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  • 2014-05-05

    Health Ombudsman urges action to prevent ‘avoidable’ deaths of people with a learning disability

    Too many people with a learning disability are not getting access to the right care and treatment at the right time, leading to avoidable deaths in some cases, the Parliamentary and Health Service Ombudsman (PHSO) warns.

  • 2014-12-09

    Sign up for Ontario Ombudsman investigative training

    Registration is filling up fast for the next session of Ontario Ombudsman André Marin's training course "Sharpening Your Teeth: Advanced Investigative Training for Administrative Watchdogs." The course, which is tailored for oversight agencies and investigators, will be held from 19 January to 21 January 2015 in Toronto, Ontario.

  • 2014-01-07

    Survey result on foreign language services provided by ombudsman offices

    The Anti-Corruption and Civil Rights Commission (ACRC) of Korea conducted a survey on the foreign language services provided by Ombudsman offices around the world from November 5 to November 22 2013, with the support of the IOI Secretariat.

  • 2014-12-01

    Municipal administration hands over kiosks to complainant on order of Provincial Ombudsman Sindh

    Several complainants approached Provincial Ombudsman Sindh, Mr Asad Ashraf Malik, stating that they had deposited Rs.57,000/- each to Municipal Administration Gulshan-e-Iqbal Town for the allotment of small shops (kiosks), but they were neither provided the kiosks nor did they receive a refund of their deposited money.

  • 2013-11-26

    Commissioner on social care workers’ wage system

    In the recent months the Commissioner for Fundamental Rights has received several complaints concerning the wage system of social care workers. The complaints referred to the fact that, as far as remuneration is concerned, social care workers are not treated in the same way as those working in the healthcare system and licenced by the Office of Health Authorisation and Administrative Procedures.

  • 2014-02-24

    Occasional Paper #54

    Crookshank lecture: Medical attitudes and patients' perceptions (1995) William Reid Mr Reid is the Parliamentary Commissioner for Administration and the Health Service Commissioner for the United Kingdom.  

  • 2015-07-23

    NSW Ombudsman Bruce Barbour leaves office

    The current term of office of New South Wales Ombudsman Bruce Barbour ended on 30 June 2015. After 15 years in office, Mr Barbour will be succeeded by Prof. John McMillan, who will commence a two year term as Acting Ombudsman on 1 August 2015.

  • 2014-06-18

    Lodging and Reporting Human Rights Violations through SMS

    In the year 2013 the Commission for Human Rights and Good Governance (CHRAGG) Tanzania has introduced the SMS for Human Rights System, which aims at improving service delivery targeting disadvantageous citizens women, children and elders who cannot access CHRAGG’s services through visits, e-mails or phone calls.

  • 2013-10-23

    Child death review team annual report 2012

    The NSW Child Death Review Team’s Annual Report for 2012 was tabled in Parliament today by the Team’s Convenor, the NSW Ombudsman. The report examines the deaths of 493 children registered in NSW in 2012. ‘The rate of child deaths is the lowest since the Team began in 1996,’ said the Ombudsman, Bruce Barbour.

  • 2014-02-24

    Occasional Paper #14

    Canada's official dispute settlors (1981) Dr. Bernard Frank This paper focuses on the Canadian Ombudsmen and their handling of housing related complaints. Also included is a discussion of the handling of all types of complaints against the government by the Ombudsman of Alberta.  

  • 2015-01-09

    Statement of Solidarity with France

    On behalf of IOI Europe, the Ombudsman and Regional President Peter Tyndall issued a "Statement of Solidarity with France".

  • 2015-04-15

    Victorian Ombudsman finds a ‘litany of failings’ in oversight of aged care home

    The Victorian Ombudsman Deborah Glass has today tabled a report in Parliament highly critical of government oversight of an aged care facility home to 39 elderly residents, many over 90 years old.

  • 2014-04-25

    Ombudsman released report into eviction for arrears

    The Ombudsman initiated investigative proceedings in October 2012 in order to examine whether eviction prevention policies were being applied consistently and whether the process was in keeping with the recommendations made two years earlier.

  • 2013-12-20

    Occasional Paper #07

    The New Zealand Ombudsman (1981) Ulf Lundvik A thorough analysis of the originand development of the Ombudsman's office in New Zealand by the former Chief Parliamentary Ombudsman of Sweden.  

  • 2013-05-15

    Albania - Special report on violence against women (April 2013) EN

  • 2015-04-01

    Ombudsman presents Annual Report 2014

    The Iowa office dedicated to making state and local government better last year fielded over 4,000 requests for help, according to a new annual report released by Ombudsman Ruth Cooperrider.

  • 2014-02-19

    Anna Šabatová becomes new Ombudsman

    Mrs Anna Šabatová, who was deputy to the first Czech ombudsman Otakar Motejl (2001-2007) and the head of the Czech Helsinki Committee from 2008 to early 2013 - will take up the post as new Czech Ombudsman after being sworn-in by Chamber of Deputies chairman Jan Hamacek on the 18th February.

  • 2014-02-21

    Veterans Independence Program Review

    On 18 February 2014 the Office of the Veterans Ombudsman released its Review of the Support Provided by Veterans Affairs Canada through its Veterans Independence Program.

  • 2014-02-24

    Occasional Paper #41

    The Ombudsman as an administrative remedy (1987) Kent Anderson Mr Anderson is a graduate student of the University of Dayton, Ohio and of the Masters Program of Public Administration.  

  • 2020-01-16

    OHCHR - Questionnaire Ombudsman (EN)

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