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2022-01-04How to deliver an effective apology
Not everyone understands the power of an apology, or how to make a good one. Australia’s Commonwealth Ombudsman published a factsheet for education providers to explain why an apology is powerful, and what you should or shouldn’t say when apologising.
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2022-01-04Commonwealth Ombudsman - Factsheet: How to deliver an effective apology (Jan. 2022)
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2022-01-03
51. Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” (24 al 30 de diciembre de 2021)
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2016-10-19
Seimas Ombudsman has met with Ukrainian Ombudswoman
The Seimas Ombudsman, head of the Seimas Ombudsmen's Office Mr. Augustinas Normantas has met with the Ukrainian Parliament Commissioner for Human Rights Ms. Valeriya Lutkovska to discuss cooperation issues in strengthening the capacities of apparatus of the Ukrainian Parliament Commissioner for Human Rights.
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2016-10-19
L’organe interrégional de médiation/conciliation « péage routier » est opérationnel
Le nouvel organe interrégional de médiation/conciliation est constitué dans le cadre du prélèvement kilométrique appliqué aux poids lourds en Belgique depuis le 1er avril dernier.
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2016-10-19
Ombudsman and UNHCR call on government authorities to give impetus to schemes for taking in refugees
The Office of the Ombudsman and the UN Refugee Agency (UNHCR) made a joint appeal today to all government authorities to give impetus to refugee reception and integration schemes, with a reminder that Spain must comply with the commitments made in the sphere of international protection.
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2016-10-11
ACRC welcomes Improper Solicitation and Graft Act
In Korea, Improper Solicitation and Graft Act took effect in September 2016 with an aim to eradicate corruptions that violate people's right. The Act has gained a great support from the public and the Anti-Corruption & Civil Rights Commission (ACRC) has promoted the enactment of the Act.
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2012-04-06
Spain Valedor do Pobo de Galicia - Annual Report 2007 ES
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2016-10-04
Informe sobre transparencia, acceso a la información pública y buen gobierno
Un año después de la entrada en vigor de la Ley de Transparencia, el Síndic de Greuges de Catalunya, Rafael Ribó, ha presentado al Parlament el primer informe de evaluación. El Síndic subraya que toda la información pública debe ser accesible para todos, que las administraciones deben ser transparentes y que las administraciones deben difundir entre la ciudadanía cuáles son sus derechos en materia de transparencia.
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2016-09-30
Tabling of the 2015-2016 Annual Report of the Québec Ombudsman
After a decade as the Ombudsperson, today Raymonde Saint-Germain presented her findings on the occasion of the tabling of the Québec Ombudsman’s 2015-2016 Annual Report in the National Assembly.
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2021-12-23
Ombudsman held successful online conference to commemorate 50th anniversary
On 1 December 2021, the Office of the Ombudsman of Israel, in association with the IOI and AOM, hosted an international online conference on the theme "Protecting the Rights of Older People in an Age of Longevity", in celebration of the Israel Ombudsman's jubilee year. Video recordings of the conference are now available online.
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2021-12-22
Recommendations on complaint about car damage due to sea water flooding not implemented
In terms of Article 22(4) of the Ombudsman Act, the Ombudsman Mr Anthony C. Mifsud and the Commissioner for Environment and Planning, Perit Alan Saliba, have sent to the House of Representatives the Final Opinion in relation to a complaint on car damages suffered due to sea water flooding at Birżebbuġa.
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2021-12-22
Human Rights Ombudsman commemorates international migrants day
Commemorating International Migrants Day. ''We have to realise a system that will offer refugees reliable protection, and which will ensure respect for the rights of all migrants!''
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2021-12-22
Final Opinion - 17/09/2021 - EN
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2021-12-22
APOR Region: Regional By-laws (as of December 2021)
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2021-12-20
Commissioner for Human Rights of the Council of Europe visits Austrian Ombudsman Board
On the occasion of Ms Dunja Mijatović’s visit to Austria, the members of the Austrian Ombudsman Board (AOB) welcomed a delegation of the Office of the Commissioner for Human Rights of the Council of Europe on Wednesday, 15th December 2021, in Vienna.
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2021-12-20
49. Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” (10 al 16 de diciembre de 2021)
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2016-09-23
Defensor del Pueblo de la Nación inició programa de seguimiento y evaluación de los objetivos de desarrollo sostenible
El Defensor del Pueblo de la Nación Argentina ha iniciado un Programa de Seguimiento y Evaluación de los Objetivos de Desarrollo Sostenible aprobada por la Asamblea General de Naciones Unidas. En el marco del Programa se impulsa 53 investigaciones.
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2016-09-23
Policy paper on developing and reforming Ombudsmen schemes
Guided by the objective to provide Ombudsman institutions worldwide with best practice papers on Ombudsman-related topics, the IOI Board of Directors endorsed the initiative to develop an IOI policy paper on developing and reforming Ombudsman schemes and invites input and feedback from fellow Ombudsmen, partner organisations and the academia.
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2013-11-14
Gibraltar - Public Services Ombudsman - Annual Report 2012 EN