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2024-03-21Five unlawfully detained juvenile suspects released from police custody
Five juveniles were apprehended and arrested during the state of emergency period and detained by the Police Fox Unit at a Police Station for the alleged theft of copper wires within the vicinity of the buildings that were burnt down during civil unrest that took place on 10 January 2024. When the Ombudsman Commission learnt of the predicament it intervened on 22 January 2024 and commenced preliminary enquiry at the Police Station.
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2024-03-21New casebook to help public sector agencies to improve decision-making
The Casebook 2024 of the Queensland Ombudsman highlights a range of outcomes achieved through investigations. This is the fourth issue of the annual casebook series that helps to inform the community about the work the institution does for all Queenslanders.
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2024-03-21Victorian Ombudsman says it's time to fix social housing complaint system
Nearly two years ago, the Victorian Ombudsman Deborah Glass tabled an extensive report into Victoria’s social housing complaint system. On 15 March 2024, the Social housing complaint handling – progress report was tabled, a follow-up on the 17 recommendations in the 2022 report. It notes advances in some areas, but also identifies a lack of clear action from the Victorian Government on much-needed major reforms.
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2024-03-21Valeurs et déontologie des Ombudsmans
Lundi 19 mars 2024, plusieurs ombudsmans membres de l’IIO - chapitre européen se sont réunis à Bruxelles dans les locaux du Médiateur fédéral, à l’invitation de Marc Bertrand, Médiateur de la Wallonie et de la Fédération Wallonie-Bruxelles. A l’ordre du jour, la préparation d’un projet de Guide de valeurs et principes de déontologie pour l’Ombudsman qui sera soumis à l’ensemble des Ombudsmans membres Européens de l’IIO.
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2021-05-06Wasted Lives - Time for a better future for younger people in nursing homes
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2024-03-14The Ombudsman announces direct investigation report on “Regulation of Licensed Swimming Pools by Food and Environmental Hygiene Department”
On 7 March 2024, the Ombudsman Ms. Winnie Chiu, held a press conference announcing the results of the direct investigation report on "Regulation of Licenced Swimming Pools by Food and Environmental Hygiene Department".
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2024-03-14A map of automated decision-making in the NSW Public Sector: A special report under section 31 of the Ombudsman Act 1974
On 8 March 2024, the NSW Ombudsman’s report A map of automated decision-making in the NSW Public Sector was tabled in Parliament. The special report under section 31 of the Ombudsman Act 1974 is an initiative by the NSW Ombudsman to increase visibility in the use of automated decision-making systems across the NSW public sector.
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2024-03-14Ombudsman engages Government on farm input subsidy investigation findings
The Office of the Ombudsman has presented to the Ministry of Agriculture, preliminary findings of its Systemic Investigation on the Implementation of the Affordable Inputs Programme for the 2022/23 and 2023/2024 growing seasons. Ombudsman Grace Malera led a team from her Office to interface with Agriculture Minister Sam Kawale, Ministry Officials and others from the Smallholder Fertilizer Revolving Fund of Malawi.
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2024-03-14Bilateral discussion between the Commissioner for Fundamental Rights and the Romanian People’s Advocate
Dr. Ákos Kozma, Commissioner for Fundamental Rights of Hungary, paid an official visit to Bucharest on 18 January 2024, where he had a meeting with the Romanian People’s Advocate, Ms. Renate Weber.
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2024-03-14Su Majestad el Rey entrega el Premio de Derechos Humanos Rey de España
El 13 de marzo de 2024, la asociación mexicana Familiares por Nuestros Desaparecidos de Jalisco (FUNDEJ) recibió de manos de Felipe VI, el IX Premio de Derechos Humanos Rey de España que conceden el Defensor del Pueblo y la Universidad de Alcalá.
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2024-03-14Les 10° et 11° rapports en commission
Après avoir remis officiellement les rapports annuels 2021 et 2022 aux Présidents des Parlements le 24 janvier dernier, il est de tradition que ces rapports soient examinés par les différentes commissions parlementaires. Ce lundi 11 mars, le Médiateur de la Wallonie et de la Fédération Wallonie-Bruxelles, Marc Bertrand, a entamé ce parcours par la commission de la Fonction publique, du Tourisme et du Patrimoine.
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2024-03-14La Defensoría del Pueblo recomendó reformar los procesos de inclusión y discapacidad en el sistema educativo
Los defensores del Pueblo de Santa Fe a/c, Jorge Henn y Gabriel Savino, recomendaron al ministerio de Educación arbitrar los medios necesarios para iniciar un proceso participativo de revisión normativa de la resolución 1290, que establece los modos de intervención de las escuelas inclusivas, en todos sus niveles, dictada en setiembre de 2023, como asimismo la presentación de una propuesta de reforma.
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2024-03-14DPU launches Observatory on Violence Against Women
On Thursday 7 March 2024, the Federal Public Defenders’ Office (DPU) launched the Observatory on Violence Against Women. The Observatory will develop strategies to improve the DPU's actions in relation to all forms of violence and to promote human rights. Also, it will soon be possible to submit complaints through this DPU channel.
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2018-10-05Europe Conference and General Assembly held in Brussels
The European Region of the IOI held its quadrennial Conference and General Assembly in Brussels from 1 – 3 October 2018. On the occasion of its 20th anniversary, the event was hosted by the Federal Ombudsman of Belgium, Catherine De Bruecker and Guido Herman, and their office.
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2022-11-04Fairness in the Income Assistance program
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2020-05-20In just over a month, the Ombudsman has addressed more than 300 issues related to COVID-19
The Human Rights Ombudsman has been closely monitoring the coronavirus disease situation in Slovenian and abroad as well as the measures adopted by the state authorities to contain the epidemic and protect the most vulnerable groups of citizens. Many people have also contacted us via email and the toll-free number raising questions and issues.
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2019-10-01FRA Report - Righst in practice: Access to lawyer in criminal proceedings
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2020-07-15El Síndic se somete a la evaluación de otros ombudsman y hace públicos los resultados obtenidos
El proceso de revisión ha consistido en la evaluación por parte de otros ombudsman de la eficiencia y la eficacia de la institución, la efectividad de los procesos básicos y la calidad de los servicios.
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2025-10-02Ombudswoman opens inquiry concerning the development of EU standards for artificial intelligence
European Ombudswoman Teresa Anjinho has opened an inquiry into how the European Commission ensures transparency, inclusiveness, and accountability in the adoption of harmonised standards for artificial intelligence (AI).
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2025-10-02Defensoría capacita a más de 300 miembros de la comunidad educativa en derechos de niñez y adolescencia
Con el objetivo de promover y proteger los derechos humanos, de las de niñas, niños y adolescentes (NNA), la Defensoría del Pueblo, a través de la dirección de Unidades Especializadas (DUE), llevó cabo en el mes de septiembre cuatro jornadas de capacitación dirigidas a la comunidad educativa que comprende docentes y estudiantes de cuatro centros escolares en la ciudad de Panamá.