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2024-04-26OmbudsPEI inquiry leads to policy change relating to Legal Aid representation in PEI
After receiving complaints from individuals who were denied representation by Legal Aid, an inquiry by OmbudsPEI has resulted in the commitment to create a new internal policy. The policy will ensure fair decisions are made when an application for representation is denied.
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2024-04-26
Rebecca Hilsenrath becomes interim Parliamentary and Health Service Ombudsman
Rebecca Hilsenrath has been appointed interim Parliamentary and Health Service Ombudsman. Rebecca’s appointment follows the departure of Rob Behrens whose seven-year tenure ended in March 2023.
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2024-04-19
Ombudsman concludes Systemic Investigation into motor vehicle confiscation policy of the Police Force of Sint Maarten
Ombudsman Gwendolien Mossel has concluded the Systemic Investigation into the motor vehicle confiscation policy of KPSM. The Final Report was recently submitted to the Minister of Justice.
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2021-04-14
Ombudsman Paul Dubé to receive Ontario Bar Association award for excellence in public sector law
Ontario Ombudsman Paul Dubé has been named this year’s winner of the Ontario Bar Association’s Tom Marshall Award of Excellence for Public Sector Lawyers, honouring his contributions to public sector law in Ontario.
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2024-04-18
Ombudsman saves Toronto man $20,000 in Hydro dispute
Toronto Ombudsman Kwame Addo says Toronto Hydro acted unfairly by holding a property owner responsible for approximately $20,000 worth of repairs to a hydro vault it never told him he owned. Ombudsman Addo launched the investigation after receiving a complaint from Mr. A., who purchased a unit in a Toronto plaza in 1980.
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2024-04-12
Recommendations not implemented: Addressing inconsistencies in pre-retirement leave for detailed public officers
Pursuant to Article 22(4) of the Ombudsman Act, the Parliamentary Ombudsman, Judge Emeritus Joseph Zammit McKeon, submitted two reports to the House of Representatives in relation to two complaints on inconsistencies in pre-retirement leave for detailed Public Officers.
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2020-09-02Public Defender - Human Rights Report 2018 - EN
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2020-09-02
Public Defender - Human Rights Report 2019 - EN
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2020-09-02
Public Defender - Human Rights Report - 2019
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2021-03-29
Ombudsman Hong Kong announces results of investigation into Government’s handling of misconnection of private building sewers to stormwater collection systems
On March 29, the Ombudsman, Ms Winnie Chiu, announced the completion of a direct investigation into the Government’s handling of misconnection of private building sewers to the stormwater collection system (referred to as “sewer misconnection”) and has made eight recommendations for improvement having regard to the inadequacies found on the part of the Buildings Department (BD) and the Environmental Protection Department (EPD).
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2021-03-18
Ombudsman of Hong Kong announces the launch of two direct investigations
On 18 March 2021, the Ombudsman of Hong Kong, Ms Winnie Chiu, announced the launch of two direct investigations to examine the Government’s control of illicit fuelling activities as well as the Civil Aviation Department's regulation of paragliding activities.
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2024-04-04
Taxpayers’ Ombudsperson launches systemic examination into delays in Canada child benefit payments for temporary residents
The Taxpayers’ Ombudsperson, Mr. François Boileau, has opened a systemic examination into issues that could prevent some temporary residents from receiving the Canada child benefit (CCB) in a timely manner.
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2021-03-15
New South Wales Ombudsman - OCHRE Review Report (Oct. 2019) - EN
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2021-03-04
Ombudsman Hong Kong announces investigation results into Government’s mechanism for monitoring vaccines provided by private healthcare facilities
The Ombudsman, Ms Winnie Chiu, today (4 March) announced the completion of a direct investigation into the Government’s mechanism for monitoring vaccines provided by private healthcare facilities (PHFs).
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2014-02-10
Commonwealth Ombudsman - Annual Report 2008/2009 - EN
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2018-02-15
Macao - CCAC - Annual Report 2010 - EN
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2024-03-28
Victorian Ombudsman Deborah Glass reflects on her 10-year term
Victorian Ombudsman Deborah Glass reflects on her 10-year term as Victoria’s Ombudsman in a report which is now available. She will shortly come to the end of her 10-year term as Victoria’s Ombudsman.
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2021-03-02
Citizens right to free and fair elections
With the election period drawing near, the Office draws attention to various developments causing concern with regard to the individual’s right to properly participate in the forthcoming political elections. Some of these developments include village council activities that may be discriminatory or coercive of the individual in their effect; and campaign committees influencing voters’ preference by unscrupulous means including bribery.
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2016-06-16
Annual Report 2015 - Ombudsman's Office of the Republic of Latvia
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2013-06-13
“The Code” - Investigation into response to allegations of excessive use of force against inmates