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2014-10-21Western Australian Ombudsman publishes Annual Report 2013/2014
This report describes the functions and operations of the Ombudsman WesternAustralia for the year ending 30 June 2014.
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2015-02-12
Deadline for applications for regional subsidies extended
Following its call for applications for regional subsidies for the membership year 2014/2015, the IOI decided to extend the deadline for applications, allowing member institutions to turn in their applications for regional subsidies until 27 February 2015.
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2014-10-30
Parliamentary and Health Service Ombudsman publishes summary of investigations
The Parliamentary and Health Service Ombudsman has published 161 summaries of investigations it carried out between April and June this year. The Ombudsman Service investigates complaints about the NHS in England and UK government departments and their agencies, such as the Child Maintenance Service and the DVLA. The published summaries include 35 governmental cases and 126 are healthcare.
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2012-08-16Resolution on Disability Rights - June 2012 EN
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2016-02-05
Commitment to allowing residents in Direct Provision to make complaints to Ombudsman offices welcomed
Ombudsman for Children, Dr Niall Muldoon, and Ombudsman Peter Tyndall have both welcomed the Minister for Justice and Equality’s commitment in principle to allowing asylum seekers living in Direct Provision have their complaints independently examined by their respective Offices.
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2015-03-13
President Walters and Secretary General Kräuter attend 28th annual ICC meeting in Geneva
IOI President John R. Walters and IOI Secretary General Günther Kräuter attended the 28th Annual Meeting of the International Coordinating Committee (ICC) of National Institutions for the Promotion and Protection of Human Rights which was held in Geneva from 11 to 13 March 2015.
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2015-05-20
Ombudsman hospital investigation finds people are afraid to complain
An investigation by Ombudsman Peter Tyndall has found that people are afraid to complain about the care and treatment they receive in hospitals because they are concerned about the repercussions for themselves or their loved ones.
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2014-11-04
Public Services Ombudsman publishes annual health complaints report
The Scottish Public Services Ombudsman, Jim Martin, published the institution's annual complaints report for 2013-14 about the NHS in Scotland.
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2015-05-29
Expulsion of special education needs student
In March Ombudsman Ron Paterson released an opinion under the Ombudsmen Act about an investigation into a decision by a school Board of Trustees to expel a high school student with Aspergers. Following an incident where the year 11 student had threatened to assault a teacher the Board had expelled him for “gross misconduct” that was “a harmful or dangerous example to other students”.
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2015-09-18
Investigation into rehabilitation and reintegration of prisoners in Victoria
A whole-of-government approach focused on reducing offending is a key recommendation of a report tabled by the Victorian Ombudsman.
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2014-10-08
Ombudsman calls for greater transparency and protection for telecommunications customers
The Ombudsman, Soledad Becerril, has sent a study "Telecommunications: citizens’ needs and demands", to the Spanish Parliament which aims to improve the Government's monitoring of the operators' behaviour and transparency in providing the service, pricing, customer service, advertising and contracts.
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2020-06-02
United Nations Human Rights Report 2019
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2014-12-22
APT publishes manual for monitoring immigration detention
Today the use of immigration detention as a migration management tool is on the rise in a large number of countries. The detention of asylum-seekers and migrants represents a growing human rights challenge worldwide. The Association for the Prevention of Torture (APT) therefore produced a practical manual on monitoring immigration detention, which is now available online.
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2015-02-06
Webinar on “Ombudsman Innovations for advancing Open Government” on 17 March 2015
On Tuesday, 17 March 2015, 10 am (Eastern Standard Time) a webinar co-sponsored by the World Bank Governance Global Practice, the Open Government Partnership and the IOI will be held. The Webinare will deal with “Ombudsman Innovations for advancing Open Government” and presenters will include Toronto Ombudsman Fiona Crean and Scottish Ombudsman Jim Martin.
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2015-01-21
Sindh Ombudsman orders Sindh employees social security institution for payment
A complainant approached the Provincial Ombudsman of Sindh stating that a cheque issued by the management of Kulsoom Bai Valika Social Security Institution Hospital towards the supply of some material by her firm was dishonored.
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2015-10-14
Hyderbad Development Authority pays RS.514871 to retired government servant as service dues
Hyderabad Development Authority paid service dues to a retired government employee on the orders of Mr. Asad Ashraf Malik, Provincial Ombudsman Sindh.
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2020-06-02
Reopening of schools for children with disabilities
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2015-04-01
Ombudsman Kräuter welcomes Thai delegation in Vienna
On 26 March 2015 Ombudsman Günther Kräuter welcomed a 30-member delegation from Thailand at the premises of the Austrian Ombudsman Board in Vienna to discuss and exchange information.
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2015-05-21
Case Database
A great demand among members for an electronic platform to facilitate the exchange of experience and best practices with colleagues on an international level led to the incorporation of this online-based case database to the member area of our website.
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2020-05-28
CoE Venice Commission - Compilation of Opinions and Reports on States of Emergencies (April 2020)