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2015-07-23Agriculture Government of Sindh pays cost differential to complainant
The complainant approached Provincial Ombudsman Sindh Mr. Asad Ashraf Malik with the issue that Agriculture Department awarded contract to his firm for construction of road for improvement of Cane Yard. The construction work was carried out as per Public Works Department rules with clear provision that in case of cost escalation the differential would be borne the department but the Agriculture Department refused.
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2025-07-04PPN - Informe anual - 2023 - ES
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2015-07-01
Ombudsman Hong Kong holds seminar on private building management
The Office of The Ombudsman held a seminar entitled "Private Building Management" June 25. Around 60 Justices of the Peace ("JPs") and Advisers of the Office attended the seminar and exchanged views with the guest speaker and other participants regarding the Government's policy on private building management, its role and support services provided to property owners, and several new measures and schemes being implemented.
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2015-06-23
National Commissioner holds event with UNICEF on world day against child labour
In order to create awareness and to bring the issue of child labour on our national agenda, the Office of the National Commissioner for Children in the Federal Ombudsman of Pakistan Secretariat with the help of UNICEF organized a major event at Pakistan National Council of the Arts (PNCA) on Tuesday, 23.06.
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2015-11-04
Managing parties to a complaint
The independence of the Ombudsman’s role is not just about independence from the executive government, it is also about being independent from all parties to a dispute.
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2015-11-03
Ombudsman Hong Kong commends positive attitudes towards complaint management
On 29 October 2015, Hong Kong Ombudsman Connie Lau, announced at the 19th Ombudsman’s Awards Presentation Ceremony that the Immigration Department (ImmD) has won this year’s Grand Award, while the Correctional Services Department (CSD) and the Legal Aid Department (LAD) are the runners-up. Individual awards were given to 50 public officers for their outstanding performance in providing quality customer service. More than 200 guests from various government departments and public organisations attended the annual presentation ceremony.
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2023-07-07
Ombudsman State of Schleswig-Holstein – Annual Report on Social Affairs 2007 (GER)
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2023-11-15
Vienna Training - Practical Information
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2015-10-23
Merida Declaration on the Role of National Human Rights Institutions in implementing the 2030 Agenda for Sustainable Development
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2023-07-27
Control Yuan - Annual Report 2012 - EN
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2016-02-29
Ombudsman New South Wales – Training Notes – Investigation planning and management
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2016-02-29
Ombudsman New South Wales – Managing Complainant Expectations
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2016-02-29
Planning cycle diagram
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2016-02-29
Ombudsman New South Wales – Quick Guide on File Management
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2015-10-02
Nathaniel Heller - Managing Director at the Results for Development Institute (R4D)
Nathaniel Heller - Managing Director at the Results for Development Institute (R4D)
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2015-05-13
Victorian Ombudsman welcomes government response on age care facility
The Ombudsman welcomed the government's acceptance of her recommendation to make ex gratia payments to former residents of the Mentone Gardens aged care facility. Victorian Ombudsman Deborah Glass is pleased the government is taking steps to make redress.
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2015-05-04
Webinar on engaging with access to information
The World Bank together with the Open Government Partnership (OGP), the Carter Center and the Federal Institute for Access to Public Information and Data Protection in Mexico (IFAI) will hold a webinar on “Engaging with Access to Information” on 6 May 2015 from 10:00 – 11:00 a.m. Eastern Standard Time.
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2015-04-15
Fundamental Rights Agency bids farewell to Director Morten Kjaerum
After leading FRA for seven years, FRA’s first Director, Morten Kjaerum, leaves the agency to take up the position of Director of the Raoul Wallenberg Institute of Human Rights and Humanitarian Law in Sweden.
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2015-04-15
Victorian Ombudsman finds a ‘litany of failings’ in oversight of aged care home
The Victorian Ombudsman Deborah Glass has today tabled a report in Parliament highly critical of government oversight of an aged care facility home to 39 elderly residents, many over 90 years old.
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2023-07-07
Ombudsman State of Schleswig-Holstein – Annual Report on Social Affairs 2014 (GER)
