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2020-01-17Ombudsman Ms Winnie Chiu
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2020-01-17Hong Kong Ombudsman, Ms Winnie Chiu
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2019-09-24Resumen de las decisiones - Windhoek (Namibia) 2015
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2019-09-24Compte rendu de décisions - Windhoek ( Namibie ) 2015
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2019-09-24Summary of Decisions - Windhoek (Namibia) 2015
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2023-11-0757. Working Session M: Baart Weekers – Planning and maintaining outreach and accessibility while undergoing challenging reforms
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2025-05-27China - Ombudsman Hong Kong - Annual Report 2023-24 - EN
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2023-11-0758. Working Session M: Alhagie Sowe – Decentralisation and sensitisation in the face of financial constraints
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2019-01-15Manitoba Ombudsman releases investigation report on the City of Winnipeg’s Handi-Transit service
Manitoba Ombudsman has released its investigation report on the City of Winnipeg’s Handi-Transit service, now called Transit Plus. The service provides transportation for approximately 7,500 clients who are unable to use the fixed-route transit system because they are legally blind or have a physical disability that significantly impairs their mobility.
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2025-06-26Ombudsman Ontario - Annual Report 2024/2025 - EN
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2025-06-26Ontario Ombudsman - 2024-25 Annual Report - EN
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2019-02-27Avoidable death of woman after multiple failings following routine hip operation
In December 2014, Mrs L went to a pre-operative assessment at the Trust ahead of her hip replacement surgery. Tests showed that she had high blood pressure and high levels of creatinine which indicated that her kidney function was impaired. A few days later, an anaesthetist checked these results and said that her hip operation could go ahead.
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2019-01-15Investigation report - City of Winnipeg´s Handy.Transit Service - CANADA
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2019-04-01Hong Kong Ombudsman Winnie Chiu
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2018-12-21Blowing the whistle: an investigation into the Care Quality Commission’s regulation of the Fit and Proper Persons Requirement
The Parliamentary and Health Service Ombudsman publishes a report about its investigation into the Care Quality Commission’s (CQC) regulation of the Fit and Proper Persons Requirement (FPPR), which requires NHS providers to ensure that their directors are ‘fit and proper’ to carry out their duties.
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2018-08-06Ombudsman Hong Kong invites public views implementation of mandatory window inspection scheme
On August 2nd, the Ombudsman, Ms Connie Lau invited members of the public to provide information and views on the implementation of the Mandatory Window Inspection Scheme by the Buildings Department.
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2018-11-05Ombudsman reviewing more than 1,000 complaints about Ontario Cannabis Store
Ontario Ombudsman Paul Dubé today confirmed that his office has received more than 1,000 complaints about the Ontario Cannabis Store (OCS) since it opened October 17. Most are from customers frustrated with delayed deliveries, billing problems and poor customer service.
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2018-05-22Mandate of Human Rights Defender expanded significantly following constitutional amendments
Under the new Constitution of 2015 the mandate of the Human Rights Defender (HRD) has been expanded by including the power to facilitate the improvement of the regulatory legal acts related to human rights and freedoms. Following the Constitutional Amendments, a new Constitutional Law on Human Rights Defender of the Republic of Armenia was adopted in December 2016. Within this constitutional function, a new practice of drafting laws by the HRD Office is being exercised.
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2018-03-23Toronto Ombudsman recommends changes to winter respite services for the homeless
Toronto Ombudsman released a report on an Enquiry into the City of Toronto Winter Respite Services during the 2017-18 winter season. Ombudsman Susan Opler made 18 recommendations to improve the quality, fairness and communication of these services.
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2018-08-06Mandatory Window Inspection Scheme