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2011-10-07New Health and Social Care Public Service launched
"Tell us if mistakes have been made and don’t be afraid to complain” was the key message from the launch of Healthcomplaints, a public service initiative by 17 regulatory bodies and service providers to help members of the public understand where and how to complain about health and social care services.
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2018-08-304th IOI Workshop for NPMs - Registration Form
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2010-12-09
Chancellor of Justice inspected psychiatric clinic
Advisors of the Estonian Chancellor of Justice inspected the psychiatric clinic of Pärnu Hospital with the primary aim of checking the use of restraints during the night.
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2011-02-10
I.O.I. annual report is out now
The first comprehensive I.O.I. annual report is out now and provides the opportunity to review the first full operational year of the I.O.I. it its new structure and location in Vienna. The Annual Report details a comprehensive work programme that will ensure that the I.O.I. continues to respond to the needs and interests of its members.
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2011-07-05
9th Baku International Conference of Ombudspersons concluded
On the occasion of National Human Rights Day, the ninth International Baku Conference of Ombudspersons entitled "The cultural rights of national minorities and migrants: legal aspects and implementation" was held on 16-18 June, 2011 in Baku, Azerbaijan.
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2011-04-15
Ombudsman to be designated as OPCAT NPM
On 14 April 2011, the National Assembly of Bulgaria passed the law on the ratification of OPCAT. The law should be promulgated and enter into force. Agreement has been reached that the Ombudsman be designated as NPM.
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2011-07-25
Tragic events in Norway
I.O.I. representatives have reacted to the tragic events in Norway expressing their solidarity. In communications to the Norwegian Ombudsman and member of the European I.O.I. Board Arne Fliflet I.O.I. President Beverley Wakem, I.O.I. Secretary General Dr. Peter Kostelka and Regional-Vice-President Rafael Ribó expressed on behalf of the entire ombudsman community their deep sympathy.
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2018-07-18
PHSO - Report on Improving Public Service 2008 EN
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2018-07-18
PHSO - Selected Summaries of investigations (April to June 2014) EN
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2018-07-18
PHSO - Selected Summaries of investigations (Feb to March 2014) EN
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2018-07-18
PHSO - Annual Report 2017/2018 - EN
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2018-07-18
PHSO - Annual Report 2015/2016 - EN
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2018-07-18
PHSO - Annual Report 2016/2017 - EN
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2018-07-18
PHSO - Annual Report 2009/2010 - EN
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2018-07-18
PHSO - Annual Report 2014/2015 - EN
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2018-07-18
PHSO - Annual Report 2010/2011 - EN
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2018-07-17
Summary of Decisions – Vienna (Austria) 2017
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2011-01-03
New Board Member Irena Lipowicz
The Polish Ombudswoman Irena Lipowicz is now member of the European Board of the I.O.I. She took over from the Swedish Ombudsman Mats Melin.
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2018-07-18
PHSO - Report on dying without dignity (May 2015) - EN
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2023-01-26
25 ans du Médiateur fédéral
Le 24 janvier 2023, le Médiateur fédéral a célébré son 25e anniversaire en rassemblant au Sénat tous ses partenaires.