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2015-05-27Parliamentary and Health Service Ombudsman welcomes government commitment to Public Service Ombudsman
Parliamentary and Health Service Ombudsman Dame Julie Mellor welcomed the government’s commitment to a single public service ombudsman which will make it much simpler and easier for citizens to complain about public services in England.
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2015-05-26
Public Defender publishes information bulletin for April 2015
On May 11, 2015, the Public Defender of Georgia presented information bulletin for April which reports on PDO work this month. The bulletin includes reports, studies, written opinions, recommendations and proposals towards government bodies elaborated by the Public Defender in April.
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2015-10-02Courtney Tolmie - Senior Program Director at the Results for Development Institute (R4D)
Courtney Tolmie - Senior Program Director at the Results for Development Institute (R4D)
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2015-10-02
Nathaniel Heller - Managing Director at the Results for Development Institute (R4D)
Nathaniel Heller - Managing Director at the Results for Development Institute (R4D)
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2015-06-10
Report on the year 2014_Ombudsman's Office of the Republic of Latvia
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2016-02-08
kosovo om hilmi-jashari feb-2016
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2014-02-24
Correctional Investigator - Report on the Correctional Service’s Mortality Review Process (Dec. 2013) - EN
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2015-05-21
17° Anniversaire de l’Association des Ombudsmans et Médiateurs de la Francophonie
Le 20 mai marque l’anniversaire de la fondation de l’Association des Ombudsmans et Médiateurs de la Francophonie (AOMF) en Mauritanie en 1998, initiative novatrice et prometteuse de 18 membres fondateurs. Aujourd’hui, 17 ans plus tard, l’Association compte une cinquantaine de membres répartis dans différents pays d’Afrique, d’Amérique, d’Asie et d’Europe.
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2015-05-20
Too many people dying without dignity, Ombudsman service report finds
End of life care could be improved for up to 355,000 people a year in England, according to a report published by the Parliamentary and Health Service Ombudsman. The report highlights tragic cases where people's suffering could have been avoided or lessened with the right care and treatment, as they approached the end of their lives.
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2015-05-20
Ombudsman hospital investigation finds people are afraid to complain
An investigation by Ombudsman Peter Tyndall has found that people are afraid to complain about the care and treatment they receive in hospitals because they are concerned about the repercussions for themselves or their loved ones.
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2014-02-10
Ombudsman Northern Territory - Annual Report 2008/2009 - EN
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2014-01-30
FRA: Handbook on European data protection law (Jan 2014) EN
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2015-05-19
Danish Parliamentary Ombudsman visits General Inspection Organization
According to the Memorandum of Understanding (MoU) between the General Inspection Organization (GIO) of Iran and the Danish Parliamentary Ombudsman, and also the mission of the GIO to Denmark to enhance and develop bilateral cooperation, a distinguished delegation of the Danish Parliamentary Ombudsman came to Iran in May 2015.
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2015-05-18
Successful 2nd round-table with World Bank held in Washington
On 11 May 2015, the World Bank (WB) and the International Ombudsman Institute (IOI) held a very successful 2nd Annual WB/IOI round-table in Washington DC, which focused on “The role of Ombudsman institutions in promoting citizen-centric governance and inclusive institutions”.
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2015-05-18
Sindh Ombudsman orders health department for the posting of Polio vaccinator for children under the immunization programme
Eradication of Polio is the objective of Government and the strategy adopted is to involve the Civil Society, NGOs and the general public in the polio campaigns. Due to awareness now people are demanding polio vaccination for their children.
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2015-05-18
Distinguished consumer and health champions join the Parliamentary and Health Service Ombudsman’s board
Julia Tabreham, founder and chief executive of Carers Federation, and Ruth Sawtell, who has an extensive complaint handling, health regulation and audit background, have been appointed to the Parliamentary and Health Service Ombudsman’s board as non-executive directors.
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2015-05-18
Ombudsman probes Lands Department's system of regularisation of illegal occupation of Government land and breach of lease conditions
The Ombudsman, Ms Connie Lau, declared today (May 7) a direct investigation into the Lands Department (LandsD)’s system of regularisation of illegal occupation of Government land and breach of lease conditions. The aim is to identify any impropriety involved.
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2015-05-13
Research
The IOI aims at implementing research projects that will become the basis for an intensified exchange of best practices among member institutions that will for the first time have comprehensive data available on other members of the ombudsman community. The upcoming research project will deal with Asian Ombuds institutions.
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2015-05-13
Study of injury reports on people deprived of their liberty
The medical examination of persons deprived of their liberty who have injuries is a crucial preventive tool. In the course of its activity as the NPM, the Spanish Ombudsman decided that a study should be made to analyze the state of injury reports in the Spanish health and legal systems.
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2015-05-13
State of democracy, human rights and the rule of law in Europe
It is widely accepted that democracy promotes peace among nations, reduces the abuse of power and encourages societies to live in harmony. Upholding human rights undeniably fosters democratic security. A report by the Secretary General of the Council of Europe (CoE) focuses on the state of democracy, human rights and the rule of law in Europe.
