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2020-06-17foundation-low-regulation
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2021-05-06Skúli Magnússon elected new Parliamentary Ombudsman of Iceland
On April 26, the Althingi, the Parliament of Iceland, elected Skúli Magnússon, President of the District Court of Reykjavik, as the Parliamentary Ombudsman.
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2024-08-29
Report on Townsville’s Cleveland Youth Detention Centre released
The Cleveland Youth Detention Centre inspection report: Focus on separation due to staff shortages, prepared by the Inspector of Detention Services, was tabled by the Honourable Curtis Pitt MP, Speaker of the Queensland Parliament on Tuesday 27 August 2024. The report by Queensland Ombudsman, Mr Anthony Reilly makes 15 recommendations for improvement at the Cleveland Youth Detention Centre on issues including staffing levels, approval processes for separations and the provision of basic facilities in separation rooms and holding cells.
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2024-08-29
Visita a Fundación Elkarte para conocer los desafíos en la formación de personas vulnerables
El Defensor del Pueblo de Navarra-Nafarroako Arartekoa, Patxi Vera, se trasladó el 27 de agosto 2024 a la sede de Fundación Elkarte, en Pamplona, donde mantuvo un encuentro con sus responsables. Fundación Elkarte tiene como principal propósito la promoción social de personas vulnerables, en línea con los Objetivos de Desarrollo Sostenible (ODS) relacionados con la pobreza, la educación y el trabajo inclusivo.
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2024-08-29
Reminder - 2-day Training Seminar: “AI and decision-making processes, compliance with the rights of individuals”
The International Ombudsman Institute (IOI) and the Office of the Chancellor of Justice of Estonia in collaboration with the e-Governance Academy (eGA) invites you to participate in a 2-day training seminar on Artificial Intelligence (AI) in Tallinn, Estonia on October 15–16, 2024. Kindly also consult this reminder for information on the e-learning platform, which is part of this project and which will be open for participants and others interested in the materials. The deadline for application is Friday, 13 September 2024.
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2024-08-28
Bocanda: Séance de Travail du Médiateur Délégué à N’Zekrézessou
Le jeudi 22 août 2024, Monsieur Kla Konan, Médiateur Délégué du N’Zi, de l’Iffou et du Moronou, accompagné des membres de sa délégation composée de Nanan Tangoua 2, président du comité de veille et de suivi de la situation de la cohésion sociale de Bocanda et chef du village d’Abéhanou, ainsi que Madame Mia N’guessan Charlotte, son assistante, ont séjourné dans la sous-préfecture de N’Zekrézessou (département de Bocanda). Cette sortie est la deuxième relative aux activités de renforcement de la proximité avec le corps préfectoral et les populations des différentes sous-préfectures de son ressort territorial.
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2020-11-05
Continuing Healthcare- Getting it right first time
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2021-04-30
AOC Violates ICCPR by not Separating Defendants from Prisoners in Detention; CY Urges Improvement
In order to solve prison overcrowding, the Agency of Corrections (AOC) put accused persons, who are presumed innocent, in the branch prisons of non-prison correction agencies, leading to worse detention conditions than those of actual inmates and violating the International Covenant on Civil and Political Rights (ICCPR), which states that untried persons should be separated from convicted detainees. Therefore, the CY has urged the AOC to review the situation and make improvements.
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2024-08-23
Webinar Celebrating Women's Month - Ensuring Gender Equity: The Role of the Ombudsman
Join the African Ombudsman Research Centre (AORC), the research and training arm of the African Ombudsman and Mediators' Association (AOMA) for the thought-provoking webinar on "Webinar Celebrating Women's Month - Ensuring Gender Equity: The Role of the Ombudsman" on Tuesday, 27 August 2024, at 10 am (GMT+2), organised in collaboration with the International Ombudsman Institute. The Program is now available.
