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2018-01-30Record number of complaints received by the Finnish Parliamentary Ombudsman in 2017
In 2017, the Parliamentary Ombudsman received a record number of 6,192 complaints, which is an increase of almost 1,300 complaints from 2016 (4,922 complaints). Complaints against the Social Insurance Institution (Kela) totalled 1,169, and 814 of them concerned social assistance, therefore increasing by about 700 compared to 2016. The criminal sanctions field, social insurance and labour and unemployment security were other administrative branches that saw a clear increase in the number of complaints.
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2018-01-30
New Commissioner of Official Languages takes office
Raymond Théberge took office as Commissioner of Official Languages on January 29, 2018. He has a PhD in linguistics from McGill University, a master’s degree in applied linguistics from the University of Ottawa and a bachelor’s degree in history from the Collège universitaire de Saint-Boniface. He held a number of leadership positions before coming to the Office of the Commissioner of Official Languages, and he has significant experience with official language minority communities. He also has extensive experience in academia and has worked across Canada.
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2018-01-29
39th USOA Annual Conference
The United States Ombudsman Association (USOA) will hold its 2018 Annual Conference from 24 – 28 September 2018 in Portland, Oregon at the Courtyard Marriott, Portland City Center. The USOA Conference and Planning Committee is seeking speakers and session presenters interested in sharing their subject matter expertise.
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2018-01-26IOI Statement in Support of Ombudsman of Ecuador
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2018-01-25
IOI Europe - 2018 Conference - Questionnaire
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2018-01-24
Questionnaire - 2018 Conference - European chapter - IOI
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2018-01-17
Comunicado sobre situación de violencia contra las mujeres
La Defensoría del Pueblo al iniciar este año, considera oportuno, en su calidad de coordinadora del Observatorio Panameño contra la Violencia de Género (OPVG), hacer una breve reseña sobre la situación de violencia contra las mujeres, como una forma de visibilizar los retos que continuamos teniendo como Estado, en la protección y defensa de los derechos de las mujeres.
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2018-01-03
New Portuguese Ombudsman took office
Maria Lúcia Amaral was elected, by the Parliament, as the Portuguese Ombudsman on October 20th 2017 and took office on November 2nd the same year.
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2017-12-29
Ombudsman participated at an event dedicated to International Migrants Day
An event dedicated to International Day of Migrants was co-organized by the Azerbaijani Commissioner for Human Rights, State Migration Service, International Organization for Migration and EU on 19 December. The Azerbaijani Ombudsman attended the event.
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2017-12-22
Season’s greetings from the General Secretariat
The IOI General Secretariat wishes you all a festive holiday season and a happy New Year! Le Secrétariat général vous souhaite d'excellentes fêtes de fin d'année et une très bonne année 2018 ! ¡La Secretaría General del IIO les desea a todos unas fiestas llenas de felicidad y lo mejor para el año nuevo!
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2017-12-21
New Ombudsman Azad Jammu & Kashmir appointed
The Government of Azad Jammu & Kashmir (AJK) has appointed Mr Mirza Zaffar Hussain a known lawyer of the Supreme Court and former President of the Supreme Court Bar Association as Ombudsman AJK.
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2017-12-21
Post-hurricane support for the Caribbean region
Following the devastating hurricanes that severely affected many islands in the Caribbean region during the month of September of this year, the IOI Executive Committee approved a one-time € 8000.00 emergency subsidy. Some of the hardest hit islands in the region include: Antigua & Barbuda, Sint Maarten, British Virgin Islands, Puerto Rico, United States Virgin Islands and Dominica.
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2017-12-18
Changing face of homelessness highlighted in Ombudsman report
Homelessness is increasingly affecting families from areas and professions who previously might never have expected to face problems finding somewhere to live, a new report by the Local Government and Social Care Ombudsman can reveal. The report, “Still No Place Like Home”, shows in 2016-17 one in three complaints received about homelessness services delivered by English authorities came from outside of London.
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2017-12-13
Ombudsman report on unauthorized access to personal health information at Manitoba Health, Seniors and Active Living
Manitoba Ombudsman has released a report under the Personal Health Information Act (PHIA) related to unauthorized access to personal health information in the databases of the Provincial Drug Program (PDP) branch within Manitoba Health, Seniors and Active Living (MHSAL).
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2017-12-13
Sustainability of Victoria’s child protection system put at risk by treatment of kinship carers
The Victorian Ombudsman has tabled an investigation into the financial support provided to kinship carers, finding that the Department of Health and Human Services failed to act in the best interests of some of Victoria's most disadvantaged children by neglecting kinship carers. Tabling her report in the Victorian Parliament today, Ombudsman Deborah Glass said her investigation has exposed “an alarming weakness in our child protection system”.
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2017-12-13
Se presentó la segunda maratón de la Defensoría del Pueblo de Santa Fe
Este año la actividad lleva como consigna “Por la educación vial”. La largada se realizará el próximo domingo a las 8 horas desde la rotonda grande de la costanera este. La inscripción puede realizarse a través de www.defensoriasantafe.gob.ar
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2017-12-13
REMINDER: Best Practice Paper on securing effective change
Guided by the objective to provide Ombudsman institutions worldwide with best practice papers on Ombudsman-related topics, the IOI is pleased to circulate a draft of the 2nd Issue on “Securing effective change – how to make recommendations that bring about sustainable improvement to public administration” to the wider membership for comments, remarks and input.
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2017-12-13
Résumé du curriculum vitae de madame Saran Sérémé Séré - Médiateur du Faso
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2017-12-12
Ombudsman Sindh commitment to ensure protection of citizen’s rights
Provincial Ombudsman Sindh Mr. Asad Ashraf Malik presented his institution’s 2016 Annual Report to Governor Sindh. The Report details a year’s work, reiterating its commitment to provide administrative justice and protection of citizens’ rights.