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2018-10-18Serbia - Protector of Citizens - Annual Report 2012 - EN
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2015-06-03
north-america canada ombudsman-of-alberta webpage ombudsman-act
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2018-08-16
OSCE/ODIHR/PRI - Guidance Document on the Nelson Mandela Rules – Implementing the United Nations revised Standard Minimum Rules for the Treatment of Prisoners (August 2018)
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2016-03-21
Defensoría del Pueblo - Buenos Aires - Annual Report 2015 - ES
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2017-10-12
Ombudsman South Australia - Report - Unjust separation of prisoner
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2017-10-11
Ombudsman SA - Investigation into unjust and oppresive separation of prisoner (Feb. 2017)
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2024-03-28Victorian Ombudsman Deborah Glass reflects on her 10-year term
Victorian Ombudsman Deborah Glass reflects on her 10-year term as Victoria’s Ombudsman in a report which is now available. She will shortly come to the end of her 10-year term as Victoria’s Ombudsman.
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2024-03-28
Italy-Argentina: Bilateral Meeting in the Name of Civil Defense
At the Regional Council of Lazio, a meeting took place between Marino Fardelli, Civil Ombudsman of Lazio and President of the Coordination of Italian Civil Ombudsmen, and Walter Domingo Martello, Vice General Civil Ombudsman of the Province of Buenos Aires. The purpose of the meeting was to exchange experiences between the two institutions, and this goal was fully achieved with a commitment to continue in the future.
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2024-03-28
La síndica de greuges de Cataluña entrega al Parlamento el informe anual 2023
La síndica de greuges de Cataluña, Esther Giménez-Salinas, acompañada por el adjunto general, Jaume Saura, ha entregado a la presidenta del Parlamento, Anna Erra, el Informe anual al Parlamento de la institución correspondiente al año 2023.
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2024-03-28
A Patient Safety Strategy for Northern Ireland
Ombudsman Margaret Kelly has called for patients to be given a central role in shaping safety protocols within Northern Ireland's health service. Speaking at a conference on patient safety on 20 March 2024, Ms Kelly asked the Department of Health to take the lead in creating a comprehensive framework that empowers patients and fosters a culture of safety and accountability.
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2024-03-27
Annual report highlights the Office of the Yukon Ombudsman is busier than ever
The Yukon Ombudsman, Information and Privacy Commissioner (IPC), and the Public Interest Disclosure Commissioner (PIDC), Jason Pedlar, has released his first annual report that highlights an increase in cases, quick and effective resolution of files, and opportunities for change to better serve Yukoners.
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2024-03-27
How to tell people they owe the government money – Best practice principles for notifying people about debts
Prompted by the Australian Taxation Office (ATO) re-activating or off-setting very old debts, on 26 March 2024, the Commonwealth Ombudsman, ACT Ombudsman and Inspector-General of Taxation and Taxation Ombudsman published: How to tell people they owe the government money – Best practice principles for notifying people about debts.
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2017-09-20
IOI Secretary General attends HDIM and signs MoU with ODIHR
The IOI Secretary General, Günther Kräuter, attended the Human Dimension Implementation Meeting of the OSCE in Warsaw on 19 September to sign a Memorandum of Understanding with the OSCE’s Office for Democratic Institutions and Human Rights (ODIHR).
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2017-09-08
Organigrama: Junta Directiva del IIO
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2018-09-05
Opcat Report on Whanganui Prison New Zealand August 2018
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2014-02-24
Occasional Paper #16
The office of the Provedor de Justiça in Portugal from the point of view of the Commission for Local Administration in Scotland (1982) Kenneth Bratton A comparisonof the complaint procedure and jurisdiction of the ombudsman offices and structure of local government in Portugal and Scotland. Mr. Bratton is Secretary and Chief Executive to the Commissioner for Local Administration in Scotland.
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2025-10-10
Danish Ombudsman - Thematic report 2024 on Inmates' access to visits and occupation - EN
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2025-10-10
Local prisons should increase focus on the nature of the cell work they offer inmates
In his new thematic report, the Ombudsman focuses on inmates’ access to visits and occupation in the Prison and Probation Service.
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2025-10-10
Ombudsman Quarterly Review – Spring 2025
Kindly click here to read the latest, 49th edition of the New Zealand Ombudsman Quarterly Review, including introductory words by Chief Ombudsman John Allen.
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2021-10-14
Serbia - Protector of Citizens - NPM Report 2020 - EN