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2022-11-18Citizens’ Ombudsman Commission of Seoul Metropolitan Government held panel discussion on how to reinforce the rights of the people
The Seoul Metropolitan Government held a ‘Panel Discussion on the Performance and Direction of the Citizens’ Ombudsman Commission’ on October 20, 2022 to look at the performance of the Citizens’ Ombudsman Commission and the plans on the direction of improving the rights of the people.
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2022-11-18Seoul Metropolitan Government Citizens' Ombudsman Commission - Press Release
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2022-11-18
Commissioner for Human Rights (Ombudsman) of the Republic of Azerbaijan - Weekly Newsletter - 01-14 November
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2022-11-17
Public Defender publishes update about activities
The Office of the Public Defender (Ombudsman) of Georgia shares an update about its main activities in the month of October and November.
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2018-06-14
Victorian Ombudsman tables report on poor communication and delay exacerbated distress of taxi licence holders
Taxi and hire car licence holders were given the “bureaucratic run-around” when seeking payments from the Fairness Fund set up by the state government to provide them prompt financial assistance, the Victorian Ombudsman has found. Tabling her Investigation into the administration of the Fairness Fund for taxi and hire car licence holders in the Victorian Parliament today, Ombudsman Deborah Glass said the Department of Economic Development, Jobs, Transport and Resources had executed its management of the Fund poorly.
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2016-01-22
Norway - Annual Report 2011 (Summary) EN
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2018-06-13
La Defensoría de NnyA firmó un convenio para la creación de un espacio de atención territorial en B°La Cerámica
La Defensoría de Niñas, Niños y Adolescentes (NnyA) de Santa Fe y la Asociación Aldeas Infantiles de Rosario firmaron un convenio para la creación de un espacio de atención territorial en B°La Cerámica. Esta iniciativa tiene como finalidad asumir una atención descentralizada y cercana a los contextos de las niñas, niños y adolescentes y sus familias.
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2022-11-15
Ombudsman publishes special report on rights of persons with disabilities
The Greek Ombudsman published on 7th November a Special Report on Rights of Persons with Disabilities. This is the third of its kind since the assignment to the Ombudsman of the special mandate for the external, independent monitoring of the implementation of the UN Convention on the Rights of Persons with Disabilities.
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2022-11-15
Ombudsman defends investment on training of staff belonging to Portuguese Language Countries Community
Ombudsman Antónia Florbela Rocha Araújo defended training and technical capacity building of staff belonging to the Portuguese Language Countries Community (CPLP) as a priority, to ensure that institutions, such as the Ombudsman's office can provide a better quality service to citizens.
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2022-11-15
IOI Annual Report 2020/2021 (EN / FR / ES)
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2018-06-12
Lamberto presentará este miercoles las oficinas móviles de la Defensoría del Pueblo
El defensor del Pueblo de la provincia de Santa Fe, Raúl Lamberto, presentará este miércoles a las 8.15 en la plaza Pringles de la ciudad de Rosario (Córdoba entre Roca y Rioja) dos vehículos con los que la institución comenzará a realizar atención a la ciudadanía de manera itinerante por barrios y localidades de toda la provincia de Santa Fe. Los móviles cuentan con todo lo necesario para que profesionales de la Defensoría se desplacen hasta diferentes puntos para escuchar y responder los planteos de los ciudadanos, acercando de esta manera el organismo a todos los santafesinos.
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2018-06-11
Ontario Ombudsman offers special IOI rate for November SYT training
The Ontario Ombudsman has opened registration for "Sharpening Your Teeth: Advanced Investigative Training for Administrative Watchdogs” training course, and is offering a special rate for IOI members. Register today by emailing training@ombudsman.on.ca. The course takes place November 5-7, 2018, in Toronto, Ontario and covers investigation planning, interviewing, assessing evidence, report writing, and using digital and social media tools to conduct and publicize an investigation.
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2018-06-11
Condenan a cuatro funcionarios penitenciarios por el incendio que provocó la muerte de dos detenidos
Fueron condenados a la pena de dos años de prisión en suspenso, acusados por el delito de homicidio culposo agravado. Es la única sentencia contra funcionarios penitenciarios federales por la muerte de personas detenidas recaída en los años recientes, y la primera en la que este organismo participó como querellante.
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2018-06-11
Ombudsman Hong Kong holds seminar on Hong Kong’s postal services
The Office of The Ombudsman held a seminar on June 7 on the Hong Kong’s postal services at the Central Mail Centre (CMC), with around 40 Advisers of the Office and Justices of the Peace (JPs) present.
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2018-06-11
Homeless family left in crowded conditions while council delayed making decision
A mother and her five children were accommodated in a damp and mouldy single bedroom, too small for the number of people, by Ealing council while it took too long to decide their homelessness status. A Local Government and Social Care Ombudsman investigation found the council’s delays added three months onto a six month stay in the unsuitable accommodation.
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2018-06-11
Discussing EU’s role towards the Sustainable Development Goals
The European Union Agency for Fundamental Rights (FRA) took part in the conference ‘SDGs, Climate and the Future of Europe’ on 31 May in Milan, organised by the Italian Alliance for Sustainable Development. The meeting discussed the key role that the EU can play towards advancing the 2030 agenda and will feed into a European Commission reflection paper on the subject.
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2022-11-14
Launch of new video portal
In our increasingly digitalized and connected world, electronic content has become available on a more frequent basis. The International Ombudsman Institute (IOI) is therefore proud to launch the IOI Video Portal; a new tool to share Ombudsman-related video content with members and interested third parties.
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2022-11-14
46. Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” (del 4 al 10 de noviembre de 2022)
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2018-06-08
Best Practice Paper on securing effective change
The 2nd issue of the IOI’s Best Practice Paper series deals with the question of how to secure effective change. It draws on the experience of IOI member institutions and highlights ways of working that are most likely to bring about a successful outcome and make recommendations that result in sustainable improvements to public administration.
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2018-06-07
Victorian Ombudsman to re-investigate insurers’ handling of workers compensation claims and WorkSafe oversight
Victorian Ombudsman Deborah Glass has begun a follow up investigation to her previous Investigation into the management of complex workers compensation claims and WorkSafe oversight. In that 2016 investigation, she found that Victoria’s workers compensation scheme had failed some particularly vulnerable people.