities can overcome such difficult times.
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2020-04-20
Ontario Ombudsman's statement on office services during COVID-19
Last week, Ontario Ombudsman Paul Dubé released his latest Ombudsman’s message, stressing that his office continues to help Ontarians during the present state of emergency, and has responded to hundreds of public complaints related to the COVID-19 coronavirus.
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2020-09-25
Québec Ombudsman
