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2022-02-01Call for participation - Comparative study: “Digitalization of public services and the role of Ombudsman”
The University of Applied Sciences Vienna (FH Campus Wien) is conducting a study on the role of Ombudsman institutions in the context of the growing digitalization of public services worldwide. IOI member institutions are strongly encouraged to fill in a short online survey and/or to participate in a short interview with the researcher, Dr. Julia Dahlvik, to help her generate data for her research project, whose outcome will be of great benefit to Ombudsman institutions worldwide.
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2024-09-12School items donated to children in need
Based on the initiative of Commissioner for Fundamental Rights Dr. Ákos Kozma, the agencies and organizations – such as the Hungarian Prison Service, the Police and the state-owned forest enterprises – participating in the renovation and refurbishment-related programme aimed at several residential child care communities donated school supplies to the residents of these facilities, including the ones that had been renovated through mutual effort.
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2024-09-12European Ombudsman encourages Council to assess risks around use of sponsorship by rotating presidency
The Ombudsman has encouraged the Council of the European Union to assess whether its guidance for corporate sponsorship of its rotating presidency is effective at mitigating potential conflicts of interest and reputational risks for the EU, and to explore possible measures to help mitigate these risks.
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2024-09-12The Ombudsman presents the Ombudsplan 2025 to Parliament
Pursuant to Section 10(4) of the Ombudsman Act 1995, the Ombudsman, Judge Emeritus Joseph Zammit McKeon, has submitted the Ombudsplan 2025 to the Speaker of the House of Representatives, the Hon. Anġlu Farrugia. The Ombudsplan 2025 sets out the planned activities and initiatives that the Office of the Ombudsman aims to undertake in the coming year. It also provides Parliament with an update on the concerns raised in the previous year’s Ombudsplan.
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2024-09-12Police must apologise
Ombudsman Grace Tikambenji Malera has ordered the Malawi Police Service (MPS) to issue a written apology to its former employee for failing to give reasons for discharging him of duties.
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2022-01-27Commonwealth Ombudsman’s investigation into the Department of Veterans’ Affairs
The Acting Commonwealth Ombudsman, Penny McKay, published a report, The Department of Veterans’ Affairs’ communication with veterans making claims for compensation following an investigation into the Department’s administrative framework to support its communication with veterans making claims for compensation for injuries or conditions related to their service.
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2021-03-18Federal Ombudsman - Annual Report - 2014 - NL/FR
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2024-09-06Toronto Ombudsman finds major gaps with police’s registry for vulnerable persons
On 5 September 2024, Toronto's Ombudsman released his report, An Investigation into the Toronto Police Service’s Communications About its Vulnerable Persons Registry. The TPS launched the registry in December of 2019 to allow the public to file personalized de-escalation strategies to help police officers support individuals with emotional, psychological, medical, or other physical conditions. Four years later, the Ombudsman’s investigation found that only 305 people currently have their information entered into the registry.
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2024-09-06Office of The Ombudsman announces results of direct investigation into Transport Department’s arrangements for driving tests
On 5 September 2024, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the arrangements for driving tests by the Transport Department (TD), and made 12 major recommendations to the Department.
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2024-08-22Ombudsman presents the Forensic Disability Service – second report
The Queensland Ombudsman’s report, Forensic Disability Service – second report: A review of the implementation of recommendations made in the 2019 Forensic Disability Service report, was tabled by the Honourable Curtis Pitt MP, Speaker of the Queensland Parliament on Tuesday 13 August 2024.
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2024-08-22Austria - Report on NPM activities 2023 - EN
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2021-12-02Ombudsman Hong Kong examines pilot scheme on community care service voucher for the elderly
The Ombudsman, Ms Winnie Chiu, announced the launch of a direct investigation to examine the Government’s operational arrangements for the pilot scheme on Community Care Service Voucher for the elderly. The Government’s current elderly care policy is to promote “ageing in place as the core, institutional care as backup”.
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2024-08-01The State Comptroller and Ombudsman presents Annual Report 50 to the Speaker of the Knesset
On 25 June 2024, "National Ombudsday", the State Comptroller and Ombudsman of Israel Mr. Matanyahu Englman presented to the Speaker of the Knesset (Israeli parliament) Ombudsman Annual Report 50 for the year 2023.
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2024-08-01Deputy Ombudsman opens training on the “Information and Technology Ecosystem in Timor-Leste”
Deputy Ombudsman for Human Rights, Maria Marilia da Costa, opened a training session on the “Information and Technology Ecosystem in Timor-Leste,” organized by the Progressive Association of Information Technology Timor-Leste (ITP-TL). The event took place at the Fundação Oriente Hall in Dili.
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2021-11-05New Inspector General of Government appointed
The Inspectorate of Government, Uganda has a new Inspector General of Government and Deputy Inspectors General of Government. Hon. Beti Kamya Turwomwe has been appointed Inspector General of Government; Dr Patricia Achan Okiria amd Ms Anne Twinimugisha Muhairwe are the new Deputy Inspector General of Government.
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2024-07-25Toronto’s Ombudsman reports on first year of office’s new Housing Unit, underscores human right to housing
On 19 July 2024, Toronto’s Ombudsman Kwame Addo released an update on the work his office’s new Housing Unit has done during its first year of operation. Established in July of 2023, the Housing Unit at Ombudsman Toronto investigates and reviews the planning and delivery of the City of Toronto’s housing services, policies, and programs to make sure they are fair and uphold Torontonians’ human right to adequate housing.
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2020-08-31People's Advocate - Annual Report 2012 - EN
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2017-11-21Austria - Report on NPM activities 2015 - EN
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2021-03-18Federal Ombudsman - Annual Report - 2016 - NL/FR
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2021-03-18Federal Ombudsman - Annual Report - 2015 - NL/FR