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2021-05-31L’Ombudsman recommande une refonte du système « compliqué, surchargé » de surveillance des ambulances pour protéger la sécurité des patient(e)s
L’Ombudsman de l’Ontario, Paul Dubé, a préconisé aujourd’hui au ministère de la Santé d’améliorer ses processus d’enquête sur les plaintes concernant les services d’ambulance, dans un rapport qui révèle un système compliqué, surchargé, et complètement inadéquat.
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2021-05-31
Service Complaints Ombudsman for the Armed Forces Annual Report 2020 published
The Service Complaints Ombudsman for the Armed Forces (SCOAF) Annual Report 2020 was laid in Parliament today. The report is the fifth report to cover the work of the Service Complaints system and the Ombudsman’s office. There have been a number of improvements to the reformed Service Complaints system. However, the Ombudsman once more finds that the system is not yet efficient, effective and fair.
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2021-05-31
Eight Ways Ombuds Institutes Can Contribute to the SDGs
IOI Individual member Maaike de Langen published a new article on how Ombudsman Institutions can contribute to the achievement of the Sustainable Development Goals.
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2021-05-31Webinar on Systemic Investigations - Invitatio & Speaker Information
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2021-05-31
om-ontario-oversight-911-report
Ombudsman Ontario - Oversight 911: Investigation into how the Ministry of Health oversees patient complaints and incident reports about ambulance services - (May 2021) - EN
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2021-05-28
Chief Ombudsman investigating New Zealand’s Department of Corrections
New Zealand Ombudsman Peter Boshier has begun an investigation into how the Department of Corrections has responded to repeated calls for reforms aimed at improving conditions for prisoners.
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2021-05-28
General Assembly adopts by-laws reform and Dublin Declaration
On 25 May 2021 the IOI General Assembly was held by virtual means and hosted by the Office of the Irish Ombudsman Peter Tyndall. The General Assembly brought together 130 IOI member institutions to hear presentations from the IOI Board of Directors on the organization’s services, development and achievements in the past years and to adopt two major reform to the IOI By-laws, in order to guarantee that the IOI becomes a more inclusive, transparent and democratic organization.
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2021-05-28
APOR Region: Information Manual (2021)
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2021-05-27
Control Yuan 90th Anniversary Symposium on Practices and Prospects for Supervisory Power
2021 marks 90 years since the establishment of the Control Yuan, and on April 30, this anniversary was celebrated with a symposium comprising four panels: “Constitutionalism and Supervision,” “Supervisory Power and Legal Due Process,” “Supervision and Justice,” and “The Past of the Supervisory System and the Future of Human Rights.”
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2021-05-27
La adjunta de Igualdad y la directora del ICI mantienen una reunión de coordinación
La adjunta de Igualdad y Violencia de Género, Beatriz Barrera, y la asesora de la Diputación del Común, Amanda Armas, se reunieron por videoconferencia con la directora del Instituto Canario de Igualdad (ICI), Kika Fumero, en aras de establecer pautas de colaboración y coordinación entre ambas instituciones en aquellos casos relacionados con la Igualdad y la Violencia de Género en el Archipiélago.
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2021-05-27
The Art of the Ombudsman: leadership through International Crisis
Parliamentary and Health Service Ombudsman Rob Behrens was pleased to present a new study at the IOI World Conference: The Art of the Ombudsman: leadership through international crisis. The study sets out the findings of an international research project initiated by Rob with support from the International Ombudsman Institute and the University of Glasgow.
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2021-05-27
Webinaire - Enquête Systémique - Notez la Date
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2021-05-27
Webinar on Systemic Investigations - Save the Date
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2021-05-27
Ombudsman Quarterly Review - Autumn 2021
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2021-05-27
PHSO Study: The art of Ombudsman - leadership through international crisis (May 2021)
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2021-05-26
Raúl Lamberto asumió la Presidencia de la Región Caribe y América Latina del IIO
El defensor del Pueblo de la provincia de Santa Fe, Raúl Lamberto, asumió este 25 de mayo la Presidencia de la Región Caribe y América Latina del Instituto Internacional del Ombudsman (IIO) en el marco de la Asamblea General del Instituto Internacional del Ombudsman celebrada de manera online este martes.
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2021-05-26
Ombudsman for Children’s investigation into the living conditions of children living on a local authority halting site
On Monday, May 24, the Ombudsman for Children’s Office (OCO), published No End in Site; An investigation into the living conditions of children living on a local authority site. The OCO met with families and visited the site on three occasions, observing the very basic conditions, which have been in place since the site was established in 1989.
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2021-05-26
No End in Site - an investigation into the living conditions of children living on a local authority site (May 2021)
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2021-05-26
Dublin Declaration (May 2021)
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2021-05-26
Ararteko (Ombudsman Basque Country) - Annual Report 2014 - ES