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2018-11-15Ombudsman’s 2015 report into health care still not fully implemented
Ombudsman Peter Tyndall has expressed his disappointment that the HSE has not fully implemented the recommendations made in his 2015 investigation into the health care system.
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2018-11-15Directive of the Ombudsman Sindh to the Secretary School Education Department and the Inspector General of Police
Provincial Ombudsman Sindh being the custodian of public interests has took a Suo Moto action on news published in Daily Newspapers regarding alleged corporal punishment and torture with sticks upon a student of class V by the Principal of SM Grammar School Korangi Karachi.
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2018-11-14Lejos de ser justicia restaurativa
La Defensoría de Niñas, Niños y Adolescentes de la Provincia de Santa Fe manifiesta su preocupación y disidencia con el Proyecto de Ley “Código Procesal Penal Juvenil” aprobado recientemente por el Senado Provincial.
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2018-11-14Ombudsman from Lithuania and Ukraine visited conflict zone in Eastern Ukraine
The Seimas Ombudsman Augustinas Normantas and the Ukrainian Parliament Commissioner for Human Rights Lyudmila Denisova conducted a joint humanitarian monitoring mission to Donetsk and Luhansk regions on 8-9 November 2018 with an aim to observe and assess the human rights situation therein.
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2018-11-14Ombudsman Hong Kong announces result of direct investigation
The Ombudsman, Ms Connie Lau, announced last Wednesday, 14th of November, the completion of a direct investigation into the regulation of illegal burials outside permitted burial grounds (burials outside PBGs) by the Home Affairs Department and the Lands Department.
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2018-11-14Ombudsman briefs key stakeholders on visit to prisons and detention centres
The Office of the Ombudsman, in line with its mandate to receive complaints from prisoners and detainees, started visiting prisons, police cells and other places of detention.
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2018-11-14Médiateur de la République - Rapport Annuel - 2017 - FR
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2018-11-14Direct Investigation Report on burials regulation 2018
Direct Investigation Report on burials regulation 2018
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2018-11-13Our value for money: an independent review
Earlier this year the Parliamentary and Health Service Ombudsman (PHSO) commissioned an independent panel to carry out a peer review assessment of its value for money, led by Peter Tyndall, Ombudsman for the Republic of Ireland and President of the International Ombudsman Institute. The panel has now published their report, which concluded that following the PHSO’s organisational reforms and the service it offers beyond investigating complaints, the Office offers good value for money for taxpayers.
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2018-11-13El síndic se reúne con las autoridades del Consejo de Europa
Rafael Ribó, síndic de greuges de Cataluña y presidente europeo del Instituto International del Ombudsman, se reunió el pasado 30 y 31 de octubre con las autoridades del Consejo de Europa para abordar criterios de protección de los derechos humanos, el papel de los ombudsmans europeos, así como para informar de la situación en Cataluña.
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2018-11-13Waka Tangata – APOR E-News
The Waka Tangata E-News includes news and views from integrity organisations in the Pacific and Australasian Region. Outreach, training, and the treatment of vulnerable people are clear themes in Issue 2 of Waka Tangata, which is now available online.
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2018-11-13Value for Money Study - independent peer review report (Nov. 2018)
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2018-11-12Family violence report released
The National Human Rights Institution (NHRI), part of the Office of the Ombudsman of Samoa, has completed its public inquiry into family violence, its first national inquiry. Headed by Samoan Ombudsman Maiava Iulai Toma, the inquiry commissioners began work on the report in late 2016, and it was publicly released in September 2018.
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2018-11-12National public inquiry into family violence in Samoa (June 2018) - Summary
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2018-11-09La Defensoría del Pueblo asesora a vecinos sobre resolución pacífica de conflictos
Los equipos de la institución están desde hace dos meses orientando sobre conformación de consorcios, el proceso de escrituración de los departamentos y capacitando en herramientas para tratar la problemática de la violencia en la zona de Grandoli y Gutiérrez.
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2018-11-08Sobre el uso exacerbado de la prisión preventiva
La prisión preventiva es una medida excepcional que pueden disponer los jueces para mantener privada de la libertad a una persona durante un proceso penal en su contra. Casi el 60% de las personas alojadas en el Servicio Penitenciario Federal se encuentran sin condena firme. Cómo afecta a las mujeres una medida que debería ser excepcional.
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2018-11-06JIACC - National Strategy for Integrity and Anti-Corruptoin (2017-2025)
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2018-11-05Ombudsman reviewing more than 1,000 complaints about Ontario Cannabis Store
Ontario Ombudsman Paul Dubé today confirmed that his office has received more than 1,000 complaints about the Ontario Cannabis Store (OCS) since it opened October 17. Most are from customers frustrated with delayed deliveries, billing problems and poor customer service.
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2018-11-05L’Ombudsman examine plus de 1 000 plaintes à propos de la Société ontarienne du cannabis
L’Ombudsman de l’Ontario, Paul Dubé, confirmé le dernier 31 d´octobre que son Bureau a reçu plus de 1 000 plaintes sur la Société ontarienne du cannabis (OCS) depuis l'ouverture de celle-ci le 17 octobre. La plupart des plaintes proviennent de clients frustrés par les retards de livraison, les problèmes de facturation et un mauvais service à la clientèle.
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2018-11-02Taking the Initiative
The International Ombudsman Institute and the Northern Ireland Public Services Ombudsman recently held a joint conference in Belfast to explore best practice in the exercise of ‘Own Initiative’ investigation powers. Held over two days, the conference attracted practitioners, academics and interested parties from around 30 countries.