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2014-09-17Exemplary Public Servants and Institutions Feted
The first of its kind in Kenya, the Huduma Ombudsman Awards honoured public servants and institutions that have consistently stood out in their performance, demonstrated innovativeness, responsiveness, and accountability in public service.
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2015-10-09
Manitoba Ombudsman releases revised privacy impact assessment tool
Manitoba Ombudsman has developed a user friendly Privacy Impact Assessment Tool that encourages organizations to think about privacy when evaluating an existing or proposed program, service or activity. This Privacy Impact Assessment Tool replaces the Compliance Review Tool for Manitoba’s Information Privacy Laws, developed by Manitoba Ombudsman in 2003.
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2020-03-18Public Defender - Information on Human Rights Standards during a Pandemic/Epidemic (17 March 2020)
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2014-01-09
Control Yuan laws in English are available online
The Control Yuan (CY) recently finished the English translation of six laws and regulations relevant to the exercise of the control power.
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2014-06-06
Control Yuan publishes Annual Report 2013 in English and Spanish
Control Yuan's (CY) 2013 Annual Report has been published recently. This report summarizes the CY’s work in 2013, including handling complaints and assuring good governance, sunshine acts, auditing, human rights protection, and international activities. Moreover, it also presents case examples highlighting the tangible effects of the CY’s work on the current administration.
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2014-02-10
Sindh Ombudsman orders Health Department for polio vaccination of children
Two complainants approached the Provincial Ombudsman Sindh with their concern that the Health Department Government of Sindh had discontinued the polio vaccination of children under the Immunization Programme.
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2014-06-20
Van Woerkom’s not to become National Ombudsman
In the past two weeks there has been a lot of media attention on the election of Mr Van Woerkom as National Ombudsman of the Netherlands. A statement he made in 2010 about a Moroccan person and the fact that he left his former job with over 300 thousand Euro severance pay gave rise to many reactions.
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2014-01-07
Annual Report 2012/2013
Every year, the IOI publishes an annual report, to inform its membership about the developments and achievements of the past membership year. The IOI Annual Report 2012/2013 is now available in the three official languages of the IOI.
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2014-11-11
Ombudsman decides 15-year old pension case of widow
In a bid to provide relief to a widow of an electrocuted WAPDA employee, the Federal Ombudsman of Pakistan has solved a 15-year old pension case with recommendations to carry out disciplinary action against the responsible for their criminal negligence.
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2021-05-19
Ombudsman de Montréal - Rapport Annuel 2020
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2020-03-11
Public Services Ombudsman for Wales - Special Report: "Justice Mislaid - Lost Records and Lost Opportunities"
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2013-12-05
Catalan Ombudsman’s newsletter for December 2013
The Office of the Catalan Ombudsman published the December edition of its e-Newsletter. The full version of the English Newsletter is available here.
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2014-05-05
Call for single Public Services Ombudsman for England
The Public Administration Committee published a report in favour of the creation of a single Public Services Ombudsman for England. This report advocates a change to how ombudsman services are run in England and would mean a significant change to the Ombudsman Service in the UK.
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2014-06-12
SYT training newsletter
Since 2007, the Ontario Ombudsman has offered Sharpening Your Teeth (SYT) training to investigators, ombudsmen and other professional watchdogs. The course teaches advanced investigation techniques, using the Ontario Ombudsman's proven models for conducting systemic investigations.
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2014-01-10
Banking Mohtasib accepted as new IOI member
The Board of Directors decided that the Banking Mohtasib qualified for Voting membership set out in Article 6 (2) of the IOI By-laws and therefore accepted the Banking Mohtasib as Voting member of the IOI.
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2014-02-04
New water services jurisdiction for Western Australia Ombudsman
Following the passage of the Water Services Act 2012, the existing Energy Ombudsman Western Australia has become the Energy and Water Ombudsman Western Australia and therefore investigates complaints concerning the provision of services by electricity, gas and water services providers.
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2014-04-03
Parliamentary and Health Service Ombudsman welcomes Local Government Ombudsman to its board
The Parliamentary and Health Service Ombudsman is pleased to welcome the Local Government Ombudsman Dr Jane Martin to its unitary board to ensure closer working between the two organisations.
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2020-03-27
COVID 19 - Letter to IOI Members
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2014-06-10
Prime Minister called on Ombudsman not to impede work of government
In a meeting with the Ombudsman Commission, Papua New Guinea Prime Minister Peter O’Neill said the executive branch supported independent investigations into government decisions but also pointed out that those investigations must not go against the nation’s overall interest.
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2014-04-10
NSW Ombudsman tabled special reports on child protection
NSW Ombudsman Bruce Barbour tabled two special reports in Parliament today. As Convenor of the NSW Child Death Review Team, the Ombudsman tabled a report on the research into the causes of death of children with a child protection history over a 10-year period 2002-2011.