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  • 2015-06-10

    Ombudsman publishes 2014 annual report

    Until now, the Ombudsman’s Annual Report has been published at the beginning of October in the year following the report year. This is late. With effect from the report year of 2014, the process has successfully been moved forward so that the Report will now be published already in April of the following year. We are very pleased with that. Hopefully, it will help make the Annual Report even more topical and relevant.

  • 2015-06-10

    Public service complaints to the Ombudsman rise by 11%

    Complaints to the Ombudsman about public services rose by 11% to over 3,500 in 2014. Launching his annual report today (Wednesday 10 June) Ombudsman Peter Tyndall said the increase was mainly due to the additional 200 public bodies which came within his jurisdiction for a full year for the first time in 2014. These included bodies in the education sector such as the State Examinations Commission and Student Universal Support Ireland (SUSI).

  • 2013-03-29

    programme of the International Seminar and Training Workshop

  • 2015-06-05

    President Walters welcomes re-launch of IOI website

    Regarding the IOI’s future communication strategy, the IOI Board of Directors agreed at its Vienna meeting in October 2014 that a re-launch of the IOI website was long overdue and should become the main priority of the IOI’s public relations work. IOI President John R. Walters is pleased to present the IOI’s new web appearance to the IOI community!

  • 2015-06-05

    How privatisation affects ombudsmen - interview with IOI 2nd Vice-President Peter Tyndall

    One of the core issues for the IOI is to ensure access to independent redress mechanisms for people using public services. As many public services are being privatised, the responsibility for running them has increasingly been transferred to the private sector, which has had consequences for the work of ombudsmen worldwide.

  • 2015-10-12

    CNDH: Comunicado de Prensa (Octubre 2015)

  • 2015-06-03

    Evacuation du campement de migrants à Paris, boulevard de la Chapelle

    Le Défenseur des droits, Jacques Toubon, suit avec attention la situation des migrants dont le campement a été évacué ce matin par les forces de l’ordre à Paris dans le Xe arrondissement. Il partage les préoccupations des pouvoirs publics sur les risques, notamment sanitaires, encourus par ces hommes, ces femmes et ces enfants qui, depuis plusieurs mois vivaient dans la rue.

  • 2015-06-03

    El Síndic recomienda revisar la legislación para que personas con incapacitación puedan ejercer su derecho de voto

    Los procesos de incapacitación judicial a menudo no investigan suficientemente la capacidad jurídica de la persona afectada. Diversas personas con discapacidad intelectual o psicosocial han solicitado la intervención del Síndic. El Comité de los Derechos de las Personas con Discapacidad de la ONU recomendó en el año 2011 modificar la normativa electoral para garantizar el voto a las personas con discapacidad.

  • 2024-02-01

    Jeux Olympiques et Paralympiques 2024 : La Défenseure des droits va enquêter sur les risques d’atteintes aux droits et libertés

    Alertée par les associations, membres de son comité d’entente Précarité, et par voie de presse, la Défenseure des droits, Claire Hédon, a décidé de se saisir d’office de risques d’atteintes aux droits et libertés ainsi que d’éventuelles situations de discrimination dans le contexte de la préparation et de l’organisation des Jeux Olympiques et Paralympiques qui se tiendront à Paris à l’été 2024.

  • 2025-07-04

    PPN - Informe anual - 2024 - ES

  • 2014-02-06

    Procuraduría de los Derechos Humanos - Annual Report 2011 - ES

  • 2015-05-31

    Vulnerable woman forced to fund own care, after both legs were amputated

    The joint investigation by the Parliamentary and Health Service Ombudsman and the Local Government Ombudsman found the woman was left without the right care package for more than a year, because of a dispute between Sheffield City Council and Sheffield Health and Social Care NHS Foundation Trust, a mental health trust.

  • 2015-05-29

    ACRC publishes Annual Report 2014

    The Anti-Corruption and Civil Rights Commission (ACRC) published the “ACRC Korea Annual Report 2014,” a collection of the ACRC’s performance and major policies of the year 2014. As the protector of civil rights, the ACRC actively performed its duties, dealing with 28,744 complaints among 30,038 complaints received last year.

  • 2015-05-29

    Ombudsman urges corporate culture overhaul, ongoing oversight of Hydro One

    Reporting on the largest investigation in his office’s history – comprising more than 10,500 complaints – the Ombudsman revealed a litany of egregious problems with billing and customer service arising from Hydro One’s disastrous installation of a new customer information system in May 2013, which he estimates affected well over 100,000 customers.

  • 2015-05-29

    President Lauds Ombudsman`s role in disposing complaints within 60 days

    While addressing members of the Federal Advisory Committee on Reforms and Speedy Complaint Resolution and Federal and Provincial Ombudsmen of Pakistan, the President of Pakistan expressed his appreciation of the concept of speedy resolution of complaints at the doorsteps of the common man, free of cost, evolved by the Ombudsmen and the committee. The Federal Advisory Committee comprises of eminent and renowned personalities of Pakistan with a record of public service in the country.

  • 2015-05-29

    The Office of the Ombudsman has announced two own-motioned investigation reports

    This Office has hosted a press conference this morning to announce two own-motioned investigation reports. One is about the "Rating and Valuation Department’s Regulation of Display of Building Numbers" while the other one is on "Safety Regulation of Eco-friendly Refrigerants ".

  • 2015-05-29

    Ombudsman oversight coming soon to municipalities, universities and school boards

    The public will be able to complain to the Ontario Ombudsman about school boards as of September 1, 2015, and about municipalities and universities as of January 1, 2016, now that the dates have been proclaimed for the relevant sections of the Ombudsman Act, 1990, the Public Sector and MPP Accountability and Transparency Act is coming into force.

  • 2015-05-28

    Primera Cumbre Iberoamericana sobre Derechos Humanos, Migrantes y Trata de Personas

    El Defensor del Pueblo Adjunto y Defensor de los Derechos del Turista y del Extranjero, José Palmiotti, y el subsecretario de Derechos del Turista, Mario Pironi, participaron de la Primera Cumbre Iberoamericana sobre Derechos Humanos, Migrantes y Trata de Personas, celebrada el 12 y 13 de mayo en la ciudad de Bogotá, Colombia. El encuentro, convocado por la Federación Iberoamericana del Ombudsman (FIO), fue organizado conjuntamente por la Red de Migrantes y Trata de esa Federación y la Defensoría del Pueblo de Colombia, y contó con el apoyo de la cooperación alemana GIZ.

  • 2013-03-29

    programme of the International Seminar and Training Workshop

  • 2015-05-27

    Vigorous activities by the Seimas Ombudsmen raise public awareness about the Seimas Ombudsmen`s Office

    More than a half (54%) of Lithuanian residents would know where to find protection against human rights violations, as many as 42% would seek help from the Seimas Ombudsmen. Those are the findings of a representative survey of the population commissioned by the Seimas Ombudsmen’s Office, carried out at the end of last year.

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