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2023-06-22NIPSO publishes report on communications with patients on healthcare waiting lists
An Northern Ireland Public Service Ombudsman report, released on 15 June 2023, has found that the significant and repeated failures to properly update patients on healthcare waiting lists in Northern Ireland amounted to ‘systemic maladministration’, and in many cases had a detrimental impact on the health and wellbeing of those waiting.
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2023-06-22
The Ombudsman of Lazio visited Pakistan upon invitation from Provincial Ombudsman Sindh
On the special invitation from Provincial Ombudsman Sindh, Mr. Marino Fardelli, Honorable Ombudsman of Lazio Region and the President of the National Coordination of Italian Ombudsman, visited Karachi, Pakistan from 10-12 June 2023.
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2018-12-13Caso 2 - Hogar temporal para niños que han sido privados de un entorno familiar
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2023-06-15
The Ombudsman Toronto releases an investigation report about human rights complaints of Toronto Community Housing Corporation's tenants
In his report released on 9 June 2023, "An Investigation into Toronto Community Housing Corporation's Tenant Human Rights Complaints Process", Ombudsman Kwame Addo says that Toronto's social housing provider, Toronto Community Housing Corporation (TCHC), is not safeguarding the human rights of its tenants.
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2023-06-15
La Défenseure des droits et le réseau IPCAN se retrouvent à Strasbourg
Les 24 et 25 mai 2023, le Réseau police du Conseil de l’Europe se réunissait pour une conférence sur l’usage de la force dans le cadre des activités de police. La Défenseure des droits, Claire Hédon, et son adjointe, Pauline Caby, étaient présentes avec un certain nombre de leurs homologues du réseau IPCAN (Independent Police Complaints Authorities’ Network).
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2019-09-04
How do complaints affect those complained about? An empirical investigation into the effects of complaints on public service employees. Research Report
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2017-11-06
The Ombudsman's Casebook_Issue 30_EN
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2023-06-09
Professor Mokoena appointed as the new Health Ombud
Professor Taole Mokoena was appointed as the second South African Health Ombud for the next seven years with effect from 1 June 2023.
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2023-06-09
AOA Webinar on Pakistan’s experience in informal dispute resolution
The Asian Ombudsman Association (AOA) will hold a webinar on the topic of “Informal Resolution of Disputes (IRD) – Pakistan’s Experience” on 14 June 2023. The Webinar is hosted by the Federal Ombudsman’s Secretariat and IOI members are welcome to participate. Click here for more information.
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2016-09-12
WorkSafe – complex claims process needs fixing
(Monday 12 September 2016) Victoria’s workers compensation scheme must be recalibrated to ensure that complex claims are resolved in a fair and timely manner, a Victorian Ombudsman investigation has found.
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2023-06-05
International Conference of Ombudsman to be held in Rome
The Difensore Civico della Regione Lazio (Ombudsman of the Lazio Region) is organizing an International Conference of Ombudsman titled "The Role of Ombudsman in the world: between reality and possibility", which will be held from 21 to 22 September 2023 in Rome.
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2023-06-05
Miembros del Yuan de Control visitan el distrito Penghu
Miembros del Yuan de Control realizaron una visita al distrito de Penghu del 11 al 12 de mayo de 2023 para llevar a cabo una inspección anual. A lo largo de esta, dichos miembros se preocuparon por temas como la asignación de recursos educativos en las escuelas de las islas periféricas, la preservación y el mantenimiento de los bienes y paisajes culturales, por citar algunas.
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2023-06-01
NSW Ombudsman releases report on response to children presenting alone to homelessness services
The report assesses what NSW Department of Communities and Justice (DCJ) has done to improve the response to children who present alone to homelessness services since the Ombudsman’s Office first reported on this issue in 2018. The second report was in 2020; this is the third.
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2023-06-01
CY Committee on Educational and Cultural Affairs Focusing on Achievements in Earthquake Engineering Research and Volcanic Monitoring
The Control Yuan Educational and Cultural Committee conducted circuit supervision on 24 April 2023, led by convener Pasuya Poiconx, accompanied by CY Vice-President Lee Hung-chun and a delegation of Control Yuan members. They visited the Taipei Laboratory of the National Center for Research on Earthquake Engineering (NCREE) and the Taiwan Volcano Observatory at Tatun as well as the Xiaoyoukeng Volcano Continuous Gas Monitoring Station.
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2023-06-01
Office of the Ombudsman hosts Hackathon - "Cracking the Challenge: 'Connecting children and youth with the Office of the Ombudsman' "
On 16 May 2023, the first Hackathon of its kind was held at the Office of the State Comptroller and Ombudsman in Jerusalem. Students from institutions for higher education throughout the country, and from different disciplines, joined forces in work teams to brainstorm and find a solution to the challenge set before them: How to connect children and youth with the Office of the Ombudsman? How to acquaint them with the work of the Office and encourage them to use the services of the Office, for themselves and for those around them?
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2023-06-01
Annual Meeting of Benelux Ombuds Institutions
On 25 May 2023 the ombuds institutions of the Benelux met in The Hague. The ombuds institutions of the Benelux meet annually to discuss cross border challenges citizens in their respective countries face.
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2023-06-01
El Defensor del Pueblo pregunta al Consejo Superior de Deportes sobre sus actuaciones a raíz de los insultos racistas al jugador Vinicius
El Defensor del Pueblo se ha dirigido al Consejo Superior de Deporte (CSD) para conocer qué actuaciones ha emprendido ese organismo tras los insultos racistas al jugador del Real Madrid Vinicius José Paixao Oliveira Junior, el pasado 21 de mayo de 2023 en el partido Real Madrid Club de Fútbol y el Valencia Club de Fútbol.
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2023-06-01
Ombudsman Quarterly Review
The Autumn 2023 Ombudsman Quarterly Review has been released by the Office of the Ombudsman of New Zealand.
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2017-11-06
The Ombudsman's Casebook_Issue 30_Welsh
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2023-05-26
Provincial Ombudsman Sindh publishes latest newsletter
The Provincial Ombudsman Sindh recently published its latest quarterly newsletter covering the period from January to March 2023. The newsletter features the visit of the IOI President, Mr Chris Field, who was invited to Karachi by the Provincial Ombudsman Sindh, Honourable Ajaz Ali Khan. Among others, they gave speeches at the launching ceremony of the research study on “Assessment on Malnutrition (Stunting) in District Tharparkar”, which was undertaken in collaboration with the IOI under its Regional Subsidy Program.