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2022-09-08Dealing fairly with unreasonable conduct by complainants
The Alberta Ombudsman has developed a guide to assist public authorities in managing unreasonable complainant conduct fairly and determining when it may be appropriate to restrict communication.
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2022-09-08SAVE THE DATE - Ombuds Day 2022 - UN Resolution Venice Principles OR Tambo Declaration - Webinar
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2022-09-08
Alberta Ombudsman - Guide - Dealing Fairly with Unreasonable Conduct by Complainants
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2018-02-27
Cases of persons with mental illness placed in prison show system-related problem
Polish Human Rights Commissioner Adam Bodnar presented a report on a two-year survey conducted by his office and stated that cases of persons with mental illness or significant degree of intellectual disability, placed in prisons, are not a coincidence but a reflection of a system–related problem.
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2022-09-07
COVID complaints to NSW Ombudsman increased in the second year of the pandemic
In a report tabled in Parliament, The COVID-19 pandemic: second report, NSW Ombudsman Paul Miller has looked back on complaints received by the Ombudsman since his March 2021 report on the COVID pandemic.
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2022-09-07
Ombudsman's Office issued written request for clarification
The Ombudsman's Office issued a written request for a clarification regarding a complaint in which a man's civil status has been disposed, and therefore he is no longer registered in the civil registry and according to his identity card, counts as an immigrant who is officially ineligible to apply for Thai citizenship.
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2022-09-06
La Défenseure des droits alerte sur l’accès à l’éducation des enfants en situation de handicap
À quelques jours de la rentrée scolaire, la Défenseure des droits, Claire Hédon, publie un rapport « L’accompagnement humain des élèves en situation de handicap » et propose 10 recommandations permettant d’instaurer une école réellement inclusive et sans discrimination.
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2022-09-06
Councils cannot allow multiple care home contracts to run in tandem
The Local Government and Social Care Ombudsman is cautioning councils against allowing the care homes they work with to have subsidiary contracts with clients following a complaint about Leeds City Council.
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2022-09-06
36. Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” (del 26 de agosto al 1 de septiembre de 2022)
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2012-09-27
New Zealand - Annual Report 2010/2011 EN
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2018-02-22
Taxpayers’ Ombudsman 2016-2017 Annual Report tabled in Parliament
"Fairness: A right, not a privilege" is the theme of this year’s report. It addresses the issue of fairness and how it applies to the Canada Revenue Agency’s (CRA) delivery of service to taxpayers, and how the Ombudsman continues to help the CRA improve its service to taxpayers.
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2018-02-15
Macao - CCAC - Annual Report 2012 - EN
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2018-02-20
Ombudsman rules complaint of marketplace vendors against removal of kiosks founded
The Ombudsman considered a complaint filed by a group of thirty Marketplace Vendors founded and ruled that the standards of Reason, Active and adequate information provision, and Reasonableness and proportionality have been violated. The vendors had informed the Ombudsman that they were negatively affected by the decision of the Minister of Tourism, Economic Affairs, Traffic and Telecommunication (Minister TEATT) to breakdown and remove all Kiosks in Philipsburg.
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2018-02-20
El Síndic alerta del riesgo de normalizar la regresión de derechos y pide respeto a los cargos políticos
El síndic de greuges de Cataluña, Rafael Ribó, ha entregado este viernes 9 de febrero al presidente del Parlamento, Roger Torrent, el Informe al Parlamento 2017. En total, ha recibido más de 10.000 quejas, ha abierto 281 actuaciones de oficio y ha incidido directamente en más de 60.000 personas.
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2022-09-02
OCR - Annual Report 2021 - 2022
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2021-06-28
Defensor del Pueblo - Informe anual 2020 - Volumen I. Informe de gestión - ES
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2021-06-28
Defensor del Pueblo - Informe Anual - 2020 - ES
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2012-04-04
New Zealand - Annual Report 2006/2007 EN
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2022-08-31
International Conference on the rights of Older persons and the role of the Ombudsman
The Office of the Public Defender (Ombudsman) of Georgia and the Association of Mediterranean Ombudsmen (AOM) are organizing an International Conference on “The Rights of Older Persons and Role of Ombudsman and Mediator Institutions”, which will take place on 27 September 2022, in Tbilisi, Georgia and online.
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2022-08-31
Webinar on sectoral Ombudsman - video link and presentations
On 23 August 2022 the African Ombudsman Research Centre (AORC) hosted a webinar to showcase sectoral Ombudsman. A video recording and speaker presentations are now available online.