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2021-07-16Proposed amendments to the Law on the Legal Status of Aliens equated with legalization of human rights violations
Seimas Ombudswoman Milda Vainiutė urged the authorities not to adopt amendments to the Republic of Lithuania Law on the Legal Status of Aliens, that would allow human rights violations and pose a threat to vulnerable migrants. After presenting the assessment of the proposed legal regulation, the Seimas Ombudswoman acknowledged that the draft law contradicts not only human rights, but also Lithuania’s international obligations.
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2021-07-16
Annual Report on the activities of the Austrian NPM 2020
In 2020 the work of the Austrian National Preventive Mechanism (NPM) was significantly affected by the COVID-19 pandemic. The English version of the NPM’s activities in 2020 is now available.
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2021-07-16Regional Conference "Rights of Older Persons and Role of Ombudsman/NHRIs" - Draft Agenda
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2021-07-16
Croatia - Ombudswoman - Special Report on The Right to A Healthy Life and Climate Change in the Republic of Croatia - 2013-2020 - EN
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2021-07-15
Ombudsman sees more data, police and whistleblower complaints
The Office of the Ombudsman’s annual report for 2020 was made public in Parliament on 14 July 2021. During 2020, the office fielded a total of 332 enquiries from members of the public, opened 231 cases for either investigation or informal resolution and resolved 210 cases. By way of comparison, the office opened 30 more cases overall during 2020 than in 2019, despite the pandemic and government lockdown during the second quarter.
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2021-07-15
Cayman Islands - Ombudsman - Annual Report 2020 - EN
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2021-07-15
Ombudsman Newsletter Issue 01/2021 (Jan. - June 2021)
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2021-07-13
Ouverture de la plateforme de cours en ligne
L’Association des Ombudsmans et des Médiateurs de la Francophonie (AOMF) lance une plateforme de cours en ligne, au regard de l’importance du renforcement des capacités de ses membres, via notamment la formation. Cette nouvelle plateforme permet la formation massive de tous les collaborateurs de médiateurs, la possibilité de rendre certaines formations accessibles à tous, ainsi que la possibilité de maintenir des échanges permanents entre les membres.
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2021-07-13
CLOM AOMF – Faire vivre les droits de l’enfant - Flyer
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2021-07-13
ILO - Pronunciamiento ante el magnicidio del Presidente de Haití
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2015-11-09
Croatian People’s Ombudswoman visits Austrian Ombudsman Board
Ombudswoman Lora Vidović followed an invitation from the Austrian Ombudsman Board and came to Vienna for a two-day visit to exchange experiences and expertise on the ex-post as well as preventive work of the two offices.
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2021-07-12
Mr. Somsak Suwansujarit appointed new Chief Ombudsman of Thailand
Pursuant to section 17 of the Organic Act of Ombudsmen B.E. 2560 (2017), Mr Viddhavat Rajatanun has completed his term as Chief Ombudsman of Thailand. Following the Royal Proclamation Appointment granted by His Majesty the King Mahavajiralongkorn, Mr. Somsak Suwansujarit was appointed Chief Ombudsman of Thailand and Assoc.Prof. Issaree Hunsacharoonroj as Ombudsman of Thailand.
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2021-07-12
Niveau de criminalité transnationale - la communauté internationale doit venir en aide
Insécurité en Haïti avec un niveau de criminalité transnationale, la communauté internationale doit venir en aide à la PNH.
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2021-07-12
Célébration de la journée africaine des droits de l’enfant
La Permanence de l’institution " Le Médiateur de la République", sise à Abidjan a abrité ce mercredi 19 juin 2021, la célébration de la Journée de l’Enfant Africain sur le thème : « La Protection des enfants en Côte d’Ivoire, 30 ans après la CADBE, bilan et perspectives ».
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2021-07-12
Commonwealth Ombudsman speech at 10th Annual Prisons Conference
The Commonwealth Ombudsman, Michael Manthorpe PSM, addressed the 10th Annual Prisons Conference, presenting on Australia’s journey to implement the Optional Protocol to the Convention against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment (OPCAT).
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2015-11-06
Ombudsman’s office marks 40 years of helping citizens, improving governance
The Office of the Ontario Ombudsman celebrated 40 years of helping citizens resolve issues with the provincial government on 30 October 2015. The occasion comes as the office embarks on an historic expansion of its mandate – something the first Ombudsman began calling for in 1975.
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2015-11-04
Annonce des récipiendaires de 2015 de la Mention élogieuse de l’ombudsman des vétérans
L’ombudsman des vétérans du Canada, Guy Parent, présentera aujourd’hui la Mention élogieuse de l’ombudsman des vétérans aux récipiendaires de 2015 : le lgén l’honorable Roméo Dallaire (ret.), et le capt (ret.) Raimo (Ray) Kokkonen en reconnaissance de leur contribution exceptionnelle au bien-être des vétérans et de leur famille.
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2015-11-04
Governance and office management
This section of the Starter Kit provides information and resources relating to the good governance of the office and how to support the office’s core functions. Strategic and business planning – establishing and implementing the strategic direction for the office Measuring and monitoring performance – Monitor the efficiency and effectiveness of the office, for internal and external reporting New functions and a growing office – considerations for proposed new functions and handling an expanding office Risk management – risk considerations for Ombudsman offices Records management – considerations for proper records management Challenges to jurisdiction – difficulties the office can face when its legislated jurisdiction is changed by government or challenged in court.
