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2014-12-04ipa om-ireland highlight-of-30th-anniversary nov-2014
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2014-12-03Ontario must crack "code of silence" among correctional officers involved in use of excessive force
Ontario Ombudsman André Marin called on the Ministry of Community Safety and Correctional Services to crack the pervasive “code of silence” under which some guards in the province’s correctional institutions use excessive force against inmates and conspire to cover it up.
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2014-12-03L'Ontario doit briser "la loi du silence" parmi les agents correctionnels impliqués dans le recours à une force excessive
L’Ombudsman de l’Ontario, André Marin, a demandé aujourd’hui au ministère de la Sécurité communautaire et des Services correctionnels de briser l’omniprésente « loi du silence », grâce à laquelle certains gardiens d’établissements correctionnels de la province recourent à une force excessive contre les détenus et conspirent pour camoufler leurs actes.
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2014-12-01Ombudsman probes government regulation of rehabilitation transport services to persons with mobility difficulties
The Ombudsman, Ms Connie Lau, declared today a direct investigation into the Administration’s implementation of the policy formulated in 2007 on provision of special transport services to persons with disabilities who cannot use public transport, and any measures against unauthorised operations of rehabilitation transport services to protect the safety and interests of persons with disabilities.
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2014-11-27Poor communication, errors in diagnosis and poor treatment tops the list of hospital complaints investigated by the Ombudsman
A report has revealed that the top three reasons for hospital complaints investigated by the Ombudsman Service were poor communication, errors in diagnosis - including delays in diagnosis, misdiagnosis and failure to diagnose - and poor treatment.
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2014-11-26Dissertation on International Ombudsing – Navigating discursive channels
The IOI is pleased to present a dissertation on “International Ombudsing: Navigating discursive channels” submitted by C. McKenna LANG for the degree of Doctor of Philosophy at the Taos Institute, Tilburg University with a view to acknowledge the work of practitioners and to consider shared ideas and different angles of analysis to enhance the dialogue.
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2014-11-20Déclaration de l’AOMF sur les droits de l’enfant (Nov 2014)
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2014-11-19Veterans Ombudsman releases 2013-2014 Annual Report
The Office of the Canada’s Veterans Ombudsman released its Annual Report 2013/2014 which is now available in both its English and French version.
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2014-11-19Provincial Ombudsman Balochistan: CV Ombudsman Wasay Tareen
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2014-11-17Senate elects new President of National Human Rights Commission
Last week the Senate has elected Mr Luis Raúl González Pérez as the new President of the Mexican National Human Rights Commission (Comisión Nacional de Derechos Humanos, CNDH). Mr Gonzales succeeds Dr. Raul Plascencia Villanueva, whose term ended.
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2014-11-11La Defensora presentó una propuesta ante la Justicia sobre desalojos donde haya niñas, niños y adolescentes
La Defensora de Niñas, Niños y Adolescentes, Analía Colombo, presentó una propuesta a la Corte Suprema de Justicia de la Provincia de Santa Fe para que “arbitre los medios y de las instrucciones pertinentes a los jueces del fuero penal, civil y comercial que tengan que ordenar desalojos de un inmueble o terreno ocupado por familias en las que convivan personas menores de 18 años y a su vez para que pueda convocar a los organismos nacionales, provinciales y municipales en vías de buscar una solución, con el primer decreto de trámite, ya sea civil o penal”.
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2014-11-11Veterans Ombudsman tables Annual Report 2014
The 2012-2014 Annual Report of the Veterans Ombudsman tabled in the House of Commons yesterday reflects an action-packed year.
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2014-11-11Commonwealth Ombudsman releases report on government complaint handling
Government agencies are more focused on resolving complaints and meeting customer expectations than they were 20 years ago, but they still need to improve.
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2014-11-11Commonwealth Ombudsman releases Annual Report 2013-2014
The Commonwealth Ombudsman, Mr. Colin Neave, presented the institution's thirty-seventh Annual Report. The report also contains the annual report of the Defence Force Ombudsman, Postal Industry Ombudsman and Overseas Students Ombudsman.
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2014-11-10Rendre l’école publique accessible pour tous les enfants en situation d’immigration précaire
Dans un rapport publié le 7 novembre 2014, le Protecteur du citoyen du Québec recommande que tout enfant de 6 à 16 ans domicilié au Québec ait accès à l’éducation publique, peu importe son statut d’immigration ou celui de ses parents. Cette mesure est non seulement dans l’intérêt des enfants, mais aussi dans celui de la société puisque la scolarisation contribue indéniablement à l’intégration dans la collectivité.
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2014-11-04Public Services Ombudsman publishes annual health complaints report
The Scottish Public Services Ombudsman, Jim Martin, published the institution's annual complaints report for 2013-14 about the NHS in Scotland.
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2014-11-04L'Ombudsman de l'Ontario - Communiqué de presse - FR - 20141024
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2014-10-31Dame Beverley Wakem resigns as IOI President
At the 2014 meeting of the IOI Board of Directors, Dame Beverley A. Wakem resigned from her office as IOI President. Dame Beverley, whose term as Chief Ombudsman of New Zealand will end next year, took the occasion of the Vienna Board Meeting to bid farewell to her fellow members on the Board and hand the Presidency over to Adv. John R. Walters, Ombudsman of Namibia.
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2014-10-23Second International Ombudsman Symposium held in Ankara
Only two years after the creation of the Turkish Ombudsman Institution (KDK), international participants from Ombudsman institutions worldwide could witness the young institution’s progress.
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2014-10-21Western Australian Ombudsman publishes Annual Report 2013/2014
This report describes the functions and operations of the Ombudsman WesternAustralia for the year ending 30 June 2014.