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2010-11-18Korea and Indonesia intensify cooperation
The Anti-Corruption and Civil Rights Commission of the Republic of Korea and the Ombudsman of the Republic of Indonesia have signed a Memorandum of Understanding (MOU). The duration of this MOU is 3 years, which may be extended for a further period of 3 years.
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2011-02-21
Detention centre on Christmas Islands overloaded
There are too many people being detained at the Christmas Island immigration detention facilities. This is the underlying message in the Commonwealth Ombudsman’s report based on observations during two years of periodic inspection visits.
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2011-06-21
Raymonde Saint-Germain appointed for a second term
On 9 June 2011 the Members of the National Assembly unanimously re-appointed Raymonde Saint-Germain Québec Ombudsperson for a second five-year term of office.
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2011-03-07
Ethical principles for EU civil servants
The EU ombudsman recently expressed his intention to draft a statement of ethical principles for EU civil servants. In order to take full account of best practice in the Member States, he sent out a questionnaire to the national Ombudsman institutions in Europe the results of which can now be found online.
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2011-01-11
Ombudsman's Commentary December 2010
The Ombudsman's Commentary gives an overview on the complaints and enquiries handled in December 2010 by the Scottish Public Services Ombudsman.
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2011-02-15
NHS fails to treat older people with care
In a new report Health Service Ombudsman Ann Abraham says the NHS is failing to treat older people with care, compassion, dignity and respect. The report, Care and compassion?, is based on the findings of ten independent investigations into complaints about NHS care for people over the age of 65 across England.
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2011-01-27
Military Ombudsman criticises military leadership
Military ombudsman Hellmut Königshaus said the German army needs to make big changes in training and leadership, citing inappropriate behavior. The comments come as the military deals with a string of scandals.
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2021-03-11Defensor del Pueblo - Informe Anual MNP 2016 - ES
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2010-12-08
New I.O.I. newsletter for members
The new I.O.I. newsletter edition has just been sent to all members! Check out the latest news from the ombudsman community as well as a summary of the most important Board decisions that were taken during the Bermuda meeting in October 2010 highlighting the I.O.I. working programme for 2010/2011.
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2021-02-24
France - Rapport annuel sur les droits de l'enfant 2019 - FR
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2011-01-17
SYT II Training in Vienna in June 2011 - now open for registration
Following the successful first I.O.I. edition of the “Sharpening Your Teeth”-Training that was attended by 38 participants from 17 different states, the I.O.I. is organising a second SYT training which will be held from 5 to 8 June 2011 at the I.O.I. General Secretariat in Vienna, Austria. This three-day training on systemic investigations for staff members of Ombudsman institutions is based on the format “Sharpening Your Teeth” that was successfully invented by the Ontario Ombudsman.
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2011-02-02
Ombudsman becomes OHCHR Representative in Central Asia
On 2 February 2011, the Armenian Ombudsman Armen Harutyunyan announced his resignation. He has accepted the post of Representative of the UN High Commissioner for Human Rights in Central Asia.
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2011-06-03
First edition of newsletter of Newfoundland and Labrador's Citizens' Representative out now
Today, Newfoundland and Labrador's Citizens' Representative, Barry Fleming QC, released OCR Insights. This is a quarterly newsletter containing news, updates, case summaries and other short bursts of information, distributed to the public, the Newfoundland and Labrador public service, legislators, community-based groups and friends in the Ombuds community.
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2021-03-11
Defensor del Pueblo - Informe Anual - 2010 - ES
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2023-02-01
sweden om organizational-chart jan-2023
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2011-03-08
Report on persons entering Greece irregularly
The EU Fundamental Rights Agency (FRA) published a report about the fundamental rights situation of persons entering Greece irregularly at its land border with Turkey. This report is based on field research in the Evros region in January 2011.
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2010-12-09
Ontario Ombudsman finds G20 regulation of “dubious legality”
Ontario Ombudsman André Marin released his special report on the G20 summit on 7 December 2010. Please find here more information and the video of the press conference.
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2011-03-14
AOMF has new website
The Association of Ombudsmen and Mediators of La Francophonie (AOMF) has launched a new website on which it informs about its mission of promoting knowledge of the role of Ombudsman and Mediator in La Francophonie and to encourage the development of independent institutions of mediation in the French-speaking space.
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2011-06-27
Parliamentary Ombudsman launches public consultation on direct access
On 14 June, the Parliamentary Ombudsman, Ann Abraham, who investigates complaints about government bodies that have not been resolved elsewhere, has launched a public consultation on whether complainants should have direct access to her service. Currently, members of the public need a referral from a Member of Parliament (MP) in order to bring their complaint to the Parliamentary Ombudsman.
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2011-09-22
Ombudsman announces launching of his new website
The Ombudsman of Gibraltar, Mario M Hook recently announced the launching of his new website: www.ombudsman.org.gi. It will provide better functionality and interaction to its users and importantly allows complaints to be submitted electronically through an online complaint form.