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2024-04-04Intégrité des ministères et organismes publics : qu’est-ce qu’un acte répréhensible?
Au Québec, c’est le Protecteur du citoyen qui veille à l’intégrité des ministères et des organismes publics. Il traite les divulgations d’actes répréhensibles et mène des enquêtes rigoureuses pour vérifier si des actes répréhensibles ont été commis ou sont sur le point de l’être. Voici quelques pistes pour reconnaître et divulguer un acte répréhensible.
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2024-04-04
Taxpayers’ Ombudsperson launches systemic examination into delays in Canada child benefit payments for temporary residents
The Taxpayers’ Ombudsperson, Mr. François Boileau, has opened a systemic examination into issues that could prevent some temporary residents from receiving the Canada child benefit (CCB) in a timely manner.
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2023-11-2097. Reporte Internacional de “Derechos Humanos en Perspectiva Internacional” (10 al 16 de noviembre de 2023)
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2024-03-28
Victorian Ombudsman Deborah Glass reflects on her 10-year term
Victorian Ombudsman Deborah Glass reflects on her 10-year term as Victoria’s Ombudsman in a report which is now available. She will shortly come to the end of her 10-year term as Victoria’s Ombudsman.
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2024-03-28
Italy-Argentina: Bilateral Meeting in the Name of Civil Defense
At the Regional Council of Lazio, a meeting took place between Marino Fardelli, Civil Ombudsman of Lazio and President of the Coordination of Italian Civil Ombudsmen, and Walter Domingo Martello, Vice General Civil Ombudsman of the Province of Buenos Aires. The purpose of the meeting was to exchange experiences between the two institutions, and this goal was fully achieved with a commitment to continue in the future.
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2024-03-28
A Patient Safety Strategy for Northern Ireland
Ombudsman Margaret Kelly has called for patients to be given a central role in shaping safety protocols within Northern Ireland's health service. Speaking at a conference on patient safety on 20 March 2024, Ms Kelly asked the Department of Health to take the lead in creating a comprehensive framework that empowers patients and fosters a culture of safety and accountability.
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2023-11-15
Investigation of Complaint against Betsi Cadwaladr University Health Board - EN
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2023-11-15
Aosta Workshop - City Map
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2024-03-27
Mr. Muhammad Sohail Rajput takes oath as 7th Provincial Ombudsman Sindh
In a solemn ceremony held at Governor House in Karachi, Governor Sindh Mr. Muhammad Kamran Khan Tessori administered the oath of Provincial Ombudsman Sindh by Mr. Muhammad Sohail Rajput.
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2024-03-27
CNDH dirige Recomendación al IMSS por deficiente atención otorgada a adulto mayor con Enfermedad Pulmonar Obstructiva Crónica en la CDMX
La Comisión Nacional de los Derechos Humanos (CNDH) advirtió, en este caso, violaciones a los derechos humanos a la protección a la salud y vida, al trato digno y al acceso a la información en materia de salud. La comision acreditó que personal de salud de la Unidad de Medicina Familiar número 19 y del Hospital General de Zona número 1 “Venados”, de la Ciudad de México, otorgaron atención inadecuada a un paciente, persona adulta mayor, quien cursaba con exacerbación de EPOC, y al no ser tratado de manera adecuada y oportuna, lamentablemente falleció.
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2024-03-27
Annual report highlights the Office of the Yukon Ombudsman is busier than ever
The Yukon Ombudsman, Information and Privacy Commissioner (IPC), and the Public Interest Disclosure Commissioner (PIDC), Jason Pedlar, has released his first annual report that highlights an increase in cases, quick and effective resolution of files, and opportunities for change to better serve Yukoners.
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2024-03-27
How to tell people they owe the government money – Best practice principles for notifying people about debts
Prompted by the Australian Taxation Office (ATO) re-activating or off-setting very old debts, on 26 March 2024, the Commonwealth Ombudsman, ACT Ombudsman and Inspector-General of Taxation and Taxation Ombudsman published: How to tell people they owe the government money – Best practice principles for notifying people about debts.
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2024-03-22
A year in office - Reflections on the first year as the Parliamentary Ombudsman of Malta
Kindly click here to read an article by Judge Emeritus Joseph Zammit McKeon, Parliamentary Ombudsman of Malta, reflecting on his first year in office.
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2024-03-21
CDHCM reconoce en la Carta de Derechos para Mujeres y Personas Gestantes un instrumento que contribuye en la garantía de los derechos sexuales y reproductivos
La Comisión de Derechos Humanos de la Ciudad de México (CDHCM) reconoce en la emisión de la Carta de Derechos para Mujeres y Personas Gestantes por parte de la Secretaría de Salud de la Ciudad de México un avance y oportunidad para favorecer el cumplimiento de obligaciones que forman parte del respeto y garantía del derecho a la salud, así como de los derechos sexuales y reproductivos reconocidos en la Constitución Política de la Ciudad de México.
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2024-03-21
La ‘Asociación por la Defensa de las Pensiones Públicas’ pide una auditoría para saber qué pasó con la “hucha de las pensiones”
La adjunta de Igualdad de la Diputación del Común, Beatriz Barrera, se reunió con representantes de la Asociación por la Defensa de las Pensiones Públicas, quienes denuncian que el sistema de pensiones necesita reformas inmediatas para eliminar la brecha de género existente y piden un complemento autonómico a las pensiones hasta llegar al Salario Mínimo Interprofesional (SMI).
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2024-03-21
Reminder: Webinar on "Promoting Human Rights: The Role of Ombudsman Institutions"
Join the African Ombudsman Research Centre (AORC), the research and training arm of the African Ombudsman and Mediators' Association (AOMA), for the thought-provoking webinar on "Promoting Human Rights: The Role of Ombudsman Institutions" on Tuesday, 26 March 2024 at 10 am (GMT+2), organised in collaboration with the International Ombudsman Institute. Please click here to see the invitation.
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2024-03-21
New casebook to help public sector agencies to improve decision-making
The Casebook 2024 of the Queensland Ombudsman highlights a range of outcomes achieved through investigations. This is the fourth issue of the annual casebook series that helps to inform the community about the work the institution does for all Queenslanders.
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2024-03-21
Victorian Ombudsman says it's time to fix social housing complaint system
Nearly two years ago, the Victorian Ombudsman Deborah Glass tabled an extensive report into Victoria’s social housing complaint system. On 15 March 2024, the Social housing complaint handling – progress report was tabled, a follow-up on the 17 recommendations in the 2022 report. It notes advances in some areas, but also identifies a lack of clear action from the Victorian Government on much-needed major reforms.
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2024-03-21
Office of The Ombudsman announces results of direct investigation into effectiveness of 1823 in handling complaints and enquiries
On 7 March 2024, the Ombudsman, Ms Winnie Chiu, announced the completion of a direct investigation into the effectiveness of the 1823 service in handling complaints and enquiries, and made 13 recommendations for improvement to the Efficiency Office (“EO”).
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2024-04-18
Cuarenta años defendiendo los derechos de las personas
El Invernadero del parque de la Ciutadella acogió el 16 de abril de 2024 el acto de celebración del cuarenta aniversario de la aprobación de la Ley del Síndic de Greuges de Cataluña. El evento, en el que participaron más de doscientas cincuenta personas, contó con la presencia de numerosas personalidades del país, como el presidente de la Generalitat, la presidenta del Parlamento, varios consejeros, el defensor del pueblo de España, el exsíndic de greuges, Rafael Ribó, y representantes de entidades sociales.