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2019-10-02Queensland Ombudsman presents Annual Report 2018-19
The Office of the Queensland Ombudsman of Australia continues to contribute strongly to fair and accountable public administration in Queensland. The recently released annual report for 2018-19 highlights its role in assessing and investigating complaints. The Office finalised 7,831 complaints and completed 1,255 investigations. Of these, 192 investigations resulted in the rectification of an issue, which is where the Ombudsman recommends an agency change a decision or action as a result of a complaint.
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2019-10-02Queensland Ombudsman - Annual Report 2018/2019 - EN
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2019-10-02Queensland Ombudsman annual report 2018-19
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2019-10-01Ombudsman visits colleagues in Australia and New Zealand
From 30 August to 8 September 2019 Chief Ombudsman of Thailand and IOI Treasurer Mr. Viddhavat Rajatanun led a delegation consisting of Ombudsman Boon Tapanadul, Ombudsman Somsak Suwansujarit, Secretary-General Raksagecha Chaechai, and staff from the office of the Ombudsman Thailand (OMT), to Perth, Western Australia and Wellington New Zealand.
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2019-10-01Médiateur fédéral et services de plaintes des administrations : une collaboration efficace
En 2011, le Médiateur fédéral avait expressément demandé qu’un service de plaintes soit créé au sein de chaque administration fédérale. L’administration peut parfois directement apporter une solution au problème car chacun peut se tromper ou il peut y avoir un malentendu.
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2019-10-01New Comissioner for Fundamental Rights takes office
Commissioner for Fundamental Rights of Hungary Ákos Kozma – who took office this Thursday – would like to work particularly on solving the problems of people turning to the Ombudsman and protecting the rights of children and vulnerable groups. In his interview given to the Hungarian News Agency he also emphasized that he wishes to preserve the independent and non-political nature of the ombudsman institution.
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2019-09-30Universal Periodic Review of Portugal was completed
The Ombudsman participated on September 20 at the 42nd Session of the Human Rights Council - which took place in Geneva from 9 to 27 - where the report of the Universal Periodic Examination of Human Rights to Portugal was discussed and adopted.
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2019-09-30thailand om legal-basis om-act updated-version-2017- 20190930
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2019-09-30Ombudsman Thailand - Annual Report 2018 - Thai Version
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2019-09-27CHRAJ issues advisory on torture and other cruel, inhuman or degrading treatment or punishment
Due to recent media reports of alleged tortuture and other cruel, inhuman or degrading treatment or punishment meted out to two journalists, CHRAJ found it appropriate to issue an Advisory in accordance with the Paris Principles which vest National Human Rights Institutions (NHRIs) with general responsibility to advise Government, Parliament and other authorities by giving and issuing “opinions, recommendations, proposals and reports”.
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2019-09-27Cancer treatment delays unacceptable, says Ombudsman
The UK Parliamentary and Health Service Ombudsman (PHSO) has found serious failings at Warrington and Halton Hospitals NHS Foundation Trust after the death of a man whose cancer surgery was unacceptably delayed.
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2019-09-27El Observatorio del Menor debate la trata de menores en la Comunidad Valenciana
El pleno del Observatorio del Menor del Síndic de Greuges, España, ha debatido el 25 de septiembre 2019 la situación de la trata de menores en la Comunidad Valenciana, una realidad oculta difícil de detectar y proteger, y de la que no existen datos oficiales.
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2019-09-27Two new Ombudsman
On Monday 9 September, two new Parliamentary Ombudsmen, Katarina Påhlsson and Per Lennerbrant, took up their positions, replacing Cecilia Renfors and Lars Lindström.
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2019-09-27Ombudsman delivers briefing to Parliamentary Justice and Equality Committee on complaints from people living in asylum seeker accommodation
On Wednesday 25 September IOI President and Irish Ombudsman Peter Tyndall delivered a briefing to the Parliamentary Justice and Equality Committee on his Office’s experience of dealing with complaints from people living in Direct Provision.
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2019-09-26Tribual Constitutional apoya reclamo de la Defensoria del Pueblo sobre la falta de atención médica para encarcelados con problemas de salud mental
Tal como lo ha reclamado la Defensoría del Pueblo de Perú, el Tribunal Constitucional (TC), a través de una sentencia, respaldó la solicitud defensorial para que la población penal de todo el país con problemas de salud mental reciba atención médica oportuna y de calidad. Actualmente, el Instituto Nacional Penitenciaria (INPE) cuenta con solo 1 psiquiatra a nivel nacional.
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2019-09-24Ombudsman South Australia declares the use of „spit hoods“ in juvenile detention centers unlawful
The application of ‘spit hoods’ to children and young people accommodated in South Australia’s youth detention centre is contrary to the Charter of Rights for youth detainees and contrary to law, South Australian Ombudsman Wayne Lines has determined. Tabling his investigation report in South Australian Parliament on 24 September 2019, Mr Lines called on the South Australian government to ban the use of spit hoods within the Adelaide Youth Training Centre within 12 months.
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2019-09-24Compte rendu de décisions - Toronto ( Canada ) 2018
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2019-09-24Compte rendu de décisions – Vienne ( Autriche ) 2017
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2019-09-24Summary of Decisions - Mérida (Mexico) 2019
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2019-09-24Resumen de las decisiones - Mérida (México) 2019