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2015-11-04
Contacts
Starter Kit contact For any questions or comments regarding this Starter Kit, please contact the Western Australian Ombudsman’s office by email: communications@ombudsman.wa.gov.au Australian Ombudsman Offices Commonwealth Ombudsman Website: http://www.ombudsman.gov.au Email: ombudsman@ombudsman.gov.au Phone: 1300 362 072 Fax: 02 6276 0123 Postal: GPO Box 442, CANBERRA ACT 2601 New South Wales Ombudsman Website: http://www.ombo.nsw.gov.au Email: nswombo@ombo.nsw.gov.au Phone: 02 9286 1000 Toll free (outside Sydney metro): 1800 451 524 Fax: 02 9283 2911 Postal: Level 24, 580 George Street, Sydney NSW 2000 Northern Territory Ombudsman Website: http://www.ombudsman.nt.gov.au/ Email: nt.ombudsman@nt.gov.au Phone: (08) 8999 1818 Free call: 1800 806 380 Postal: PO Box 1344, Darwin NT 0801 Queensland Ombudsman Website: http://www.ombudsman.qld.gov.au Email: ombudsman@ombudsman.qld.gov.au Phone: 07 3005 7000 Freecall: 1800 068 908 (outside Brisbane) Fax: 07 3005 7067 Postal: GPO Box 3314, Brisbane QLD 4001 South Australian Ombudsman Website: http://www.ombudsman.sa.gov.au Email: ombudsman@ombudsman.sa.gov.au Phone: (08) 8226 8699 Toll free: 1800 182 150 (outside metro SA only) Facsimile: (08) 8226 8602 Postal: PO Box 3651, Rundle Mall SA 5000 Tasmanian Ombudsman Website: http://www.ombudsman.tas.gov.au/ Email: ombudsman@ombudsman.tas.gov.au Phone: 1800 001 170 (free call nationally) Postal: GPO Box 960 Hobart 7001 Victorian Ombudsman Website: https://www.ombudsman.vic.gov.au/ Email: ombudvic@ombudsman.vic.gov.au Phone: 03 9613 6222 1800 806 314 (Regional) +61 3 9613 6222 (International) Fax: 03 9614 0246 Postal: Level 1 North Tower, 459 Collins Street, Melbourne VIC 3000 DX210174 Melbourne Western Australian Ombudsman Website: http://www.ombudsman.wa.gov.au Email: mail@ombudsman.wa.gov.au Phone: 08 9220 7555 Freecall: 1800 117 000 (toll free for country and interstate callers) Facsimile: 08 9220 7500 Postal: Ombudsman Western Australia, PO Box Z5386 St Georges Terrace PERTH WA 6831 Pacific Region Ombudsman Offices Ombudsman of the Cook Islands Website: http://www.whupi.com/ombudsman/ Email: complaints@ombudsman.gov.ck Phone: (682) 20 605 Fax: (682) 21 605 Postal: PO Box 748, Avarua, Rarotonga, Cook Islands The Ombudsman of Hong Kong Website: http://www.ombudsman.hk Email: enquiry@ombudsman.hk Phone: (852) 2629 0555 Fax: (852) 2882 8149 Postal: G.P.O. Box No. 3300, Hong Kong New Zealand Ombudsman Website: http://www.ombudsman.parliament.nz Email: info@ombudsman.parliament.nz Phone: 0800 802 602 (+64 4 4739533) Fax: (04) 471 2254 Postal: PO Box 10152, Wellington 6143 Ombudsman Commission of Papua New Guinea Website: http://www.ombudsman.gov.pg Email: ombudspng@ombudsman.gov.pg Phone: (675) 308 2600 / 308 2620 Toll Free: (675) 1801800 Fax: (675) 320 3211 Postal: Ground Floor, Deloitte Tower, Douglas Street, PO Box 1831 PORT MORESBY 121National Capital District, Papua New Guinea Office of the Ombudsman Samoa Website: http://ombudsman.gov.ws/ Email: info@ombudsman.gov.ws Phone: +685 25394 Fax: (685) 2186 Postal: Apia Central Bank Building Level 5 Office of the Ombudsman of Solomon Islands Email: ombudsman@solomon.com.sb Phone: (677) 28135 / (677) 28625 Fax: (677) 28626 Postal: PO Box 535, Honiara, Solomon Islands The Control Yuan Website: http://www.cy.gov.tw/mp.asp?mp=21 Email: cymail@ms.cy.gov.tw Phone: :(+886) 2-2341-3183 Fax: Fax:(+886) 2-2341-0324 Postal: No.2, Sec. 1, Zhongxiao E. Rd., Taipei City 10051, Taiwan (R.O.C.) Commissioner for Public Relations of the Kingdom Of Tonga Email: primzolta@yahoo.com.au Phone: 00 (676) 26980 or (676) 26 981 Fax: (676) 26 982 Postal: Commission for Public Relations, Lavinia Road, NUKU’ALOFA TONGA Office of the Ombudsman- Republic of Vanuatu Email: ombud.vt@vanuatu.com.vu Phone: (+678) 27200 Fax: (+678) 27140 Postal: Office of the Ombudsman, Private Mail Bag 9081, Port Vila, Vanuatu
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2015-11-04
Stakeholder engagement
This section of the Starter Kit provides information and resources relating to the office’s engagement and communication with its key stakeholders. Members of Parliament – Interacting with Members of Parliament and government Ministers. Journalists – Expectations of staff for communicating with the media and journalists and in other forums. Agencies – Improving public administration through interaction with agencies. Outreach and awareness – Considerations for raising awareness about the office’s services in the community, and enhancing access for the public.