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2016-01-07Frail older people too afraid to complain about poor care
Many older people are afraid to raise the alarm when something goes wrong in their care and worry about what will happen to them if they do, according to a new report published.
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2016-01-04
Ontario Ombudsman reports progress in municipal transparency
A new era of local government accountability begins January 1 when the Office of the Ontario Ombudsman takes on full oversight of municipalities, Acting Ombudsman Barbara Finlay said when she released the Office’s latest report.
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2015-12-23
Season’s greetings from the General Secretariat
The IOI General Secretariat wishes you all a festive holiday season and a happy New Year! ¡La Secretaría General del IIO les desea a todos unas fiestas llenas de felicidad y lo mejor para el año nuevo! Le Secrétariat général vous souhaite d'excellentes fêtes de fin d'année et une très bonne année 2016 !
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2015-12-23
Digitalización del archivo histórico de Familiares de Desaparecidos y Detenidos por Razones Políticas
La Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires y la Comisión de Familiares de Desaparecidos y Detenidos por Razones Políticas firmaron hoy un nuevo convenio de cooperación mutua por medio del cual la institución digitalizará el archivo histórico de Familiares de Desaparecidos y Detenidos por Razones Políticas.
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2015-12-21IOI Asia - Japan - training course - Invitation
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2015-12-10
Devastated families left without answers as avoidable death and harm incidents aren’t being investigated properly by hospitals across England
Nearly three-quarters of hospital investigations into complaints about avoidable harm and death claimed there were no failings in the care given, despite the Parliamentary and Health Service Ombudsman’s investigations of the same incidents uncovering serious failings.
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2015-12-09
Victorian Ombudsman tables Phase 2 report into disability abuse
Process must not come before the rights of the individual when it comes to the reporting of abuse in the disability sector, said Victorian Ombudsman Deborah Glass. Tabling the second phase report, Reporting and investigation of allegations of abuse in the disability sector, Ms Glass said the system should support the people, not the other way around.
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2015-12-07
FRA Report on violence against children with disabilities
This summary report outlines relevant international and European standards and reviews national legislation and policies addressing violence against children with disabilities. The summary also explores the extent and different causes, settings and forms of such violence, and presents measures and initiatives to prevent it.
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2015-12-02
Veterans Ombudsman urges more Information to on disability benefit decisions
Veterans Ombudsman Guy Parent released today an assessment of Veterans Affairs Canada’s implementation of the eight recommendations put forth in his 2011 report on “Veterans’ Right to Know Reasons for Decisions: A Matter of Procedural Fairness” and in his 2012 report on “Veterans’ Right to Disclosure: A Matter of Procedural Fairness”. The two reports identified areas of improvement needed to ensure transparency and fairness in Veterans Affairs Canada’s disability application and adjudication process.
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2015-12-02
Community faces separation after only chance to remain together was squandered
An investigation by the Parliamentary and Health Service Ombudsman has found that a small, tight-knit community was denied the chance to stay together due to a catalogue of errors by High Speed Two Limited (HS2 Ltd). A group of six families, from Staffordshire, whose homes were set to be destroyed because they were on the HS2 route, fell victim of a number of failings by HS2 Ltd over two years, placing them under severe stress and worry, hugely impacting their home lives, jobs, careers and health.
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2015-12-02
Demande que plus d’informations sur les décisions concernant les demandes de prestations d’invalidité soient données
L’ombudsman des vétérans, Guy Parent, a publié aujourd’hui les résultats d’une évaluation de la mise en œuvre, par Anciens Combattants Canada, des huit recommandations contenues dans son rapport de 2011 intitulé Le droit des vétérans de connaître les motifs des décisions : Une question d’équité procédurale, et son rapport de 2012 intitulé Le droit des vétérans à la divulgation : Une question d’équité procédurale. Les deux rapports précisaient les améliorations requises pour assurer la transparence et l’équité du processus de présentation et d’évaluation des demandes de prestations d’invalidité d’Anciens Combattants Canada.
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2015-12-02
Victoria Ombudsman recommends reform of political donation laws
Rules governing donations to political candidates in Victoria are inadequate and should be reformed to protect both public confidence in the electoral system and the reputation of people standing for election. Such changes would be considered under the recommendation tabled by the Victorian Ombudsman in Parliament today.
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2015-12-02
Reflections from the outgoing Chief Ombudsman and former IOI President
This is my last month in the role as Chief Ombudsman. Last week I received this Christmas note from a prisoner. The heartwarming message made me reflect on the people I have served, and the way my staff and I have performed our functions.
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2015-11-23
Queensland Ombudsman presents report into workplace death investigations
Queensland Ombudsman Phil Clarke today presented The workplace death investigations report, a review of workplace death investigations undertaken by the Office of Fair and Safe Work Queensland (OFSWQ), to the Speaker of the Queensland Parliament.
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2015-11-23
Lancement du Guide de bonnes pratiques sur les Mineurs en Conflits avec la loi à l’intention des praticiens du droit
L’Office de la Protection du Citoyen (OPC) en partenariat avec Avocats Sans Frontières Canada (ASFC) a lancé officiellement le Guide de bonnes pratiques sur les mineurs en conflit avec la loi en Haïti. Ce lancement s’est déroulé dans le cadre d’un atelier de deux jours de sensibilisation à l’intention des Magistrats haïtiens autour du thème « La justice des mineurs face à la détention préventive prolongée : paroles et actes de Magistrats ».
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2015-11-23
Exposition « Tes droits, c'est tout un art ! »
Ils viennent d’Albanie, du Bénin, de France, de Maurice, du Nouveau-Brunswick (Canada) et du Sénégal, et ils vous parlent des droits de l’enfant ! Initié par le Comité sur les droits de l’enfant de l’Association des Ombudsmans et Médiateurs de la Francophonie (AOMF), ce projet d'exposition a permis d’organiser des ateliers d’expression artistique dans six pays.
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2015-11-16
La ADPRA pidió que cubran las Defensorías del país que se encuentran vacantes
El Defensor del Pueblo de la Ciudad Autónoma de Buenos Aires y Presidente de la Asociación de Defensores del Pueblo de la República Argentina (ADPRA), exhortó a los candidatos a presidente a que, en caso de resultar elegidos, se comprometan a impulsar la designación del Defensor/a del Pueblo de la Nación y de los/as titulares de todas las Defensorías del Pueblo provinciales y municipales del país que se encuentran vacantes.
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2015-11-10
November edition of Ombudsman Newsletter
The Office of the Ethiopian Institution of the Ombudsman (EOI) launched the November issue of its regular newsletter, which can now be accessed here.
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2015-11-06
Conference on a human rights approach to the work of Ombudsmen
The Northern Ireland Ombudsman (NIO) and the Northern Ireland Human Rights Commission (NIHRC), with funding support from the IOI, have undertaken a three year project to optimize the resources of their respective organisations with the objective of improved outcomes for the service user and enhanced public services overall. In May 2016 the offices of the NIO and the NIHRC warmly invite you to participate in an International Conference which will focus on sharing the features and benefits of the developed human rights manual.
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2015-11-06
International Conference - Human Rights and the Ombudsmen (Belfast, May 2016)