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2011-01-17Formation SYT II, Vienne, juin 2011 – inscriptions toujours en cours
Après le succès de la première édition de la formation « Sharpening Your Teeth » ( Aiguisez-vous les dents ) suivie par 38 personnes de 17 pays différents, l’I.I.O. organise une deuxième session SYT qui se tiendra au Secrétariat général à Vienne / Autriche du 5 au 8 juin 2011.
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2011-01-17SYT II June 2011 draft programme
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2011-01-13
Ombudsman supports military personnel
An active member of the military complained to the Ombudsman regarding the fact that he had made a request to the military unit where he was employed, requiring the concluding of the leasing contract for the apartment that had been assigned to him, but had not received any response by the date on which he turned to the Ombudsman.
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2011-01-13
UK_Parliamentary Ombudsman_Press Release_Breach of Confidence
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2011-01-12
Des représentants du Forum canadien des ombudsmans visitent le Secrétariat général
Suzanne Belson et Steve Olive, respectivement membre fondatrice du Forum canadien des ombudsmans et membre de son Conseil d'administration ont rendu visite au Secrétariat général de l'I.I.O. le 11 janvier 2011.
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2011-01-12
FCO representatives visit General Secretariat
On 11 January 2011 Ms Suzanne Belson, one of the founding members of the Canadian Forum of Ombudsman (FCO), and Mr Steve Olive, Administrator of the FCO visited the I.O.I. General Secretariat.
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2011-01-12
Africa_AOMA_African Ombudsmantoday_Newsletter 122010
test
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2011-01-11
Complainant satisfaction survey 2009 & 2010
The survey of complainants’ views compares the survey returns of people who received a decision from the SPSO in the first quarter of this financial year with those who received a decision in the first quarter of last year.
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2011-01-11
UK_Scottish Public Services Ombudsman_Ombudsman's Commentary_122010
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2011-01-03
Irena Lipowicz, nueva miembro de la Junta Directiva
La Defensora del Pueblo de Polonia, Irena Lipowicz, es ahora miembro de la Junta Directiva Europea del Instituto Internacional del Ombudsman, en sustitución del Jefe de la Oficina de Ombudsman de Suecia, Mats Melin.
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2011-01-03
New Board Member Irena Lipowicz
The Polish Ombudswoman Irena Lipowicz is now member of the European Board of the I.O.I. She took over from the Swedish Ombudsman Mats Melin.
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2011-01-03
CV of Irena Lipowicz
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2010-12-28
Australia_ Ombudsman_Victoria_ Investigation into the issuing of infringement notices public transport users_2010
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2010-12-27
Excessive force by authorised officers on public transport
On 21 December 2010, the Victorian Ombudsman tabled a report in Parliament into the issuing of infringement notices to public transport users and related matters.
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2010-12-27
Ombudsman worried over safety of public light buses
Public Light Buses (“PLBs”) are one of the most popular, yet dangerous, modes of public transport in Hong Kong. Ombudsman Alan Lai initiated a direct investigation on safety standards of this public transport service.
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2010-12-23
secretary-general-report
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2010-12-23
UN Secretary General Report on ombudsman institutions_November 2010_English
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2010-12-23
UN resolution on ombudsman institutions_November 2010_French
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2010-12-23
UN Secretary General Report on ombudsman institutions_November 2010_English
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2010-12-23
UN Secretary General Report on ombudsman institutions_November 2010_Francais