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2016-04-06Follow-up information concerning the issue of Roma families in Sharra Tirana
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2014-03-07
Annual Report 2013: press release
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2014-07-15Forum of Canadian Ombudsman will hold a two and a half day "Corrections Course" in October
A unique two and a half day course that will explore some of the pressing issues faced by professionals working in correctional facilities.
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2016-01-12
Victorian Ombudsman investigates public transport fare enforcement
The Victorian Ombudsman has commenced an ‘own motion’ investigation into public transport fare enforcement measures.
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2014-02-06
Manitoba Ombudsman - Annual Report 2011 (Freedom of Information and Protection of Privacy Act) - EN
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2011-02-11
IOI Newsletter_201012_English
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2016-02-01
Manitoba Ombudsman releases report into flood-fighting equipment for an Interlake Emergency Operations Centre
According to an investigative report released by Manitoba Ombudsman, Manitoba Infrastructure and Transportation (MIT) lacked sufficient justification in its initial attempt for an untendered contract to purchase $5 million worth of flood-fighting equipment for First Nation communities in the Interlake.
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2014-12-01
Australia and New Zealand publish guidelines for complaint management
A joint Australia/New Zealand Standard, AS/NZS 10002:2014 Guidelines for complainant management in organizations, was published on 29 October 2014 to provide general guidance on the objectives and design of an effective complaints handling system, for both public and private sector organisations.
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2011-11-03
New Alberta Ombudsman sworn in
On October 18, 2011, Peter Hourihan was sworn in as Alberta’s eighth Ombudsman. Over the course of his 35 year career with the Royal Canadian Mounted Police (RCMP), Mr. Hourihan worked in a variety of policing roles, most recently serving as the Commanding Officer for the RCMP in British Columbia, responsible for federal, provincial and municipal police operations.
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2014-11-20
Parliamentary Ombudsman publishes Annual Report 2013
The Danish Parliamentary Ombudsman, Mr. Jørgen Steen Sørensen, published the institution's Annual Report 2013.
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2015-02-06
2nd IOI/AOA Joint Training - Registration Form
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2014-06-25
Ombudsman probes Government’s regulation of guesthouses
The Ombudsman, Ms Connie Lau, declared today (June 12) a direct investigation into the Government’s regulation of guesthouses.
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2015-01-15
Parliament Commissioner for Human Rights received “A” status
On 29 December 2014 based on the results of examination of two years of activities of the Ukrainian Parliament Commissioner for Human Rights the Bureau of the International Coordination Committee of National Human Rights Institutions (ICC NHRI) has granted to the Commissioner for Human Rights the “A” status - the highest status of compliance with the UN Paris Principles.
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2015-12-07
Winter 2015 issue of the Ombudsman’s Casebook
This Casebook contains summaries of recent cases the Ombudsman has dealt with. The Ombudsman hopes that by sharing the outcomes of cases, we will all learn from the mistakes and good practice of others.
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2014-12-10
IOI - Audit Guidelines for IOI Subsidies - EN
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2014-06-20
Van Woerkom’s not to become National Ombudsman
In the past two weeks there has been a lot of media attention on the election of Mr Van Woerkom as National Ombudsman of the Netherlands. A statement he made in 2010 about a Moroccan person and the fact that he left his former job with over 300 thousand Euro severance pay gave rise to many reactions.
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2020-07-31
Annual Report Sint Maarten
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2010-11-24
Annual Report 2008
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2014-12-02
Celebration of 25th Jubilee from adoption of Convention of the Rights of the Child
A celebration of the 25th year from the adoption of the Convention on the rights of the child was hosted by UNICEF in cooperation with the Ombudsman in Skopje. At the celebration the new interactive online game about the Convention on the rights of the child, which was produced by UNICEF, was promoted. Through this game children can learn about their rights and the mechanisms for their protection.
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2013-07-31
QMU research report: The future of ombudsman schemes – drivers for change and strategic responses