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2024-08-23
Día Internacional de la Lucha por los Derechos Humanos y la Dignidad de las Poblaciones Callejeras
Del 2018 a la fecha, la Comisión de Derechos Humanos de la Ciudad de México (CDHCM) ha registrado 224 quejas y ha emitido tres Recomendaciones donde se visibilizan casos de la discriminación, así como la Recomendación General 01/2021 con el propósito de atender problemáticas estructurales que padecen. En 2024 este Organismo presentó el Informe Temático: Derechos humanos de las personas en situación de calle de la Ciudad de México.
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2024-08-23
Defensoría del Pueblo inicia supervisión a 79 residencias estudiantiles ubicadas principalmente en regiones amazónicas del país
A raíz de las denuncias por violencia sexual contra niños y adolescentes indígenas awajún, la Defensoría del Pueblo inicia el 19 de agosto de 2024 una supervisión a 79 instituciones educativas públicas que implementan el modelo de servicio educativo de secundaria con residencia estudiantil, las mismas que se ubican mayormente en regiones amazónicas del país. El objetivo de la supervisión será verificar las condiciones de acceso, permanencia y logro de aprendizajes, así como las condiciones en que viven los estudiantes y las medidas que se han adoptado para proteger su integridad.
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2024-08-22
Canada Revenue Agency contact centres hours are now extended after Taxpayers' Ombudsperson's request to give taxpayers equal access across Canada
The Taxpayers’ Ombudsperson, Mr. François Boileau, made a service improvement request to the Canada Revenue Agency (CRA) in March 2024, asking it to make changes to prevent an issue blocking callers from reaching the CRA during its contact centres’ regular hours of service.
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2024-08-22
Réaction au projet de Règlement modifiant le Règlement sur l’aide aux personnes et aux familles
Le 16 août 2024, le protecteur du citoyen, M. Marc-André Dowd, a transmis une lettre à la ministre responsable de la Solidarité sociale et de l’Action communautaire, Mme Chantal Rouleau. Il y commente le projet de Règlement modifiant le Règlement sur l’aide aux personnes et aux familles. Le but du projet de loi est d’instaurer un supplément à la prestation équivalant à 10 % des revenus de travail qui dépassent le montant permis sans diminution de la prestation.
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2024-08-22
Ombudsman finds Department of Home Affairs needs to improve refunds process for parent visas
After receiving complaints about the Department of Home Affairs’ application of refund provisions relating to Visa Application Charges, the Commonwealth Ombudsman, Iain Anderson, has published his investigation report on the matter, ‘Righting Refunds’ on 13 August 2024.
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2024-08-22
Ombudsman presents the Forensic Disability Service – second report
The Queensland Ombudsman’s report, Forensic Disability Service – second report: A review of the implementation of recommendations made in the 2019 Forensic Disability Service report, was tabled by the Honourable Curtis Pitt MP, Speaker of the Queensland Parliament on Tuesday 13 August 2024.
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2024-08-22
NSW Ombudsman’s special report Investigation into inmate discipline in NSW correctional centres, tabled in Parliament
The NSW Ombudsman has tabled a special report titled Investigation into inmate discipline in NSW correctional centres in Parliament on 21 August 2024. The report follows an investigation involving a systemic examination of how inmate discipline is managed across all correctional centres. The inmate disciplinary system deals with inmates who are alleged to have committed a ‘correctional centre offence’ while in custody.
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2020-09-29
Dia nacional de los derechos de ninos ninas y adolescentes
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2020-12-16
Actuaciones ante la pandemia de covid-19
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2024-08-16
Ombudsman for Children’s Office publishes “Tomorrow Starts with Us” children’s survey
The Ombudsman for Children’s Office (OCO) commissioned "Tomorrow Starts with Us", a survey carried out with Amárach Research to mark the OCO’s 20th Anniversary. The cost of living, mental health services and future housing needs are the top three concerns for over 1,000 secondary school students who took part in the survey.
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2020-11-18
Principes sur la protection et la promotion de l’institution du médiateur adoptés par la Commission de Venise (“Principes de Venise”)