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2024-06-28Celebrating 15 Years of Fairness, Looking Forward
Toronto’s Ombudsman says 2024 marks 15 years of success for his office in solving problems with City services for the people of Toronto. In his annual report released on 21 June 2024, Ombudsman Kwame Addo notes that to date, the office has handled more than 31,000 individual complaints from members of the public.
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2025-09-11Military Ombud - Annual report - 2024/25 - EN
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2025-01-31
The Ombudsman interviewed by The Malta Independent
In an extensive interview with The Malta Independent, Parliamentary Ombudsman Judge Emeritus Joseph Zammit McKeon elaborated on the core philosophy and practical workings of his Office, underscoring the importance of moral authority over coercive power in ensuring good governance. While some commentators suggest that the Ombudsman should possess enforcement powers, Judge Zammit McKeon firmly believes that making recommendations - rather than issuing commands - encourages public authorities to take ownership of corrective measures and fosters a spirit of collaboration rather than confrontation.
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2025-08-14
PHSO - Annual Report 2023/2024 - EN
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2026-04-10
The ombudsman calls upon Elmar, SETAR, Web Aruba and Serlimar to introduce a complaints procedure
The Ombudsman of Aruba, Ms. Jurima Bryson LL.M. has published the report “Het Luisterend Oog, In kader brengen van instellingen” (Dutch for “The Listening Eye”) on March 9th, 2026. In this report 564 institutions on Aruba, that fall under the National Ombudsman Ordinance, have been identified.
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2024-10-10
€17.9m investment in local authority halting site will benefit children and can be an example to others
The response from a Local Authority to an Ombudsman for Children’s Office investigation into living conditions for 66 children and their families at a halting site could act as a blueprint of success for other local authorities to follow.
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2024-09-25
Ombudsperson’s Annual Report highlights how one complaint about public services can benefit many British Columbians
BC Ombudsperson, Jay Chalke, released his office’s 2023/24 Annual Report on 19 September 2024. The report highlights the work of his office, under the Ombudsperson Act and Public Interest Disclosure Act, to improve public administration across BC’s public sector.
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2024-07-04
Ombudsman safeguards public administration for continuous community betterment
The Ombudsman, Mr Jack Chan, presented the 2023/24 Annual Report of the Office of The Ombudsman to the public on 3 July 2024.
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2026-01-22
Estonia - Annual Report 2024/2025 - EN
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2025-07-17
Ombudsman Mauritius - Annual Report 2024 - EN
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2024-10-03
Cook Islands Ombudsman celebrates 40th anniversary
The Office of the Cook Islands Ombudsman celebrated its 40th anniversary on 26 September 2024. The Ombudsman hosted a celebration event to mark the occasion, and to recognise the service of previous Ombudsman and their families.
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2025-07-16
Mauritius - Annual Report 2024 - EN
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2024-10-31
Appointment of Ms. Ayesha Hamid as the 9th Ombudsman of Punjab
The Office of the Ombudsman of Punjab is pleased to announce that Ms. Ayesha Hamid has been appointed as the 9th Ombudsman of Punjab. With an illustrious career in law and a strong commitment to public service, Ms. Hamid brings a wealth of experience and integrity to this important role.
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2026-05-15
Concept Note - High-level panel on Ombudsman institutions - EN
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2025-11-11
Croatia - NPM Report 2012 - EN
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2025-11-07
Ombudsman Ontario marks 50th anniversary
On 31 October 2025, Ontario Ombudsman Paul Dubé marked his office’s 50th anniversary by thanking his team and predecessors for their role in establishing an “essential democratic institution” that has helped improve public services for millions of Ontarians.
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Office de la Protection du Citoyen de la République d'Haïti
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2026-03-13
AORC Webinar - Presentation - Adv. Anani_ Head of Mediation_Israel_Ombudsman_ When and How to Integrate ADR in Case Handling - EN
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2024-05-22
People’s Advocate will benefit from € 800,000 project awarded by the Council of Europe to strengthen human rights protection in Moldova
On 8 May 2024, the People's Advocate Office marked a significant moment in the promotion and protection of human rights in the Republic of Moldova with the official launch of the Council of Europe Project to “Support to the People’s Advocate Office in the protection of human rights in the Republic of Moldova- Phase I”.
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2026-05-07
Working visit of the Veterans Ombudsman to NATO and the EU
From 21 to 23 April 2026, the Veterans' Ombudsman of the Netherlands, Reinier van Zutphen, the Norwegian Parliamentary Ombudsman for the Armed Forces, Roald Linaker, and the German Parliamentary Commissioner for the Armed Forces, Henning Otte, met in Brussels for a two day meeting with NATO and the EU.