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2024-05-03Inmate phone policy at Provincial Correctional Centre sees revamp following complaints made to OmbudsPEI
Inmates at PEI’s Provincial Correctional Centre will have more access to telephone services following an inquiry into multiple complaints received by OmbudsPEI. PCC’s telephone policy will no longer limit inmates to a small list of approved telephone contacts.
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2024-05-03
ACRC advocates for easier access to residence in public rental housing for day laborers at small-scale construction sites
The Anti-Corruption and Civil Rights Commission recommended the Ministry of Land, Infrastructure, and Transport to include day laborers at construction sites in the list of those eligible for additional points when selecting tenants of public rental housing in cases where they have worked as day laborers in the construction industry for at least one year, even if they have not put money aside for a deductible fund.
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2024-05-03
Ombudsman tables report “Revenue NSW – The lawfulness of its garnishee order process” in Parliament
The Ombudsman’s special report Revenue NSW – The lawfulness of its garnishee order process has been tabled in Parliament today. The report follows the Ombudsman’s investigation of Revenue NSW’s conduct in administering its garnishee order system to recover unpaid fines and other debts due to the State.
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2024-05-03
Banking Mohtasib Ombudsman provides relief of over Rs. 1.26 bilion to banking customers in 2023
The Institution of the Banking Mohtasib Pakistan (BMP) has provided relief amounting to Rs 1.26 billion to the Banking Customers by disposing of 25,493 complaints against commercial banks during the calendar year 2023.
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2024-05-03
Office of the Ombudsman publishes Guide on human rights approach to complaint handling
The Office of the Ombudsman in Ireland has recently introduced a Human Rights-based approach to Ombudsman complaint handling. The Office has also developed a guide: ‘Human Rights: A guide for Ombudsman staff when investigating complaints’. The project was financed by the IOI as part of its Regional subsidy programme.
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2024-05-03
La CDHCM dice que la filtración de imágenes e información sensible con motivo de feminicidios constituye violencia institucional y debe ser erradicada
En el caso particular de feminicidio, desde 2019 la Comisión de Derechos Humanos de la Ciudad de México (CDHCM) ha reiterado su llamado a emprender acciones urgentes para evitar la filtración de información sobre la investigación o la víctima a los medios de comunicación. Se cuenta con el registro de que la exhibición de información personal sucede en al menos 30% de los casos.
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2024-05-03
PDH participa en reunión de Instancia de Análisis para la Protección de Defensoras y Defensores de los Derechos Humanos
El Procurador de los Derechos Humanos (PDH), doctor Alejandro Córdova, participó en una reunión de la Instancia de Análisis para la Protección de Defensoras y Defensores de los Derechos Humanos, en la cual se presentó, por parte de autoridades en materia de seguridad ciudadana, el contexto y objetivos de la actividad.
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2024-05-03
BC Ombudsperson sees youth in custody at risk due to ministry inaction
The BC Ombudsperson has identified a serious lack of progress by the Ministry of Children and Family Development on a 2021 Ombudsperson report with troubling findings about separate confinement of youth in custody centres. “The ministry’s inaction continues to expose vulnerable youth in its care to the risk of significant harm from separate confinement, especially Indigenous youth,” said Ombudsperson Jay Chalke.
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2024-05-03
El ruido afecta a derechos fundamentales como el derecho a la intimidad y a la inviolabilidad del domicilio
En la Semana Sin Ruido, la institución del Síndic de Greuges de Catalunya recuerda la importancia del derecho al descanso. La mediación puede ser una buena herramienta para resolver conflictos en este ámbito.
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2023-11-15victorian-ombudsman-organisational-chart-2021
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2023-11-07
58. Working Session M: Alhagie Sowe – Decentralisation and sensitisation in the face of financial constraints
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2024-04-26
Public Defender’s 9th Special Report on Equality
On April 22, 2024, the Public Defender of Georgia presented the 9th annual report on the situation of equality. The report provides an overview of the obstacles faced by women, persons with disabilities, representatives of religious and ethnic minorities, members of the LGBTIQ+ community and other vulnerable groups in terms of the realization of the right to equality in various fields during 2023. The report also provides information about the activities carried out and decisions made by the Public Defender of Georgia for the protection of the right to equality.
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2024-04-26
OmbudsPEI inquiry leads to policy change relating to Legal Aid representation in PEI
After receiving complaints from individuals who were denied representation by Legal Aid, an inquiry by OmbudsPEI has resulted in the commitment to create a new internal policy. The policy will ensure fair decisions are made when an application for representation is denied.
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2024-04-26
The Greek Ombudsman publishes new report on the challenges of migratory flows and refugee protection
The Greek Ombudsmn published a new report on the challenges of migratory flows and refugee protection. It focuses on the conditions and administrative procedures for the reception of applicants for international protection and is based on reports from on-site inspections at Controlled Access Facilities for Temporary Accommodation of Asylum Seekers, carried out by Senior Investigators of the Greek Ombudsman.
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2024-04-26
Rebecca Hilsenrath becomes interim Parliamentary and Health Service Ombudsman
Rebecca Hilsenrath has been appointed interim Parliamentary and Health Service Ombudsman. Rebecca’s appointment follows the departure of Rob Behrens whose seven-year tenure ended in March 2023.
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2024-04-26
Further details regarding the opening ceremony and call to register for breakout sessions at the IOI World Conference
The Host of the IOI World Conference is proud to announce that the 13th IOI World Conference will be opened by His Majesty King Willem Alexander on Wednesday 15 May. The opening ceremony will include the future generation and a celebrated Dutch key note speaker.
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2023-11-15
Ombudsman of the State of Iowa - Annual Report 2022 - EN
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2023-11-07
22. Working Session E: Karen Finnegan – The evolving FOI culture in the U.S.
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2024-04-19
Ombudsman concludes Systemic Investigation into motor vehicle confiscation policy of the Police Force of Sint Maarten
Ombudsman Gwendolien Mossel has concluded the Systemic Investigation into the motor vehicle confiscation policy of KPSM. The Final Report was recently submitted to the Minister of Justice.
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2024-04-19
Staffs home refuses to refund care costs following Ombudsman investigation
A Staffordshire care provider has refused to refund a man’s estate after the Local Government and Social Care Ombudsman found it put too restrictive care in place for the last nine months of his life.