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2015-11-04Receiving and assessing complaints
How complaints are received and assessed can vary depending on a number of factors, including the jurisdiction of the Ombudsman, the agencies and other parties involved, the actions that the complainant has already taken, and the complainant’s desired intended outcome.
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2016-06-20
Québec Ombudsman tabled report on private senior’s residences
In a special report released on June 16, 2016, the Québec Ombudsman shed light on the difficulties tenants in private seniors’ residences experience in having their rights upheld when they have to face off against the owner in court. It issued seven recommendations aimed at giving these seniors a fair chance to defend their rights.
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2016-02-01
Victorian Ombudsman files application in Supreme Court
The Victorian Ombudsman has filed an application seeking a determination by the Supreme Court as to whether she has jurisdiction to investigate a recent referral from the Legislative Council.
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2021-02-18kp-ombudsman-act-2010-amended
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2021-02-18
kp-ombudsman-act-2010-amended
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2021-02-26
ACRC will turn People's Ideas into institutional improvement
An idea for institutional improvement on People's Idea Box with many likes and responds will be reflected in institutional improvement or policy suggestion process.
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2021-02-24
Council to apologise to pupil left without a school for more than a year
Leicestershire County Council has agreed to apologise and pay a teenager £7,200 after it left her without a school place for nearly 14 months at a critical time in her education.
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2015-11-06
Ombudsman’s office marks 40 years of helping citizens, improving governance
The Office of the Ontario Ombudsman celebrated 40 years of helping citizens resolve issues with the provincial government on 30 October 2015. The occasion comes as the office embarks on an historic expansion of its mandate – something the first Ombudsman began calling for in 1975.
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2016-07-01
Ontario Ombudsman urges province to ensure police are trained in de-escalation
Ontario Ombudsman Paul Dubé today called on the Ministry of Community Safety and Correctional Services to save lives by requiring police across the province to use de-escalation techniques in conflict situations before resorting to lethal force.
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2016-01-29
Commissioner Bodnar gives interview to Onet
“Some representatives of the authorities openly say that they do not respect the Constitution. I find it particularly dangerous. No one has done anything like this in Poland since the transformation in 1989” – The Polish Commissioner for Human Rights, Dr. Adam Bodnar, told Onet.
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2016-05-11
Government appoints Nova Scotia's new ombudsman
On 10 May 2016 the province announced that after a competitive recruitment process, William (Bill) Smith will become Nova Scotia's new ombudsman. The appointment is effective June 1, 2016.
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2016-01-28
FRA publishes first monthly update on fundamental rights and migration
As refugees, asylum seekers and migrants continue to risk their lives to reach the EU, FRA will be publishing a monthly overview of the fundamental rights situation in the Member States that have seen the greatest numbers arriving in or passing through their territory.
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2021-03-19
Reparation for crimes against humanity - Webinar Flyer (EN)
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2021-05-19
Defensor del Pueblo Europeo - Informe Anual 2020
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2016-05-31
FRA publishes Fundamental Rights Report 2016
On 30 May, the European Union Agency for Fundamental Rights (FRA) published its Fundamental Rights Report 2016. The report examines challenges and achievements while also proposing measures to ensure fundamental rights are respected.
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2016-03-25
Toronto Ombudsman releases annual report 2015
Toronto – March 24th, 2016 - Toronto’s Interim Ombudsman says 2015 was a year of wide-spread recognition for the work the office is doing.
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2015-11-10
November edition of Ombudsman Newsletter
The Office of the Ethiopian Institution of the Ombudsman (EOI) launched the November issue of its regular newsletter, which can now be accessed here.
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2015-11-16
NSW Ombudsman Annual Report 2014-2015
The Acting Ombudsman has today tabled his Annual Report for 2014-2015. The report outlines the work of the Office for the year, including its complaint handling and systemic work. This year, the Ombudsman received 40,306 complaints and notifications. The Office further continued to develop and refine its approach to identifying and responding to systemic issues identified across its jurisdiction.
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2021-12-20
49. Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” (10 al 16 de diciembre de 2021)
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2016-05-27
Public Services Ombudsman for Wales Issues Special Report
The Public Services Ombudsman for Wales has issued a “special report” against a Welsh Health Board for the first time ever after it failed to carry out recommendations it previously agreed to.