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  • 2014-05-23

    Toronto Community Housing Corporation accepts findings and recommendations

    The City of Toronto Ombudsman, Fiona Crean, announced that Toronto Community Housing Corporation (TCH) has accepted all of her findings and recommendations following an investigation into its human resource policies and practices.

  • 2013-05-10

    special reports by People’s Advocate now available in French

    During 2012, the People's Advocate has prepared several Special Reports, including topics such as violence against women, poverty and social assistance, the non-execution of court rulings, just to name a few. Now the Executive Summaries of these Special Reports are also available in French.

  • 2012-09-07

    Ombudsman publishes English version of annual report

    Within his personal message Ombudsman Alfredo José de Sousa highlights the legal amendments to the Statute of the Ombudsman in 2011 as well as changes regarding the communication between citizens and the Office of the Ombudsman.

  • 2012-09-07

    Ombudsman presents Activities Report

    The 2011 overview of the Chancellor of Justice Activities outlines the work of the office as Preventive Mechanism as well as the work as Ombudsman for children. The report also contains last years statistics of proceedings.

  • 2013-04-17

    Signing of „Memorandum of Understanding“ with AOMA

    A mid-term Board Meeting of the IOI took place on 15 and 16 April 2013 in Vienna. Peter Kostelka, Secretary General of the IOI since 2009, welcomed 17 Ombudsman and their staff from around the world to this event.

  • 2013-05-31

    NSW Ombudsman tables report on HSC disability provisions

    The NSW Ombudsman, Bruce Barbour, tabled a report to Parliament today outlining his findings and recommendations following an investigation into the current system for making HSC disability provisions applications.

  • 2012-08-13

    Annual Report 2011

    The British and Irish Ombudsman Association (BIOA) recently published its Annual Report 2011. The report covers the various events the Association has been organizing in the past year. Further topics are the external relations of the Association, its current work program as well an introduction to the six special interest groups of the Association.

  • 2012-11-29

    Ombudsman tables Annual Report

    Ombudsperson Raymonde Saint-Germain called for greater transparency and equity from public managers given the many gaps between the commitments written into policies, programs and action plans and what citizens really experience. "Due to the lack of sufficient resources to meet public needs, the services truly offered often are less accessible than what is touted in programs. The result is delays, disparities, interrupted services and poor performance," said Raymonde Saint-Germain. The annual report contains numerous examples of the gaps between the slate of services supposed to be provided and what exists in the real world.

  • 2021-03-16

    Belgium - Flemish Ombudsman Service - Annual Report 2015 - NL

  • 2013-07-02

    New IOI Secretary General was appointed

    On 1 July 2013 Dr. Günther Kräuter took office as Member of the Austrian Ombudsman Board and was appointed IOI Secretary General by the Austrian Ombudsman Board in its inaugural session.

  • 2019-07-22

    Information Commissioner publishes Annual Report 2018

    IOI President and Irish Ombudsman and Information Commissioner Peter Tyndall publishes his Information Commission Annual Report for 2018.

  • 2016-09-08

    President Walters and Secretary General Kräuter visit International Migration Conference in Tirana

    On 7 and 8 September 2016 IOI President John R. Walters and IOI Secretary General Günther Kräuter attended a high-level International Conference in Tirana.

  • 2013-02-05

    Newsletter February 2013

    The Pacific Ombudsman Alliance issued its latest Newsletter in February 2013. This edition includes reports on the POA’s activities in Samoa and the Solomon Islands and is now available on our website.

  • 2012-10-18

    Report on care of psychiatric patients

    The inquiry of the Commissioner for Fundamental Rights led to the conclusion that the circumstances of accommodation and care of psychiatric patients in the Forensic Psychiatric Mental Institution constitute a violation of their rights to human dignity and to health.

  • 2014-02-24

    Occasional Paper #43

    Why an ombudsman may not be introduced in Japan (1988) Prof. T. Hiramatsu Japan's unique manner of decision-making and complaint handling. Prof. Hiramatsu teaches at the National University of Japan.  

  • 2014-04-15

    Report on investigation into ways to prevent suicide by young people

    The Western Australian Ombudsman reviews certain child deaths, identifies patterns and trends arising from these reviews and makes recommendations about ways that State government departments and authorities can prevent or reduce further child deaths.

  • 2019-07-10

    Parliamentary Ombudsman Malta Annual Report 2018

  • 2019-07-10

    No Place Like Home Report 2019

  • 2014-04-18

    Ombudsman released report on environmental protection program

    On 16 April 2014, Provincial Ombudsperson Kim Carter released her office’s latest report, a systemic investigation into an environmental protection program: “Striking a Balance: The Challenges of Using a Professional Reliance Model in Environmental Protection.”

  • 2013-06-12

    Handbook on European law relating to asylum, borders and immigration

    The European Court of Human Rights (ECtHR) and the European Union Agency for Fundamental Rights (FRA) published a joint Handbook on European law relating to asylum, borders and immigration on 11 June.

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