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2014-02-24Occasional Paper #15
The Swedish Ombudsman policy illustrated by case-notes from the annual reports (1982) Ulf Lundvik A discussion of the handling of cases by the Swedish Ombudsmen by the former Chief Parliamentary Ombudsman of Sweden.
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2015-01-08A Jordan Ombudsman Bureau with enhanced capacity
The World Bank is mainstreaming citizen engagement through - among other things - supporting the development of Grievance Redress Mechanisms (GRMs), which are used by Ombudsman Institutions as a vehicle to enhance citizen voice and government responsiveness in order to advance citizen-centered governance.
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2020-10-12
Ombudsman Nova Scotia - Annual Report 2019/2020 - EN
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2021-03-02
ombudsman-ontario organisational-chart
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2020-04-23
OPCAT Inspections during Covid-19 – Statement of principles (Poster)
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2017-09-04
Board mishandled school bus driver shortage Ontario Ombudsman finds
Toronto’s two largest school boards have taken steps to prevent another bus driver shortage this fall, after an investigation by Ontario Ombudsman Paul Dubé revealed their “actions and inactions” led to thousands of students being stranded as school began last September.
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2021-03-23
Personas con síndrome Down deben ser priorizadas en vacunación contra el COVID-19
Estudios científicos concluyen que existe mayor vulnerabilidad y riesgo de formas graves de la enfermedad y muerte.
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2018-10-23
CAROA Conference 2019
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2014-02-03
Action grants for projects on fundamental rights and citizenship
In order to strengthen a shared culture of fundamental rights within the European Union and the effective enforcement of the Charter of Fundamental Rights of the EU, the European Commission initiated a call for proposals to promote information and training activities which improve the knowledge and understanding of the scope and application of the Charter.
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2014-08-06
Citizens’ Representative assumes responsibility for whistleblower investigations
On July 1 2014 the province of Newfoundland and Labrador proclaimed the Public Interest Disclosure and Whistleblower Protection Act in effect.
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2020-04-03
Queensland Ombudsman: Management of child safety complaints - second report (March 2020)
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2014-02-24
Occasional Paper #56
Police and military human rights training (1996) The Honourable Jean-Pierre Beaulne Round table with the Mexican Human Rights Commission. The Honourable Jean-Pierre Beaulne is the chairman of the Royal Canadian Mounted Police Public Complaints Commission.
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2014-11-20
Radical complaint handling drive initiated by leading health and social care organisations
Patients and service users have described their expectations for good complaint handling across health and social care in new research published today by the Parliamentary and Health Service Ombudsman, the Local Government Ombudsman and Healthwatch England.
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2014-09-17
Eligibility Case against City MP Committed to Full hearing
Kenya’s Ombudsman’s petition challenging the eligibility of the Member of Parliament for a Nairobi Constituency, to serve in public office will proceed to a full hearing.
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2014-02-24
Occasional Paper #33
The annual report (1986) Dr. Bernard Frank Dr. Frank was the President of the International Ombudsman Institute and in this paper he has enlarged on Prof. Stanley Anderson's Occasional Paper (#2) on the subject of the Annual Report.
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2012-11-08
Ontario Ombudsman - Press Release
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2014-03-07
Ombudsman presents Report on provision of general interest services
On 14 February 2014 the Catalan Ombudsman, Rafael Ribó, presented the report The Provision of general interest services and best corporate practices at the Parliament of Catalonia.
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2014-07-29
Parliament Commissioner for Human Rights releases Annual Report
The Ukrainian Parliament Commissioner for Human Rights released its Annual Report “On the observance of human and citizens’ rights and freedoms”.
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2014-01-30
Vacancy on European Regional Board
Following the resignation of Mr. Alex Brenninkmeijer, a vacancy has occurred on the European Regional Board of the IOI. At the recent meeting of the European Board in Brussels, it was agreed that the preferred option for filling the vacancy left by Mr Brenninkmeijer’s resignation was an electronic ballot.
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2014-05-12
Ombudsman probes regulation of fire safety measures
On 8 May 2014 the Ombudsman, Ms Connie Lau, declared a direct investigation into the Administration’s regulation of the fire safety measures for New Territories Exempted Houses (NTEHs).