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2020-12-15BC Ombudsperson: Complaint Handling Guide – Setting up Effective Complaint Resolution Systems in Public Organizations (Dec. 2020)
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2014-09-17Ombudsman Seeks to Compel the Enforcement of A Court Order
The Commission on Administrative Justice – Kenya’s office of the Ombudsman is seeking to compel the Government of Kenya to pay KES 8 million, approximately $95,000 awarded by a High Court to a torture victim.
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2014-09-17Ombudsman Faults Government Over Housing Tender
The Commission on Administrative Justice (Kenya’s Office of the Ombudsman), Kenya’s Ombudsman has faulted the Government of Kenya for irregularly awarding a tender worth approximately $ 58 million to a Chinese Company.
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2020-12-14Webinar "Covid-19 and the Ombudsperson (Nov. 2020)
On 24 November 2020 the Office of the State Comptroller and Ombudsman of Israel - under the auspices of the IOI - hosted a Webinar on "Covid-19 and the Ombudsperson: Rising to the Challenge of a Pandemic". The entire webinar and all contributions from members across the globe are available here.
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2020-12-1441. Reporte Semanal (5 - 11 diciembre 2020)
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2014-09-11Monitoring of the UN Convention on the Rights of Persons with Disabilities
One of the priorities of the Human Rights Defender is to monitor the implementation of the UN Convention on the Rights of Persons with Disabilities. As a consequence, the ombudsman’s office has asked every county and district in Poland to fill out a survey, which aims at collecting respective data on how local government implements the adherence to the convention.
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2020-12-11The Québec Ombudsman’s Status Report: Covid-19 in CHSLDs during the first wave of the pandemic (Dec. 2020)
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2020-12-11Rapport d’étape du Protecteur du Citoyen: Le Covid-19 dans les CHSLD durant la première vague de la pandemie (Décembre 2020)
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2020-12-10Chief Ombudsman of Turkey re-elected to the post
Mr. Şeref Malkoç has been re-elected as Chief Ombudsman of Turkey by the General Assembly of the Grand National Assembly of Turkey on 11 November 2020. Mr Malkoç, a 60-year-old prominent lawyer and former member of the Parliament, was sworn in on the 1 December 2020 at the Parliament. Performing this duty since 05 December 2016, Mr. Malkoç’s new mandate will be for another four years until 2024.
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2020-12-10Work irregularities of Zaječar Social Welfare Center in case of child sexual abuse
In an investigation initiated upon learning from the media about the sexual abuse of a child from Zaječar, the Protector of Citizens determined that only after the monitoring by the Ministry of Labor, Employment, Veteran and Social Policy did the Zaječar Social Welfare Center react and place the child in a foster family, which was why disciplinary proceedings were initiated against the expert workers.
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2020-12-10Declaración institucional del Ararteko con motivo del día internacional de los derechos humanos
Como cada 10 de diciembre, el Ararteko conmemora el Día Internacional de los Derechos Humanos e invita a la ciudadanía y a las administraciones públicas vascas a sumarse a la celebración y a renovar su compromiso con la Declaración.
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2020-12-10Webinar on health monitoring in places of detention
DIGNITY – Danish Institute against Torture invites you to join a webinar on monitoring health in places of detention, which includes the launch of the DIGNITY Health Monitoring Manual. The webinar will take place on Wednesday 13 January 2021. Online registration is now open.
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2020-12-10DIGNITY Webinar on Health Monitoring - Invitation
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2014-09-03Health sector needs to step to the plate on sepsis, says Parliamentary and Health Service Ombudsman Julie Mellor
Thousands of people are still dying each year from sepsis because not enough improvements have been made by the NHS, according to the Parliamentary and Health Service Ombudsman Julie Mellor.
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2020-12-07Ombudsman Hong Kong probes into management and effectiveness of waste separation bins
On 30 November, Ombudsman Ms Winnie Chiu announced the launch of a direct investigation to examine the management of waste separation bins by the Environment Bureau and the Environmental Protection Department (EPD), and the effectiveness of the relevant programme.
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2020-12-07Ombudsman supports request of transferral of LGBTI person convicted abroad
In a recent report Commissioner for Administration and Protection of Human Rights (Ombudsman), Maria Stylianou-Lottides, has urged the Justice Ministry to look into speeding up actions to support a transfer request from a member of the LGBTI community to serve out the remainder of their prison term in Nicosia prisons.
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2020-12-04Ombudsman Hong Kong commends public organisation for positive complaint handling
The Ombudsman of Hong Kong, China, Ms Winnie CHIU, hosted the Presentation Ceremony of The Ombudsman's Awards online on 4 December 2020. The Awards are to commend the public organisations and officer for their exemplary performance in complaint handling and customer services.
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2020-12-04Ombudsman for Bermuda participates in interview cycle on “Gutsy Leadership”
The Coepio Foundation presents a cycle of interviews on “Gutsy Leadership”. Within this interview cycle, Coepio presents women leaders and their fight for human rights. The next session, which will take place on 9 December 2020, will feature Ms Victoria Pearman, the Ombudsman for Bermuda and Regional President of the IOI’s Caribbean & Latin American Region.
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2020-12-04Ombudsman de l'Ontario - Communiqué de presse
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2020-12-04Ontario Ombudsman - Press Release