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2016-09-01Victorian Ombudsman tables good practice guide for public sector agencies
“Victorian public sector agencies should welcome complaints from members of the public as free feedback that can help them improve their service”, Victorian Ombudsman Deborah Glass said.
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2015-12-22
14th Asian Ombudsman Association (AOA) Conference and 17th AOA Board of Directors’ Meeting
The 14th Asian Ombudsman Association (AOA) Conference and General Assembly Meeting together with the 17th AOA Board of Directors Meeting were hosted by the Honourable Federal Ombudsman of Pakistan, H.E. Mr. M. Salman Faruqui on 24 & 25 November 2015 in Islamabad.
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2015-05-07
Catalan Ombudsman publishes monthly Newsletter
In the May 2015 Newsletter, among other topics, the Catalan Ombudsman requests the European bodies to fight against the failure in guaranteeing the rights of the LGBTI community. In regard of the Crisis in the Mediterranean Sea, the Catalan Ombudsman urges the public authorities to act.
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2016-01-22
Ombudsman welcomes report on role and remit of an Ombudsman
Ombudsman Peter Tyndall has welcomed today’s report of the Joint Oireachtas Committee on Public Service Oversight and Petitions (PSOP) on the “Role and Remit of an Ombudsman”.
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2016-06-13
Council of Europe Commissioner for Human Rights issue paper on migrant integration
Nils Muižnieks, Council of Europe Commissioner for Human Rights released a report on migrant integration with the view to provide guidance to governments and parliaments to design and implement successful integration policies. It highlights the European standards which govern this field and sets forth a number of concrete recommendations to ease migrants’ integration.
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2021-07-21Compte rendu de décisions – Réunion 26 mai 2021 du Conseil d’administration (par voie électronique)
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2020-12-22
Commissioner for Fundamental Rights - NPM Report - 2019 - EN
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2015-10-15
Growing demand for Ombudsman’s services, report shows
In Dame Beverley Wakem’s last full year in office as Chief Ombudsman, the public has shown increasing confidence in seeking independent redress through the Office of the Ombudsman.
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2015-12-02
Ombudsman`s Speech on Developing Advocacy Services to Oireachtas Health and Children Committee
Irish Ombudsman and Second Vice-President of the International Ombudsman Institute, Peter Tyndall, was invited before the Irish Parliament to give his views on developing advocacy services to improve patient safety and standards in the health service.
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2021-02-24
Defensor del Pueblo Europeo - Informe Anual 2016
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2021-02-24
Médiateur européen - Rapport annuel 2019
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2021-02-24
Defensor del Pueblo Europeo - Informe Anual 2018
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2015-09-24
Board of Directors holds annual meeting in Namibia
The IOI Board of Directors held its annual meeting in Windhoek from 21 to 23 September 2015. The Office of IOI President and Namibia Ombudsman John R. Walters hosted this event and welcomed the members of the Board in Namibia.
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2015-10-27
August-September Information Bulletin, 2015
The Public Defender presented a combined bulletin of August and September. The document reviews Public Defender’s recommendations and proposals, which were submitted to the relevant agencies for further response, as well as Public Defender’s public statements on the issues of particular importance in terms of protection of human rights.
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2021-05-31
Webinar on Systemic Investigations - Order of Proceedings
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2021-07-21
Resumen de las decisiones – Reunión 26 de mayo de 2021 de la Junta Directiva (por médios electrónicos)
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2016-03-10
Ombudsman Juris Jansons re-elected
Mr Juris Jansons, whose term as the present Ombudsman of the Republic of Latvia will expire on 16 March 2016 has been re-elected as Latvian Ombudsman for another term of five years.
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2015-10-21
Maya Manolova takes office as national ombudsman
On 20 October 2015 Maya Manolova assumed office as the new national Ombudsman of Bulgaria. Ms Manolova, a former Member of Parliament with the Bulgarian Socialist Party, was elected as the new Ombudsman at the end of July 2015 and will follow former Ombudsman Konstantin Penchev.
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2015-10-22
Public Protector to ask Government for urgent intervention in Mamelodi Hospital
Public Protector Adv. Thuli Madonsela met with the management of Mamelodi Regional Hospital and conducted an inspection in loco following media reports about the appalling state of patient care at the hospital.
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2016-05-03
Public Services Ombudsman for Wales publishes quarterly Casebook and Code of Conduct Casebook
The Public Services Ombudsman for Wales published its quarterly Casebook and Code of Conduct Casebook.