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2023-11-0709. Working Session A: Dwight L. Bishop – Effective Ombudsman services delivery
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2023-11-07
11. Working Session B: Prof. Dr Máté Szabó – Protection of vulnerable groups in Hungary and central Europe
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2023-11-07
12. Working Session B: Prof. Irena Lipowicz – Protection of rights of elderly persons
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2023-11-07
13. Working Session B: Dulcie McCallum – Becoming iterate in disability rights – an Ombudsman response to the paradigm shift
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2023-11-07
14. Working Session B: Prof. Linda Reif - Enhancing the role of Ombudsman institutions in the protection and promotion of the rights of persons with disabilities
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2023-11-07
15. Working Session C: Prof. Andrew Goldsmith – Ensuring robust and resilient oversight under challenging conditions
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2023-11-07
16. Working Session C: Phoebe Sangetari – Leadership codes in small states
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2023-11-07
17. Working Session C: Adv Thuli Madonsela – Investigating Ministers & the impact of the South African “Secrecy Bill”
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2023-11-07
18. Working Session C: Lyn Provost – An Auditor-General’s report on fraud
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2023-11-07
19. Working Session D: Adv. John Walters – The appropriate role of the Ombudsman in protecting human rights; should an Ombudsman pursue becoming a NHRI?
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2023-11-07
21. Working Session D: Roberta Clarke – A protocol for Ombudsman dealing with complaints by female victims of violence
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2023-11-07
24. Plenary Session III: Ann Abraham – Maximising the Ombudsman’s influence, impact and effectiveness in a difficult and constantly changing environment
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2023-11-07
25. Plenary Session III: Nikiforos Diamandouros – Ensuring ethics in public administration. The role of the Ombudsman
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2023-11-07
26. Plenary Session III: Alex F. M. Brenninkmeijer – Traditions in setting standards of good administration: the role of legality in Ombudsman decisions
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2023-11-07
27. Working Session F: Prof. Anita Stuhmcke – Evaluating the effectiveness of an Ombudsman: A riddle, wrapped in a mystery inside an enigma
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2023-11-07
32. Working Session G: David Rutherford – The IASC Operational Guidelines and other tools and learnings that can assist Ombudsman to respond constructively to a natural disaster
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2023-11-07
33. Working Session G: Karen Stevens – The challenges Ombudsmen face when dealing with suddenly displaced communities as a result of natural disaster. The Canterbury earthquakes
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2023-11-07
34. Working Session G: John Taylor – The Ombudsman’s role in the 2008 Cranbourne methane gas disorder & the 2009 Black Saturday bush fires
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2023-11-07
36. Working Session H: Bruce Barbour – Finding the right fit. An Ombudsman and freedom of information
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2023-11-07
37. Plenary Session IV: Mark C.A. Thomson – The role of the Ombudsman in preventing torture and ill-treatment: The OPCAT and beyond